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Customer reviews for LG 5.3 cu. ft. Top Load Washer for
LG 5.3 cu. ft. Top Load Washer
3.6 out of 5 stars
stars
92 ratings92 reviews
  1. 5 stars48% (44)
  2. 4 stars17% (16)
  3. 3 stars7% (6)
  4. 2 stars5% (5)
  5. 1 star23% (21)

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Showing 61-70 of 92 reviews
May 19, 2025
RDDDD
1 out of 5 stars review

Fancy Junk

This machine doesn’t rinse well since new… and now after owning for 4 years with proper maintenance, the machine won’t come out of rinse mode. Over optioned, overrated JUNK.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG Digital Team

Thank you for sharing your experience with your LG washer. We understand the importance of a seamless laundry routine and are here to help you. To enhance your washer's performance, consider checking the drain pump filter for any debris, as a clean filter ensures efficient rinsing. Additionally, ensuring the load is balanced can help the machine operate smoothly. Check out these tips and tricks to correct this: https://spr.ly/6425Nqj7T. If you need further assistance, our customer support team is always ready to help. If this persists after these troubleshooting steps, private message us on social media @LGUSSupport with your contact details . We'll be happy to continue finding a solution. ^David

Sep 22, 2024
George666
2 out of 5 stars review

More Water Needed

I have had this washer for a few months now and i am quite disappointed in the performance. The automated water control software does not fill enough water to clean clothes. It leaves residue on clothes.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG Digital Care Team

Hey George! We appreciate you sharing your experience regarding your LG washer with us. There's something truly satisfying about doing laundry, especially when the water level is just right. The washer automatically adjusts the water level for the type and size of the wash load to achieve the best results and maximum efficiency. You can find more information in your owner's manual on pg. 27. We're always here to support you. If you need help or have warranty inquiries, please private message us on social media @LGUSSupport with your contact information. We would be happy to look into it with you! ^Joslyn

Aug 1, 2024
rab2897
5 out of 5 stars review

Quiet and vibration free

[This review was collected as part of a promotion.] WE bought the washer a month ago. Roughly 20 loads of clothes washed. Very quiet. Vibration free. We liked it so much we bought the matching dryer last week.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG

Hi, there. Thanks for sharing your experience. It’s great to hear how well the LG Washer (WT8405CW) model has been performing for your home. The quiet operation, smooth washing performance, and low vibration are key strengths of this model, and it’s wonderful to know it impressed you enough to add the matching dryer to your setup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jan 16, 2025
Nan B
5 out of 5 stars review

I love this washer. I haven't even tried all the possible setting yet. It holds far more clothes than my old machine and gets the clothes clean. Love the deep fill setting.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG Digital Care Team - Diego

Hey there! Sounds like you're really enjoying your new washer! The extra capacity and deep fill setting definitely make laundry day easier. Hope you keep discovering more great features as you go! 😊🧺 ^ Diego

Oct 7, 2024
DJ2024
5 out of 5 stars review

Great

I bought this in June 2024 and I can’t say enough good things about it. I love how quite it is and love love love the app so that I can start it from my phone.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8405CB) model has been such a great addition to your home and that you’re enjoying how quiet it is—along with the convenience of starting your wash cycles right from the app. This unit is a stunning top‑load washer designed with a powerful 4‑way wash action, large capacity, and ThinQ® smart connectivity, giving you both strong cleaning performance and easy control from your phone. To keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 14, 2024
Laura81
5 out of 5 stars review

Agitator for the win!!

[This review was collected as part of a promotion.] I bought a top loading washer and it’s amazing. It cleans so well and I love that it has an agitator!

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG Digital Care Team

Hey Laura, thanks for sharing your experience with the WT8405CW. It’s great to hear how much you’re loving the cleaning performance — and yes, the agitator really is a game‑changer for many people. When a washer looks good, works hard, and delivers the kind of clean you’re excited about, that’s a win all around. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Dec 24, 2024
Teethgirl
5 out of 5 stars review

Cleans very well. So glad to have made a switch to a topload with agitator. Love that it senes how long to wash for, most of my loads go for 30min or so.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG Digital Care Team - Diego

Hey there, that’s awesome to hear! Switching to a top-load with an agitator can make a big difference, and it’s great that you’re enjoying the efficient wash times. If you ever need anything, we’re here to help! ^ Diego

Dec 12, 2024
BrandyM
5 out of 5 stars review

Beautiful color

I bought this washer because my LG front load washer I had for over 15 years finally stopped working. So far this has been a great washer. Absolutely LOVE the look of it. Bonus for the fact that I can start it from the app on my phone from anywhere.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
reply from LG Digital Care Team

Hey Brandy, thanks for sharing your experience with the WT8405CB. Fifteen years is an impressive run for your old LG, and it’s great to hear the new one is already living up to the legacy. The color on this model really does stand out, and being able to start a cycle from the ThinQ app is such a convenient upgrade. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jun 16, 2024
Suefl
5 out of 5 stars review

Happy purchaser

So far only a few washes I am very happy with this machine. I did set up the WiFi cause I thought I would get any extra year warranty but then I realized my machine was not included.

Review from lg.com
Helpful?3PDE16KIX38K13614564078
Jul 14, 2024
WV Resident
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] I am very pleased with this LG washer, I like the fact that it lets me know when the washer is done by sending a message to my cell phone .

Review from lg.com
Helpful?3PDE16KIX38K13614564078