We purchased a washer, dryer and gas range and are truly happy we chose LG. The washer is a top load style with the agitator and it does a remarkable job on our clothes. The dryer is absolutely awesome, as it is our first dryer the dries clothes quickly. The gas range I’d phenomenal ! It has many features you only find in high end units and the grates are professional grade.

My front load washer that I had for 20+ years didn’t use enough water to really get the clothes clean, so I decided to finally go back to a top load and chose this one for its large capacity ability. Hoping to get my 11 small loads per week down to 5 larger ones. Thought I may be imagining it but I’m not, even when I add extra water I have CLOTHES COMING OUT OF A COMPLETE WASH CYCLE WITH DRY SPOTS. Attached pictures of my son’s summer weight joggers that were in an average load of socks, a couple t-shirts, pillow case and another pair of joggers. The light colored spots are completely dry while the dark spots wet. The “agitator” on this machine sucks. Instead of turning the clothes over from top to bottom (where they would actually get wet) it just wiggles one way and then reverses to wiggle the other way only scaring the clothes on the top halfway under water. I want my 27 year old washer with a true screw type agitator back that my mom is still using after all these years! No bells or whistles but it got clothes clean. There’s too much emphasis on “smart” appliances that interface with an app but can’t manage to do what you bought it for. I should throw my clothes in the bathtub and stomp on them like grapes and they would actually get clean and I could have saved myself a LOT of money.

I bought it a month ago. I really enjoyed the machine from the very first wash. I was skeptical because this machine was fairly new to the market and had no reviews. But it really does a great job.. like the soft lid close. I wish it was see through. The control panel could be more lighted.

[This review was collected as part of a promotion.] No because she was eating up my clothes buzzer bought the machine like a week ago and they start doing it so they want to pay stay and give me another one so I’m gonna wait almost a month to get another machine

I've had the machine for almost 6 months. Complaint(s): #1. When I am washing my bed sheet on the bedding program, I always have to pause the machine when it gets to the spin cycle and manually re-distribute my sheet around the drum as it is always off to one side at the end of the rinse cycle. I think the size of the tub in itself may actually be contributing to this issue - so bigger may not always be better in this case. However, maybe there is a better way for me to be load into the machine at the beginning? #2. When it has detects an unbalanced load, it's solution first is to add another rinse cycle to help untangle and re-distribute the items. If this is going to be a feature, the subsequent rinse cycles should be shorter than the first. #3. Because of the lower water levels used, I found mesh bags don't really work well unless you stuff em' up (exception are the circle shaped ones which don't do well at all). However, if the main purpose of using mesh bags is to protect delicate clothing, the best thing to do is to just use the delicate ("downloaded") cycle. Aside from these things, I think the machine is pretty good. I have had no issue with 'stain removal' as some other reviewers have mentioned. When it comes to stains, you are supposed to pre-treat them with the appropriate product/chemical before putting them in the wash any way and select the the appropriate temperature setting for the stain (i.e. cold water for blood). Any residue on clothes means your using too much detergent. When it comes to water level, the machine will gradually add in the appropriate amount as the wash cycle continues. How you initially load your clothing however will make a noticeable difference in how well they get submerged in the water. The machine is pretty quiet overall except when the TurboWash feature is used. It becomes a little noisier because of the jet sprays. It's not a feature I use much of, though - only for very small loads.

[This review was collected as part of a promotion.] So far im not impressed my clothes not getting clean i put deep wash then turbo was with deep fill and filled the clothes halfway.......added all my detergent/bleach /fabric softener clothes didn't come out bright or fresh!! Im gonna give this 1 more time then im returning it!

I've had this washer for 2 weeks and I love it! I can't believe I am finally back with an agitator and enough water in the tub for the clothes to soak freely. It does a super job! The quick wash is also a great feature as it reduces the washing time combining the Turbo wash. The result is amazing! It is easy to use, very low noise and vibrations. I really recommend this washing machine.

[This review was collected as part of a promotion.] I love this washing machine. The large tub is great! The reason I didn't give a 5 star review is the LG ThinQ WiFi. I have this app for our 2 TVs. The washing machine just won't connect. I would never use it anyway, but I thought I'd check it out.

Not sure why there isn't a Gentle / Hand Wash Cycle on this washer. They still have it on the dryer. I always have a t least on load of delicates that I want to wash and am forced to try and figure out what buttons to push to actually do a gentle / delicate load of laundry.

Had it for about a month, works well, quiet. Happy to have a washing machine again