This is an awful couch. I purchased this at a sale price, 200 off the Original 899 and it’s not worth it. The problem is that I could not assemble the couch. I think the brackets are mis-attached or incorrectly included. The instructions indicated that the parts were labeled alphabetically but they were not. The only label I found were two “L” stamps on both arms rests. The L was not even part of the alphalabeling so I’m assuming it stands for Left. That’s makes me believe that the couch came with 2 left Arms as I was able to attach one arm rest to either side of the couch but not the other. rests.

I wasn't impressed after installation. PROS: material and cushion are good for the price. like others say, it feels hard, but i agree that it will soften over time. the bed works great. the color is pleasant, shipping was great, and easy assembly. CONS: Its a lower back support. more than half of back cushion will hang in air. make a mistake and lean back, you might fall. This wouldn't been a problem to me if it was well shown in pictures, descriptions, or video....(I would not have bout it). This feature forces you to have the sofa against a wall, not in the middle of the room. One more con, It is not deep. I feels like only half of my butt is seating. also, the side arm rest feel so low and thin. (NOTE: This is on me, because dimensions are given here on the site. but it's not intuitive for average joe to understand what a 32" depth is going to feel when we get it), it is not deep. NOTE: Do your own 360 dimensioning homework before you buy.

Had it so for 2 weeks when I leaned back while sitting on the chaise section and heard a snap. Broke some support and the back became all wobbly. In general, the back was low so you don't get great back support. It was reasonable comfortable: firm but that is what I prefer. Never got a chance to sleep on it so...

I’ve had this for right at 10 months. It’s horribly uncomfortable, the bed platform shifts, comes off it’s tracks and is just in general “cheap”. The first couple months it was okay, but this would be an extremely lightly used decor couch if anything. Do not recommend for average/moderate use. Save your money.

I purchased it in Nov 2021 and received within a month. It was delivered in two boxes by fedex. You can assemble alone with a little more effort but it's doable. At first I was happy with my purchase. However after using it for couple of months I noticed some wear on it which is gradually worsening day by day. Please see the pictures (these were taken at 5 months of usage).

I ordered this couch in December 2020 and the seats have butt marks in them where the foam does not bounce back. The fabric is good. Other than that it’s an OK couch. But I am looking to get rid of it because of the indentions in the seats that don’t bounce back.

Thought this was a good buy, price wise, yes, but comfortable...NO. Seats are like cement, back cushions are better. You can feel the wood between the cushions on the seat and the long lounge. Can't keep the side arm on, keeps falling off. The dogs sleeps on it as its wayyyy to hard.

Well constructed

We bought this couch two years ago and it is worn down already. Looks like we have had for years and years. The back cushions are not comfortable, barely seem filled with stuffing now, and the back frame is easy to break. Mush smaller than I anticipated as well. I bought it for company to sleep on in a pinch and it's so uncomfortable, people don't even want to sit on it, let alone sleep on it. I only gave it two stars because the concept is great and love the storage, but not built to last or use regularly.

I bought this couch and got it delivered in September 2022. Within a month and a half the fabric started showing ripples on the seating area. About a month ago the rails started falling off the track for the pullout bed. It’s very frustrating. The pullout part has been slept on about 20x’s. I called this last weekend to see if it can be returned and I was told it cannot because it’s past the 90 days. I was told they would check on the warranty I purchased with it and get back to me within 24 hours. No one has called me back yet and that was 4 days ago that I called! I would not recommend getting this. I wish I could get my money back! I should have read the reviews on this before I purchased it but it seemed like such a good deal.