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Customer reviews for LG 5.3 cu. ft. Top Load Washer for
LG 5.3 cu. ft. Top Load Washer
3.5 out of 5 stars
stars
99 ratings99 reviews
  1. 5 stars45% (45)
  2. 4 stars16% (16)
  3. 3 stars6% (6)
  4. 2 stars6% (6)
  5. 1 star26% (26)

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Showing 21-30 of 99 reviews
Jan 21, 2026
Reviewer name: Robert Lyon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

happy so far

happy so far ...good features......................

Review from lg.com/ca
Helpful?6T6GEBWAOB9D13614564078
reply from LG CareQ

Thanks for sharing—glad to hear things are going well so far.

Jan 24, 2026
Reviewer name: PIAI
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Detergent Issues

The washing machine is leaving blue spots on our towels from our laundry detergent.

Review from lg.com/ca
Helpful?6T6GEBWAOB9D13614564078
reply from LG CareQ

We understand your concern. In some cases, detergent spotting can be reduced by adjusting detergent amounts or wash settings. Please contact our team at 1-888-542-2623 so we can help resolve this.

May 11, 2026
Reviewer name: Chrustian B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent product i recommend it.

So far so good, very quiet. Good basic warranty, +10 years on motor

Review from lg.com/ca
Helpful?6T6GEBWAOB9D13614564078
reply from LG CareQ

We’re glad to hear that things are going well so far and that you’re enjoying the quiet performance of your washer. It’s great to know the motor warranty also gives you added peace of mind—that long-term confidence is exactly what we aim to deliver with our appliances. Your feedback is truly appreciated and helps us continue improving. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/

May 24, 2026
Reviewer name: Sheriff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good.

Has lots of features and can be operated digitally

Review from lg.com/ca
Helpful?6T6GEBWAOB9D13614564078
reply from LG CareQ

We’re glad to hear you’re enjoying the wide range of features and the convenience of digital controls on your WT8405CB. Having easy, intuitive operation really does make laundry day feel much smoother and more modern! We truly appreciate you taking the time to share your experience, and we’re happy this appliance is meeting your expectations. Our LG CareQ Team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Sep 28, 2026
Reviewer name: Rebak
1 out of 5 stars
1 out of 5 stars review

Love the agitator

After owning this machine for about eight months, it stopped draining. I tried several different troubles shooting tips. Nothing worked

Review from lg.com
Helpful?6T6GEBWAOB9D13614564078
Feb 22, 2026
Reviewer name: progamer3054
1 out of 5 stars
1 out of 5 stars review

Waste of money

I wish I still had my old washer. It actually cleaned my laundry instead of just gently splashing it around in the tub. It also doesn't always fill with enough water

Review from lg.com
Helpful?6T6GEBWAOB9D13614564078
reply from LG

Hello. Thank you for sharing your experience with your LG washer. Wanting a stronger wash action and more water in the tub is completely understandable, especially if your previous washer operated differently. Many LG units use a high‑efficiency wash system that relies on specific load movement and sensing to determine water levels, and this can feel quite different from older models. This LG support article offers helpful guidance on wash performance and water‑level behavior: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-fills-too-slow-does-not-fill--1337717552954 To allow us to properly investigate the details of your specific product model and to see how we can assist with your wash‑performance and water‑level issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James

Mar 24, 2026
Reviewer name: Mon Louis Oley
4 out of 5 stars
4 out of 5 stars review

Nice, big washer!

Wow, this washer has a huge drum! The devise is easy to operate and my clothes are cleaned well. The unit is relatively quiet and it spin drys much better than my old machine. It also tells me on my phone when it's done!

Review from lg.com
Helpful?6T6GEBWAOB9D13614564078
reply from LG

Hi, Mon! We’re thrilled to hear how much you’re enjoying your LG Washer. That spacious drum, easy‑to‑use controls, quiet performance, and the strong spin‑dry are exactly the kind of features we love seeing make a difference in your laundry routine. Getting notifications right on your phone is a great bonus, too — it really brings the whole experience together! Thank you for sharing your wonderful 4‑star review and for choosing LG! #LifeisGood ^James

Apr 21, 2026
Reviewer name: Sally
1 out of 5 stars
1 out of 5 stars review

Doesn't work

Lasted only 18 MONTHS. Will not power on now. Something should be done about this. Not fair after paying so much for it. LG will you stand behind your product????? Lets see.........

Review from lg.com/ca
Helpful?6T6GEBWAOB9D13614564078
reply from LG CareQ

We’re sorry to hear about your experience with the WT8405CW, and we understand how frustrating it must be to have the unit stop working after such a short time. This is certainly not the experience we want for our customers. We recommend having the unit inspected by an authorized technician to properly diagnose the issue and determine the best next steps. Please reach out to our LG CareQ team so we can look into this further and assist you. When contacting us, kindly reference CNN260422160673, and we’ll do our best to help. You can reach us at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

May 28, 2026
Reviewer name: AZ Mike
5 out of 5 stars
5 out of 5 stars review

Quiet machines

New LG washer and dryer working great. One thing I would like to mention, the dryer sheet gets trapped under the lint screen. What does AI do, their is no delicate cycle.

Review from lg.com
Helpful?6T6GEBWAOB9D13614564078
reply from LG Digital Care Team

Hey there, Az! Thanks for sharing your experience. Glad to hear your new washer and dryer are running quietly and doing a great job. We’ll pass along your notes about the dryer sheet getting caught and the cycle options to our product team. If you need anything moving forward, @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

Nov 27, 2025
Reviewer name: Radioguy76
4 out of 5 stars
4 out of 5 stars review

Works well when you "fake it out"

I was drug kicking and screaming to this new washing machine after my 2008 direct drive Whirpool was making so much racket on the spin cycle it shook the house. I believed that any new washer would be inferior to that old classic, and I was right up to a point. The new washer takes longer to wash clothes but does get them clean enough when I take the proper precautions. Basically, when I load the machine I evenly spread out the clothes in the basket and then dump a 3 gallon bucket of water on them. Since there is no manual water setting, I have to "fake out" the weighing sensors to make them believe there is more clothes than are really there so I get enough water to go over the pile. I do this in conjunction with the deep fill setting and it does work great. I tried using AI Wash before trying this method and the results were disapointing. The upshot to this washer is that it does more effectively rinse out the clothes since they smell less like Tide than they did with the old washer. This model is good enough by modern washer standards, and that's really all you can expect.

Review from lg.com
Helpful?6T6GEBWAOB9D13614564078
reply from LG

Hi. Thank you for sharing such a detailed and thoughtful review. We truly appreciate hearing about your journey from your previous brand to your new LG washer. It’s great to know that while the longer cycles take some adjustment, the deep fill setting and your method help achieve clean results, and that the rinse performance leaves clothes fresher with less detergent residue compared to your previous washer. Your insights about the weighing sensors and AI Wash are very valuable. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James