We understand your frustration and are so beary sorry your recent purchase of Ultra Strong Rolls didn't meet the irresistible quality you deserve, Donna. We try to prevent unpleasant experiences like this with thorough inspections during manufacturing, and we'd like to gather some details from you to share with the team and help with your purchase. When you have time, call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST to discuss your experience further.