Thank you so much for your Charmin purchase. To ensure your voice is heard about the evaluation, please call Sam's Club at 1 (888) 746-7726. If you want to talk to us about your experience with Charmin, you can give us a call too at (800) 777-1410.

Thanks so much for letting us know your feedback. Charmin Ultra Strong is meant to be a tough toilet paper in the bathroom, so you can use less. It sounds like Charmin Ultra Soft might be more your style. It's meant to be softer so you can enjoy-the-go and can be found in blue packaging. For further help with our toilet paper, give us a call at (800) 777-1410.

Thanks so much for sharing your feedback with us. While our Charmin Ultra Soft has gotten smaller, there is a reason for it. You see, with the recent changes we made, it should capture more so that you can use less. This way, more rolls can also fit on more holders. However, your feedback is important, and we'd like to share your thoughts with our team. Please call us at 800-777-1410.

Thanks, Warren, for picking up a 32 pack of Charmin Ultra Strong. It may help to know we make various different sized rolls of bathroom tissue. If you're looking for bigger, Jumbo Ultra Strong rolls, reach out to Sam's Club, as they'd be able to order them for you. Give them a call at 1 (888) 746-7726.

We're beary sorry you're not pleased with your recent Charmin purchases, Craig. We've seen an increase in commodity costs and work continuously to deliver irresistible products that help you enjoy the go while maintaining acceptable business practices for the long run. With recent upgrades, we took a nominal number of sheets off the roll to limit price increases, and we're sharing your disappointment with our team. If there's anything we can do to assist with your experience, call us at 1-800-477-1710, M - F, 9 am to 6 pm EST.

We're sorry to hear that you feel this way about the size of our rolls, as we can assure you that our toilet paper goes through strict quality checks to ensure that each roll reaches you in the best possible condition. Your comments will be passed along, and we'd also be happy to look into this further for you. Please give us a call at (800) 777-1410 when you have a chance.