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Customer reviews for Hamilton Reversible Storage Sectional With Pullout Bed, Assorted Colors for
Hamilton Reversible Storage Sectional With Pullout Bed, Assorted Colors
3.9 out of 5 stars
stars
969 ratings523 reviews
  1. 5 stars52% (503)
  2. 4 stars19% (181)
  3. 3 stars10% (98)
  4. 2 stars6% (59)
  5. 1 star13% (128)

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Showing 221-230 of 523 reviews
Oct 9, 2024
Reviewer name: Chris P
5 out of 5 stars
5 out of 5 stars review

The storage sectional looks perfect for a smaller living space and the underneath storage is very large and has convenient access to store blankets or other living area needs. The color of the sectional is very nice and subtle. Overall I see the padding in the cushions to be sufficient and comfortable enough to lounge on. The pullout bed is a great add on to be able to compactly suite a studio apartment or for a guest.

Incentivized Review
Review from Field Agent
Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

Thank you for your review. Enjoy your new Sectional! - The Abbyson Team

Mar 12, 2025
Reviewer name: Tracy M
5 out of 5 stars
5 out of 5 stars review

The Hamilton Reversible Storage Sectional with Pullout Bed is a must-have for anyone looking to maximize space and comfort! Not only does it look stylish with its sleek design, but it also offers incredible functionality. The reversible feature is a game changer, allowing you to customize the layout to fit your space perfectly. The pullout bed is super comfortable, making it ideal for guests or even everyday lounging. The storage space is spacious and perfect for keeping blankets, pillows, or other essentials neatly tucked away. Overall, this sectional is a fantastic blend of convenience, comfort, and style. I couldn't be happier with my purchase! Highly recommended!

Incentivized Review
Review from Field Agent
Helpful?6VB5S0UPQNHZ13613070068
Nov 21, 2025
Reviewer name: Shawna
3 out of 5 stars
3 out of 5 stars review

Assembly issues and not very comfortable

The couch looks nice, but the overall experience wasn't great. The cushions are on the firmer side and not very comfortable for long sitting. On top of that, the arm wouldn't attach because the manufacturer installed the hardware incorrectly — both brackets were on the wrong sides. I had to remove and swap the male and female brackets myself just to get it to lock together. It works now, but the quality control and comfort leave a lot to be desired.

Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

Thank you for your feedback, and I’m sorry to hear about the firmness and the hardware issue you encountered. This style uses 2.0 density foam, which starts firm by design and softens with a break-in period to ensure long-term comfort and durability. We appreciate you sharing this experience as it helps us continue improving quality. -The Abbyson Team

Dec 19, 2025
Reviewer name: Madeleine
1 out of 5 stars
1 out of 5 stars review

Uncomfortable, stay away

I am so sorry - I thought the bad reviews were all about shipping damage and poor customer service, but when I say that this is the least comfortable thing I have ever sat on, please believe me. My back hurts, my butt fell asleep, and I added so many pillows but still could not make this thing even remotely comfortable. I'm 5'7" and 165lbs, a very average sized person, and while it was nice that the couch is narrow for my small space, they also cut down the depth of the seat so that a few inches above your knee are unsupported unless you're sitting straight up. You cannot lounge on this couch. It might be good for a kids play room? Overall the construction seemed solid, it assembled easily, and it looked great in my room, but I had to return it. Sitting on the ground is preferable to sitting on this thing.

Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

We appreciate you taking the time to leave a review. While we are glad the construction, look, and assembly met expectations, we are sorry to hear the comfort and seat support did not work for you, and your comments will be shared with our team. Thank you for sharing your feedback. -The Abbyson Team

Dec 23, 2025
Reviewer name: KERSTINN
1 out of 5 stars
1 out of 5 stars review

Nightmare Experience

What a nightmare experience! We were so excited about getting this sofa while we were furniture shopping at such a great price! The delivery company is AWFUL! We scheduled 3 weeks ahead of time for delivery since the window was 8a-8p, we knew someone would be home. They never showed up so at 6pm I called for an update. The response was “it actually never got loaded on the truck for today's deliveries” So I asked for reschedule for the 2nd since we would be out of town, the gentleman said “no problem” now I've gotten a text saying we're rescheduled for 12/26 and no one will be home to receive it. If you'd like to actually get your sofa, don't go with this one.

Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

We appreciate you taking the time to let us know about your experience so far. I am sorry to hear about what is happening with the delivery process, we’d be happy to help where possible; please contact our team at samsclub@abbysonhome.com or (805) 465-5500. -The Abbyson Team

Jan 4, 2021
Reviewer name: Bugatti
5 out of 5 stars
5 out of 5 stars review

Great Couch *bad instructions and late shipping*

Pros: I bought the blue couch. It is beautiful and putting it together alone was going really well. I had the chaise all set up in 10 minutes. The back pillows are comfortable and soft. the couch seats themselves are a little firm but I believe it will get softer by the day. It is not uncomfortable to seat on. The space under the chaise is deep and big enough for 2-3 storage cubes which help for storing blankets to avoid clutter. Con: The instructions for attaching the couch arms are wrong. It says to insert upwards but in order to accommodate switching it from side to side, it is designed to receive brackets not go into them. Spent an hour frustrated trying to figure this out. They only get 5 stars because the couch itself is great. So save yourself the stress insert the arm for the couch part from the bottom as the outside bracket.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

We're so glad you're enjoying your new sectional! If you are still experiencing issues with the brackets please contact us at samsclub@abbysonliving.com

Feb 23, 2021
Reviewer name: Gabby Garcia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Reversible Storage couch

Happy with my purchase

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

We hope you are enjoying your new sectional! -The Abbyson Team

Feb 16, 2023
Reviewer name: Xbuddycliff
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken

Poor customer service

Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

We apologize for your experience! We would love the opportunity to help and make this right. Please contact our Customer Experience Team at samsclub@abbysonliving.com with your order number and photos of the issue for further assistance. - The Abbyson Team

Jan 20, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mrs

So nice I liked

Helpful?6VB5S0UPQNHZ13613070068
reply from Abbyson Living

Hi Martha, we're so glad to hear that you're pleased with the Hamilton Reversible Storage Sectional. Your satisfaction is very important to us, and we hope you enjoy the convenience and comfort it offers. - The Abbyson Team

Nov 29, 2021
Reviewer name: UnhappyGal
1 out of 5 stars
1 out of 5 stars review

Disappointed! Armrest did not connect easily.

The size is perfect for my desired location; however, the sofa did not easily connect. The armrest has a recessed surface and the chaise/sofa has a flat surface. It makes it impossible to connect. Currently, I have it assembled without the armrest. When I pull out the bed, it comes off the rail. The assembly instructions are vague and I believe we got defective armrests.

Helpful?6VB5S0UPQNHZ13613070068
reply from Supplier Response

Please reach out directly to our Customer Experience Team who will be able to assist you at samsclub@abbysonliving.com - The Abbyson Team