I bought this couch and could not use for two weeks because of needing help to put it together. Now after two weeks of using the couch occasionally I pulled out the extended portion to “sit on”. The wooden frame broke in half. I have emailed samsclub@abbsonliving.com, but no response yet.

I purchased this couch in Nov 2020 and it didn't arrive until Dec 2020. The pullout couch/bed portion collapses. I completed all the necessary measures to get this fixed and noticed it had a 1 year warranty from Abbyson. Abbyson had a technician come out and confirm that the couch was in fact broken. Its now Jan 2020 and we still don't have a couch that works. I have had horrible communication with both Abbyson and Sams Club regarding follow up. I also feel like my warranty should start over once I get a couch that works. I also want to remind you that this is how the couch came and that no harm was done for this to have happened. I have been very disappointed.

I wasn't impressed after installation. PROS: material and cushion are good for the price. like others say, it feels hard, but i agree that it will soften over time. the bed works great. the color is pleasant, shipping was great, and easy assembly. CONS: Its a lower back support. more than half of back cushion will hang in air. make a mistake and lean back, you might fall. This wouldn't been a problem to me if it was well shown in pictures, descriptions, or video....(I would not have bout it). This feature forces you to have the sofa against a wall, not in the middle of the room. One more con, It is not deep. I feels like only half of my butt is seating. also, the side arm rest feel so low and thin. (NOTE: This is on me, because dimensions are given here on the site. but it's not intuitive for average joe to understand what a 32" depth is going to feel when we get it), it is not deep. NOTE: Do your own 360 dimensioning homework before you buy.

We got this couch only a year ago. Instantly noticed it's very hard and not much room for sitting on the cushions. After having it not even a year, the pillows on the back are sagging down, the seats are lumpy and there are springs sticking out in many spots that you can definitely feel when you sit down. Super disappointed and do not recommend!

My husband and I had this couch no more than two weeks and both the legs on the chaise broke off and the sides on the pull out sink in whenever someone sits on it. We got it for a great price on a Black Friday sale and were so excited for it but ended up being very disappointed. We also tried to contact the company that makes them but never heard anything back.

I ordered this couch in December 2020 and the seats have butt marks in them where the foam does not bounce back. The fabric is good. Other than that it’s an OK couch. But I am looking to get rid of it because of the indentions in the seats that don’t bounce back.

I’ve had this for right at 10 months. It’s horribly uncomfortable, the bed platform shifts, comes off it’s tracks and is just in general “cheap”. The first couple months it was okay, but this would be an extremely lightly used decor couch if anything. Do not recommend for average/moderate use. Save your money.

I am so sorry - I thought the bad reviews were all about shipping damage and poor customer service, but when I say that this is the least comfortable thing I have ever sat on, please believe me. My back hurts, my butt fell asleep, and I added so many pillows but still could not make this thing even remotely comfortable. I'm 5'7" and 165lbs, a very average sized person, and while it was nice that the couch is narrow for my small space, they also cut down the depth of the seat so that a few inches above your knee are unsupported unless you're sitting straight up. You cannot lounge on this couch. It might be good for a kids play room? Overall the construction seemed solid, it assembled easily, and it looked great in my room, but I had to return it. Sitting on the ground is preferable to sitting on this thing.

What a nightmare experience! We were so excited about getting this sofa while we were furniture shopping at such a great price! The delivery company is AWFUL! We scheduled 3 weeks ahead of time for delivery since the window was 8a-8p, we knew someone would be home. They never showed up so at 6pm I called for an update. The response was “it actually never got loaded on the truck for today's deliveries” So I asked for reschedule for the 2nd since we would be out of town, the gentleman said “no problem” now I've gotten a text saying we're rescheduled for 12/26 and no one will be home to receive it. If you'd like to actually get your sofa, don't go with this one.

Stiff as a board not much cushioning looks nice