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Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.5 out of 5 stars
stars
17.3K ratings9,314 reviews
  1. 5 stars75% (13K)
  2. 4 stars14% (2,352)
  3. 3 stars5% (909)
  4. 2 stars2% (415)
  5. 1 star4% (631)

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Showing 1-10 of 9,314 reviews
Jun 12, 2023
Reviewer name: Mom of athletes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stock up when it's on sale!

Best TP ever. It's strong so you don't have to use as many sheets, but it's soft enough also. I always stock up when there's a discount for purchasing more than 1 pack of this and/or paper towels.

Helpful?24VN3ZZHIPTY13613414660
Aug 22, 2026
Reviewer name: Irish
5 out of 5 stars
5 out of 5 stars review

Ultra strong all the way!!!

I love the ultra strong, the ultra soft just falls apart when I wipe. Angel soft leaves what I call toilet paper dust on me. Scott is way too thin and me hand goes right through it or I have to use half the roll on one wipe (exaggeration, slightly lol) So, this is my go to!

Review from charmin.com
Helpful?24VN3ZZHIPTY13613414660
Jun 8, 2026
Reviewer name: YeniL
5 out of 5 stars
5 out of 5 stars review

effective product in daily care.

It is a reliable option for those looking for quality and comfort in personal hygiene products. Its practical design and high quality materials ensure a pleasant and safe experience, offering the peace of mind of having a durable and effective product in daily care.

Review from influenster.com
Helpful?24VN3ZZHIPTY13613414660
Aug 10, 2026
Reviewer name: CaseyC
3 out of 5 stars
3 out of 5 stars review

No

Absolutely not. One of the last things I will ever buy. This stuff is like wiping your butt. With a lotion filled pillow, and I don't know how the heck anybody would like that, not to mention. If you get a difficult one, let's just talk about paper rolls, or dingleberries or whatever you wanna call it, when this stuff grabs a hold of hair and sticks on and like it's its job absolutely not way too thick, odd feeling, do not like it.We'll never use it if I can.Avoid it

Review from influenster.com
Helpful?24VN3ZZHIPTY13613414660
Feb 11, 2024
Reviewer name: Nanny Love
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as strong as the blue label

Hoping to get the blue label Charmin but Sam’s ad said it wasn’t available for delivery. I bought the red label and it’s not as strong or thick as the blue label. Now I’ve seen the site is showing delivery is available for the blue label so I hope Sam’s keeps it that way.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

Hi NannyWe are sorry you didn't enjoy the go with our Ultra Strong. All our products go through strict quality controls to ensure our best rolls out. We'll be passing on your feedback to our team. Please feel free to contact us at 1-800-777-1410, if you'd like to share more with us about your experience.

Mar 21, 2023
Reviewer name: ronda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't count the sheets, measure the width.

Roll has been cut in width by over an inch in last few years. The sheet amount might not have changed, but the size of each sheet has shrunk. You have lost almost 2 inches in width since the 70s and 80s.

Helpful?24VN3ZZHIPTY13613414660
reply from TheCharminTeam

We're sorry you feel this way, Ronda. We can assure you that our rolls go through strict quality checks to ensure they reach you in the best possible condition. We'd be happy to look into this further for you, so please give us a call at (800) 777-1410 when you can.

Nov 30, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor paper quality on some shipments.

This is the second time we received a "bad batch" of Charmin ordered from Sams Club. The paper is very rough feeling, almost napkin-like. There is a clear difference when compared to a "good batch." Not sure if something is wrong during manufacture or if perhaps a cheaper quality is mis-packaged.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

Thanks so much, Mike, for letting us know you've purchased two packs of Charmin Ultra Strong that you're not happy with. Our Quality Team is always maintaining the highest standards in our factories, so that every roll will be its very best. Learning you've had this experience isn't what we expect, and we'd be glad to talk further with you about this. We hope you'll give us a phone call any Monday through Friday, from 9 AM to 6 PM, EST. The number to dial is 1 (800) 777-1410.

Oct 10, 2023
Reviewer name: Blair
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The Bears Would Be Disappointed!

I've bought Charmin before and it's been fine. Every roll in this last purchase looks like grade school kids cut the rolls apart with scissors. The center tubes were so mashed you could barely push them into a shape that would turn on the roller. Paper seemed exceptionally thin.

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We appreciate you taking the time to share your experience with us, Blair. We're both surprised and disappointed to learn that your most recent package did not meet either of our expectations, especially when our products go through so many quality tests to ensure perfect condition. We're so sorry this wasn't the case with this purchase, and we'd like to try to make it up to you in addition to gathering some information for our quality team. Please give our team a call at 1 (800) 777-1410 (M-F, 9AM-6PM).

Mar 21, 2024
Reviewer name: Ellie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what is advertised

This isn’t what charmin advertised, no Scalloped tear sections places and it’s more narrow and not nearest bigger role as I thought

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're sorry you didn't like the Charmin Ultra Strong Rolls, Ellie. We have strict controls to ensure our products arrive in high-quality condition, and while we expect the Ultra Strong Rolls to deliver the irresistible quality you deserve, the Smooth Tear perforations are advertised only for the Ultra Soft Rolls at this time. Hearing from consumers like you helps a lot, and we'd like to assist further with this purchase. Please call us at 1-800-477-1710, M - F, 9 am to 6 pm EST, so we can learn more.

Oct 3, 2023
Reviewer name: BayouBorn
1 out of 5 stars
1 out of 5 stars review

Shrunk, Shrunk, Shrunk!

I couldn't understand why the rolls kept falling off of the tp holder. Then I found an old pkg of this same product hiding under a cabinet. They fit perfectly. Side by side comparison confirmed that the width is almost an inch shorter! Feeling duped!

Helpful?24VN3ZZHIPTY13613414660
reply from Charmin

We're so sorry that your toilet paper is no longer fitting on your holder. We did upgrade the toilet paper in late 2022. With this change, it captured more of the mess so that you can use less per go. We'd love to tell you more about our extender and see if that can help your situation. Please call us at 800-777-1410.