Customer reviews for Midea 50-Pint EnergyStar Smart Dehumidifier for Wet Rooms with Pump

Customer reviews for Midea 50-Pint EnergyStar Smart Dehumidifier for Wet Rooms with Pump for

Midea 50-Pint EnergyStar Smart Dehumidifier for Wet Rooms with Pump

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3.1 out of 5 stars

stars110 ratings83 reviews

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Feb 24, 2024

Very good dehumidifier

5 out of 5 stars review

Verified Purchase

Great Product

Work great very efficient.

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reply from Midea Team

Hi Very good dehumidifier, thank you for reviewing our Midea 50-Pint Dehumidifier. We are thrilled to hear that the unit is operating efficiently. Enjoy your day! - Midea Customer Care (BBB A+ Accredited Business)

Jun 13, 2023

5 out of 5 stars review

Verified Purchase

Great buy

Good product at a fair price. It works well and is not too loud. The drain tube option is a nice feature

Review from walmart.com

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Jun 1, 2023

KW829

1 out of 5 stars review

Waste of money!

I bought this May 13, 2022. It worked fine for the 3 months we used it. Plugged it in May 30, 2023 and it no longer dehumidifies. Of course it only comes with a 1 year warranty.

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reply from Midea Team

Hi, KW829. We appreciate your review of the Midea 50-Pint Dehumidifier. We're sorry that your dehumidifier's performance has been unimpressive. For troubleshooting assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111809003. Midea Customer Care. (BBB A+ Accredited Business)

May 15, 2023

Steve

1 out of 5 stars review

Poor Quality, I do not recommend this product.

Purchased 6/20 lasted roughly 2 years. Only use during summer months. The unit began not working properly at end of last summer. Started up last week it immediately froze up and dripped water damaging my hardwood floors.

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reply from Midea Team

Hi, Steve. Thank you for your review of the Midea 50-Pint Dehumidifier. We're sorry you've been unimpressed with your dehumidifier's performance. For additional comments or concerns, please contact us today at DigitalSupport@midea.com and reference case number 111791397. Midea Customer Care. (BBB A+ Accredited Business)

Apr 30, 2024

Ripped off customer

1 out of 5 stars review

Stay away of it .

This product stopped working after 4and half years . Low quality . I used respecting instructions . I feel ripped off . Still looks brand new and engine runs but is useless . Stay away of this brand .

Helpful?

reply from Midea Team

Hello, we appreciate your review of our Midea 50-Pint EnergyStar Smart Dehumidifier. We're sorry that the unit did not last as long as you expected. For additional comments or concerns, please contact us at digitalsupport@midea.com. Have a wonderful day! Midea Customer Support. (BBB A+ Accredited Business)

Sep 3, 2023

Vamshi

1 out of 5 stars review

worked only 13 months

Used for one season and broke for next. Had a chat with Midea support with no use, as the product is just over 1 year. Not worth purchasing this product, not recommended.

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reply from Midea Team

Hi, Vamshi. We appreciate your review of the Midea 50-Pint Dehumidifier. We're sorry to hear that you've been unsatisfied with your dehumidifier's performance. To discuss this in further detail, please email us today at DigitalSupport@midea.com and refer to case number 111935448. Midea Customer Care. (BBB A+ Accredited Business)

Nov 21, 2025

ROBIN

1 out of 5 stars review

Frosty

Over the last 5 years we have bought 2 of these dehumidifiers and both of them have frosted up. We will not buy this brand again as both units do the same thing. On the other hand, when it works it did a good job.

Helpful?

reply from Midea Team

Hi Robin, thank you for reviewing our Midea 50-Pint EnergyStar Smart Dehumidifier. We're sorry to hear the unit frosted up. For troubleshooting tips, you can email us at digitalsupport@midea.com. Have a great day! ~Midea Customer Support

Sep 2, 2025

Sep25

1 out of 5 stars review

Faulty product

I bought this unit in July 2023 and used it in my basement, following Midea's instructions. It quit completely in August '25, so out of warranty, and there is no way to salvage it. It should not quit after 2 years, so I called Midea to see if they stand by their product, but they refused to do anything about it. This is a faulty product, and a questionable way to build a reputation for the business.

Review from Midea

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reply from Midea Digital Support

Hello Sep25. Thank you for posting your review on our Midea 50-Pint EnergyStar Smart Dehumidifier for Wet Rooms with Pump. We're sorry to hear that your unit has stopped operating. For further support with troubleshooting and guidelines, please reach out to us at digitalsupport@midea.com.

Jun 29, 2025

bubsy

3 out of 5 stars review

Good until the pump failed.

Had this unit for three years and the pump stopped working. The unit still works w/o the pump but I decided to purchase a new Midea and use this one as a backup. Note that the pump on this dehumidifier like those on virtually all dehumidifiers, appears to be made by the same manufacturer (not Midea) and all are trouble prone. Now, on to this unit.. Compared to my new Midea of the same capacity, this unit was quieter and has a larger water reservoir. The unit operates well in "comfort" mode effectively lowering humidity while not raising the room temperature too much. The unit intakes air at the rear and discharges it from the left side. Regarding noise, the new MIdea I purchased has a great deal of air noise that drowns out the compressor and other mechanical noises. This unit has a reasonably quiet compressor and a reasonably quiet fan. While you'll hear both while it is running, it is reasonably quiet.

Review from Midea

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reply from Midea Digital Support

Hello Bubsy. Thank you for posting your review on our Midea 50-Pint EnergyStar Smart Dehumidifier for Wet Rooms with Pump. We're sorry to hear that the unit's pump has failed. To resolve the issue, please reach out to us at digitalsupport@midea.com.

Jul 16, 2023

Joe

5 out of 5 stars review

Verified Purchase

Great find...

Had purchased one two years ago and still working...

Helpful?

reply from Midea Team

Hi, Joe. Thanks for reviewing the Midea 50-Pint Dehumidifier. We’re happy you’ve been enjoying your dehumidifier's performance and longevity. Have a nice day. Midea Customer Care. (BBB A+ Accredited Business)