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Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
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4.5 out of 5 stars
stars
17.3K ratings9,313 reviews
  1. 5 stars75% (13K)
  2. 4 stars14% (2,353)
  3. 3 stars5% (908)
  4. 2 stars2% (415)
  5. 1 star4% (632)

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Showing 1-10 of 9,313 reviews
Jun 12, 2023
Mom of athletes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stock up when it's on sale!

Best TP ever. It's strong so you don't have to use as many sheets, but it's soft enough also. I always stock up when there's a discount for purchasing more than 1 pack of this and/or paper towels.

Helpful?24VN3ZZHIPTY13613414660
Jul 31, 2026
CassandraD
5 out of 5 stars
5 out of 5 stars review

Soft, durable, and reliable

This toilet paper is soft, strong and durable. The quality is undeniable and holds up well. All rolls fit perfectly in our holder. I always buy it in bulk it keep it in hand and never run out.

Review from influenster.com
Helpful?24VN3ZZHIPTY13613414660
Jun 8, 2026
YeniL
5 out of 5 stars
5 out of 5 stars review

effective product in daily care.

It is a reliable option for those looking for quality and comfort in personal hygiene products. Its practical design and high quality materials ensure a pleasant and safe experience, offering the peace of mind of having a durable and effective product in daily care.

Review from influenster.com
Helpful?24VN3ZZHIPTY13613414660
Jun 17, 2026
ArlenG
5 out of 5 stars
5 out of 5 stars review

Resistant and large size

These are super durable and resistant. The size is perfect and you don't need to use much. It comes well packaged. They are actually a good investment for the size

Review from influenster.com
Helpful?24VN3ZZHIPTY13613414660
Feb 11, 2024
Nanny Love
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as strong as the blue label

Hoping to get the blue label Charmin but Sam’s ad said it wasn’t available for delivery. I bought the red label and it’s not as strong or thick as the blue label. Now I’ve seen the site is showing delivery is available for the blue label so I hope Sam’s keeps it that way.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

Hi NannyWe are sorry you didn't enjoy the go with our Ultra Strong. All our products go through strict quality controls to ensure our best rolls out. We'll be passing on your feedback to our team. Please feel free to contact us at 1-800-777-1410, if you'd like to share more with us about your experience.

Mar 21, 2023
ronda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't count the sheets, measure the width.

Roll has been cut in width by over an inch in last few years. The sheet amount might not have changed, but the size of each sheet has shrunk. You have lost almost 2 inches in width since the 70s and 80s.

Helpful?24VN3ZZHIPTY13613414660
reply from TheCharminTeam

We're sorry you feel this way, Ronda. We can assure you that our rolls go through strict quality checks to ensure they reach you in the best possible condition. We'd be happy to look into this further for you, so please give us a call at (800) 777-1410 when you can.

Oct 10, 2023
Blair
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The Bears Would Be Disappointed!

I've bought Charmin before and it's been fine. Every roll in this last purchase looks like grade school kids cut the rolls apart with scissors. The center tubes were so mashed you could barely push them into a shape that would turn on the roller. Paper seemed exceptionally thin.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We appreciate you taking the time to share your experience with us, Blair. We're both surprised and disappointed to learn that your most recent package did not meet either of our expectations, especially when our products go through so many quality tests to ensure perfect condition. We're so sorry this wasn't the case with this purchase, and we'd like to try to make it up to you in addition to gathering some information for our quality team. Please give our team a call at 1 (800) 777-1410 (M-F, 9AM-6PM).

Nov 30, 2023
Mike
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor paper quality on some shipments.

This is the second time we received a "bad batch" of Charmin ordered from Sams Club. The paper is very rough feeling, almost napkin-like. There is a clear difference when compared to a "good batch." Not sure if something is wrong during manufacture or if perhaps a cheaper quality is mis-packaged.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

Thanks so much, Mike, for letting us know you've purchased two packs of Charmin Ultra Strong that you're not happy with. Our Quality Team is always maintaining the highest standards in our factories, so that every roll will be its very best. Learning you've had this experience isn't what we expect, and we'd be glad to talk further with you about this. We hope you'll give us a phone call any Monday through Friday, from 9 AM to 6 PM, EST. The number to dial is 1 (800) 777-1410.

Mar 21, 2024
Ellie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what is advertised

This isn’t what charmin advertised, no Scalloped tear sections places and it’s more narrow and not nearest bigger role as I thought

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're sorry you didn't like the Charmin Ultra Strong Rolls, Ellie. We have strict controls to ensure our products arrive in high-quality condition, and while we expect the Ultra Strong Rolls to deliver the irresistible quality you deserve, the Smooth Tear perforations are advertised only for the Ultra Soft Rolls at this time. Hearing from consumers like you helps a lot, and we'd like to assist further with this purchase. Please call us at 1-800-477-1710, M - F, 9 am to 6 pm EST, so we can learn more.

Jul 7, 2023
thriftychick
1 out of 5 stars
1 out of 5 stars review

charmin is not the same as it once was

The charmin ultra strong is not the same. They’ve ruined the product. The ‘quilting’ they’ve added has also changed the texture of the once super absorbent and soft toilet tissue I’ve used for 20 years. I’ll never buy again this change into almost rough sandpaper that I have to use double the sheets I used of their old version. It’s also less absorbent so my fingers end up wet and the squares are smaller. Never before have I ended up with poop and pre on my hand w/ Charmin

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're truly sorry to hear about this. With the change we made in August, the new embossing should give more space (texture) to capture the mess and provide better surface softness, while not breaking down the toilet tissue when in use. We're sorry that it isn't quite meeting the mark for you, one of our loyal fans, and we'd love nothing more than to hear from you about this and assist you as best we can. Please call us at (800) 777-1410.