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Customer reviews for Hamilton Reversible Storage Sectional With Pullout Bed, Assorted Colors for
Hamilton Reversible Storage Sectional With Pullout Bed, Assorted Colors
3.9 out of 5 stars
stars
969 ratings523 reviews
  1. 5 stars52% (503)
  2. 4 stars19% (181)
  3. 3 stars10% (98)
  4. 2 stars6% (59)
  5. 1 star13% (128)

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Showing 81-90 of 523 reviews
Dec 27, 2021
Reviewer name: Debbie
1 out of 5 stars
1 out of 5 stars review

Not holding up well at all after 4 months

Received in August and have noticed the fabric seems to be stretching out and leaves wavy, wrinkles in the cushions. The material seems very thin, poor quality for a sofa in my opinion. In the beginning it was great, but now it is not holding up. Afraid to see what it look like 6 months down the road. Since it has been past 3 months Sam's will not take it back... so I am stuck like Chuck.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

This is very unusual to hear, as this is a very popular set. Please contact our Customer Experience Team to further assist at samsclub@abbysonliving.com - The Abbyson Team

Aug 26, 2021
Reviewer name: JW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great couch at a great price

I have had the couch for a few weeks now and really enjoy it! The couch did not arrive all together but after contacting Sam's, I had the 2nd piece within 2 days. The couch is on the firmer side but I don't mind it. It works well for a small space. The pullout bed part comes in handy. If you are on a budget and need a couch for a small space, this will work well for you!

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

Thank you for your review. - The Abbyson Team

Jan 28, 2023
Reviewer name: mare
1 out of 5 stars
1 out of 5 stars review

okay for awhile

We’ve had this couch for at least 2 years. The chaise part is still in excellent condition but the rest has become complete crap. You can feel the springs sticking up, (literally only a piece of fabric between it and you) and the ottoman is difficult to get back in sometimes. I liked this couch at first but it’s so disappointing at this point and I can’t wait to get rid of it!

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

We are sorry to hear that the sectional is no longer working out. We want to ensure that you are happy with the furniture in your home. Sam's Club will be happy to work with you regarding solutions. - The Abbyson Team

Apr 2, 2022
Reviewer name: Brittany
1 out of 5 stars
1 out of 5 stars review

Awful. Don’t buy

I’ve had this for right at 10 months. It’s horribly uncomfortable, the bed platform shifts, comes off it’s tracks and is just in general “cheap”. The first couple months it was okay, but this would be an extremely lightly used decor couch if anything. Do not recommend for average/moderate use. Save your money.

Helpful?6VB5S0UPQNHZ13613070068
Jun 23, 2022
Reviewer name: Ben
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Good price but poorly designed on sliding rail

Good price, storage, and functionality. The only thing that I dislike is there are 50% of chances that the pull-out section will fall out of the sliding rail. I have to put the wheel back to the track which is not an easy job. Few times my fingers were broken by doing this. I hope this couch has better design on the sliding rail/track portion.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

Hi Ben, we apologize for this happening! We do stand behind our products and want to fix this issue for you. Please reach out to our dedicated Customer Support Team at samsclub@abbysonliving.com - The Abbyson Team

Mar 28, 2022
Reviewer name: No name
3 out of 5 stars
3 out of 5 stars review

indentions in cushions

I ordered this couch in December 2020 and the seats have butt marks in them where the foam does not bounce back. The fabric is good. Other than that it’s an OK couch. But I am looking to get rid of it because of the indentions in the seats that don’t bounce back.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

We are sorry to hear about the indentions taking place on the sectional. Please contact the Sam's Club Customer Service Team for further assistance. - The Abbyson Team

Sep 6, 2021
Reviewer name: Nick
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very firm

Came 2 weeks ahead of schedule in 2 boxes. Surprised it was left in the driveway when I made arrangements to be home. It was not Hamilton, but some other brand. Very easy to install, no screws so no tools needed. Warning, it is a very firm couch. Don’t plan on sleeping on it regularly. We ended up getting a 2” form so we actually sleep on it.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

Great to hear, yes it is the same exact item and says Hamilton on it. Our brand is ABBYSON. The product name is Hamilton. You got the right product, and sounds like it was easy to put together. Yes it is firm, but will soften with time yet remain durable. Hope this helps! - The Abbyson Team

Aug 25, 2021
Reviewer name: DM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Small but comfy

Perfect for what I need. I purchased this for my living room and it is the perfect size for the space I wanted it to use. The storage area under the chaise is awesome for those pesky but necessary blankets and the seats are firm but not uncomfortable. The sectional is smaller than I thought but this actually works better for me as this room is not commonly used for long term seating, more for a quick sit down with a drop in guest. I have used it for a reading space since it is available and the room is quiet.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

Thank you for your review! - The Abbyson Team

Jan 4, 2022
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Do not purchase

I am unable to connect both couch arms correctly brackets on one arm will not slide on properly. The pull out is also broken to where it slides off track when pulling out on one side. Reading reviews that came out after my purchase seems lots of others are having same issue. I tried contacting customer service but I have yet to get a response from anyone.

Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

We'd be happy to assist with resolving the issue. You may also contact our Customer Experience Team at samsclub@abbysonliving.com so we can better assist. - The Abbyson Team

Mar 12, 2025
Reviewer name: Mel C
3 out of 5 stars
3 out of 5 stars review

This sectional looks like a budget item. The straps from the pull out feature stick out easily and the look of the material feels cheaper than I hoped. The cushions are surprisingly very comfortable though. The price is fair though for an additional bed in an apartment or small space.

Incentivized Review
Review from Field Agent
Helpful?6VB5S0UPQNHZ13613070068