This product was delivered 2 1/2 weeks ago and so far I am very pleased. My old washer was over 20 years old, so it took a few days to adjust to the newer technology. I must admit, it gets my clothes cleaner. I am also thrilled that my comforter fits in tub with ease! I have not yet attempted to use it with the WIFI.

[This review was collected as part of a promotion.] Been using washing machine for a couple of weeks. So smart, easy to use & very quiet. The clothes have come out clean & NOT a wrinkled mess. So happy with the washer. The two things I do not like is the washer lid & control pannel shows anything & everything. It's impossible to clean. The pull out dispenser for the soap is a little on the short side, when pouring soap into the dispenser the soap gets on the sides & top of the pull out.

Do not purchase this machine unless you want to waste your money and be frustrated to tears. You have to figure out work-arounds for every cycle and even then, it does whatever it wants. You set it on Deep Wash or Deep Fill and it cancels it out for the rinse cycle. If you need that much water for the wash cycle because it is a big load or a large item, how do you not need that much water for the rinse cycle? You then end up with clothes not properly rinsed as the machine will only put enough water to barely cover the clothes, sometimes not even. Total waste of money, time and energy. If I hadn't spent so much money on it, I would smash it to pieces with a crowbar. The satisfaction of doing that is all it's good for. One star is exceedingly too much.

[This review was collected as part of a promotion.] Purchase months ago replacing my old front loader Lg washer which appeared ready to be replace after many good years of usage ; .. Went with top loader this time after reviewing difference between both . Gave it four stars because being so new and so far very happy with my choice .

I’ve had this washer for almost a month and are so happy with it specially love the feature that you have the app in your phone and it lets you know when the wash is complete as well it gives you tips to maintain your washer clean and going I wash almost every day have toddler kids is a great washer no satins are left in the clothes

[This review was collected as part of a promotion.] I bought this washer a month ago! I love it! I like the fact that I can reach down to the bottom to get our clothes. It is also very quiet, I also love all the features the washer offers. It is also very lovely to look at.

We've had this washer for about 3 months. Overall it performs well. The controls are easy enough to understand although it took a number of tries to settle on our preferred cycles and settings to avoid not wasting a lot of water. The Wash performance is good. 2 negatives observed so far. One, are the syphons in the detergent and softener dispensers. They don't work. Typically, one or both dispensers are full of water at the end of a wash. I've read the LG support info on this topic and followed their suggestions. The syphons just don't drain. LG claim this is caused by build up of detergent or softener. I've cleaned the dispenser tray and this doesn't help. We've never even used softener and that tray doesn't drain either, so it can't be residue build up. The work around is not a big deal, but this is really stupid on LG's part for such a simple thing. They really should redesign these syphons and provide replacement parts. The second issue is with the "downloadable" cycles (eg delicate cycle). This is really poorly done and it's a real pain to find these. I'm glad we don't really need this functionality.

[This review was collected as part of a promotion.] I bought this washer as a replacement of our 8 year old washer that began to fail. I had heard of many good reviews from our friends and from what I've read. My wife and I were pleasantly surprised on how well it washes and it's super quiet! Compared to all of the other washers we've owned, this one has been the best one. Not only does it clean better, it has turbo wash which washes in half the time. It connects to LG ThinQ via WiFi so you can program the machine to your liking and updates your machine when need be. If you're in the market for a new washer, consider this one... highly recommend!

I like the glass lid but what is the point with the tint? You can not see in side. I also do not like the tilt feature on the top of the dryer. I like to put my laundry detergent there. I would rather them not match. It is nice to be able to reach in the washer. I would also like a soak feature. I haven’t been able to figure that out. Other than that the washer and dryer are a good pair.

[This review was collected as part of a promotion.] I don’t have this exact model but I have an LG, top loader with agitator smart washer, so I’m sure it’s similar. Clothes DO NOT get saturated with water. During the wash cycle clothes are moving in the machine without getting wet, so how do they get clean?! I have to use the bedding setting when doing laundry so the tub fills up otherwise clothes come out with spots and still smell like perfume. When washing my sons 4 white school shirts I hate having to use the bedding option so I tried to download a cycle on the app, using the 1/2 load option and clothes still don’t get fully wet. Really not efficient at getting clothes clean.