Thought this was a good buy, price wise, yes, but comfortable...NO. Seats are like cement, back cushions are better. You can feel the wood between the cushions on the seat and the long lounge. Can't keep the side arm on, keeps falling off. The dogs sleeps on it as its wayyyy to hard.

We got this couch only a year ago. Instantly noticed it's very hard and not much room for sitting on the cushions. After having it not even a year, the pillows on the back are sagging down, the seats are lumpy and there are springs sticking out in many spots that you can definitely feel when you sit down. Super disappointed and do not recommend!

Very nice quality for the price. Great size for a small area. If you need a pull out bed this is way more comfortable than traditional sofa beds, and the storage area under the chaise is very roomy and easy to get at. Would absolutely recommend this sofa!

This sofa is firm and informal. Good for a teenager or college kid, but not long term. It is holding up well for me, no small kids. 2 person assembly is best, but 1 can do it. Delivery was ok, I had to call and find my lost box, but it was quickly found and delivered. Overall satisfied with my purchase, just wish the arms were more padded.

I bought 2 of these sofas for our basement entertainment area. I love that they are so functional and look nice BUT they shipped the wrong end pieces to the sofas. I notified Abbyson about the mistake in JULY and I have yet to receive the right end pieces to put the sofa together properly. I currently have 2x4's supporting the ends of the couch in order for it to work half way decent. I email and call almost every week and every time they say the parts are in their warehouse and waiting for shipment to me... it's been 5 months of complete misery with my 2 couches. So, if you don't mind spending $800 on a couch that you can't properly use for 6 months, by all means purchase it but I would suggest to keep looking at other vendors.

Very nice furniture

Bought this about a month ago for my kids play room. Had it open so they could lay on it. When we were laying around, my 3yr old walked over me to sit and it snapped the support beam. Couch is crap. Wish I would have bought the warranty so I could get it fixed. Wasted money. Would not recommend

We’ve had this couch for at least 2 years. The chaise part is still in excellent condition but the rest has become complete crap. You can feel the springs sticking up, (literally only a piece of fabric between it and you) and the ottoman is difficult to get back in sometimes. I liked this couch at first but it’s so disappointing at this point and I can’t wait to get rid of it!

I am unable to connect both couch arms correctly brackets on one arm will not slide on properly. The pull out is also broken to where it slides off track when pulling out on one side. Reading reviews that came out after my purchase seems lots of others are having same issue. I tried contacting customer service but I have yet to get a response from anyone.

I received my sofa through the mail, it came with a broken board in the back of the sofa and the rails of the pullout bed damaged. I tried contacting customer service 7+ times and they are terrible at getting back to people when it comes to a return. I tried to return the sofa and I'm still waiting on a call from customer service to schedule the pick up of the sofa. I would like to also request through here for a credit on the sofa for the damages. Forget the return I just want to see if it's possible to get a credit back. Thanks.