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Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.5 out of 5 stars
stars17.3K ratings9,311 reviews
  1. 5 stars75% (13K)
  2. 4 stars14% (2,353)
  3. 3 stars5% (907)
  4. 2 stars2% (415)
  5. 1 star4% (632)

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Showing 71-80 of 9,311 reviews
Aug 12, 2024
Customer
3 out of 5 stars review

Verified Purchase

Customer

My wife prefers this brand and level, but they have too much lint. A bit pricey. I had to load the Scan and Go app to be able to take advantage of the savings available. That is an immense intrusion on privacy.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're sorry your recent purchase of Charmin Ultra Strong had more lint than we’d expect. We appreciate you letting us know so we can share the details you provided with our Quality Team. It may help to know the softness of the paper is directly related to the amount of lint -- the softer the paper, the more lint there may be. Therefore, lint can build up in the manufacturing line during the paper-making process, and we shut down the lines regularly to remove excess lint. Your satisfaction means a lot to us, so we'd like to learn more about your experience and do our best to make things right. Please give us a call at (800) 777-1410.

Dec 27, 2023
Jdawg
1 out of 5 stars review

Verified Purchase

Spend the extra $4 on the other Charmin

Better off getting sams club brand toliet paper. It was beyond rough. My husbands exact words were "I'll eat ramen for the rest of the month if you don't cheap out on toilet paper again" thinking I did get an off brand.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're beary sorry for the rough texture of the Ultra Strong Rolls you recently purchased, and we understand the frustration when you don't get the irresistible quality you deserve. We strive to prevent unpleasant experiences like this with thorough inspections during manufacturing, and feedback from consumers like you helps us improve. Our team would like to gather more details from you and see how we can help with this purchase. When you have time, call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST to discuss your experience further.

Sep 18, 2024
GSSky
4 out of 5 stars review

Verified Purchase

paper is great

Charmin Ultra Strong doesn't disintegrate upon use. Doesn't leave "crumbs". However the 32=122 is ridiculous. Go back to number of sheets or length or roll or some real comparable measurement.

Helpful?24VN3ZZHIPTY13613414660
Apr 10, 2023
Kathy
3 out of 5 stars review

Verified Purchase

Quality

The quality of Charmin products has decreased over the past couple of years. Manufacturer recommended that I purchase "jumbo" rolls, which I thought I did, but still disappointed in the quality and the price increase.

Helpful?24VN3ZZHIPTY13613414660
reply from TheCharminTeam

We're sorry to hear that you're feeling disappointed, Kathy, since we can assure you that we have strict quality checks in place to ensure our rolls reach you in the best possible condition. We'd like to mention that we last updated our Ultra Strong in August 2022, when we introduced a new embossing the provides improved cleaning performance and better surface softness. Your feedback will be shared with our team, and we'd also like to learn more about your experience. Please give us a call at (800) 777-1410 when you can.

Mar 21, 2024
Art
2 out of 5 stars review

Verified Purchase

Rolls provide fewer sheets.

Paper leaves lots of fuzzy dust while using. Rolls are loosely wrapped from the factory so they look larger but don’t last as long as product purchased elsewhere

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're sorry this is the case for you and appreciate you bringing this to our attention, Art. We shut down the lines regularly to remove excess lint that may build up, and your rolls should be in pristine condition when you receive them. Your satisfaction and feedback mean a lot to us, and we want to learn more about your experience and help with your purchase. Please call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST for additional assistance.

Jul 17, 2024
rdllunwd
5 out of 5 stars review

Verified Purchase

Charmin Ultra Strong Toilet Paper

This large amount of toilet paper will last our family for awhile. It is nice to be able to have it sent. There is not much room in my vehicle to transport many large items.

Helpful?24VN3ZZHIPTY13613414660
Mar 7, 2024
BillinElPaso
3 out of 5 stars review

Verified Purchase

Strong but not soft.

Strong but not soft. I usually buy the Ultra Soft, but decided to buy the Ultra Strong because it was on sale. They need to come up with a combination that’s half medium soft and strong.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We can assure you that our Ultra Soft goes through strict quality checks to ensure it reaches you in the best possible condition, and we'll be sure to share your comments with our team. The last change we made to our Ultra Soft was in February 2022, when we introduced a new emboss and innovated by using a new softening chemistry. As well, the Super Mega roll format changed at this time.

May 9, 2023
Andres
4 out of 5 stars review

Verified Purchase

Great product. Too expensive.

Great product. Too expensive. It’s absurd that companies like Charmin gauge the consumer. Covid and supply issues can no longer be used an excuse for increasing prices. Enough is enough. At least with Sam’s they ease the blow.

Helpful?24VN3ZZHIPTY13613414660
Jan 29, 2023
Marion
5 out of 5 stars review

Verified Purchase

Can’t be beat!

I don’t buy any other brand. I’m 78 years old so I’ve had a long time to experiment with many brands. For me, this is the best. It’s strong but not rough.

Helpful?24VN3ZZHIPTY13613414660
Jan 22, 2024
Joyce
1 out of 5 stars review

Verified Purchase

Poor quality

tried this because of the reduced price. It is rougher and far inferior to the Members Mrk brand. It is rough, leaves pieces behind and NOT something I would ever buy again! Would return if I could. Members Mark is much, much better!

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

Thank you for your feedback on our Charmin Ultra Strong. We want you to know we have many checks in place to ensure that our products help you enjoy the go every time, so this is not something we'd expect to see. If you're looking for a softer feel, we recommend trying our Charmin Ultra Soft in the blue package. So we can provide assistance, and gather some info for our Quality Team, please give us a call at 1-800-777-1410.