Pros: I bought the blue couch. It is beautiful and putting it together alone was going really well. I had the chaise all set up in 10 minutes. The back pillows are comfortable and soft. the couch seats themselves are a little firm but I believe it will get softer by the day. It is not uncomfortable to seat on. The space under the chaise is deep and big enough for 2-3 storage cubes which help for storing blankets to avoid clutter. Con: The instructions for attaching the couch arms are wrong. It says to insert upwards but in order to accommodate switching it from side to side, it is designed to receive brackets not go into them. Spent an hour frustrated trying to figure this out. They only get 5 stars because the couch itself is great. So save yourself the stress insert the arm for the couch part from the bottom as the outside bracket.

Arrived by FedEx in ripped, beat up boxes, but there was no damage to contents. The sofa box was really heavy, the chaise box not so much. My two nephews put this sofa together in a half hour! I had worried about many reviews saying how difficult it was, but you really have to read the instructions carefully, then it’s a breeze. The sofa is quite firm. It sits well and looks great. The navy blue is a great color with white walls. I don’t think this is a high use sofa - I wouldn’t have it as the main couch in the living room, but it is perfect for a guest room.

Poor customer service

Happy with my purchase

Hamilton Reversible Storage Sectional with Pullout Bed

Absolutely beautiful. Looks great in my office/guest room.

This sectional is very compact with adequate storage of personal items

Perfect for our small space

Came from the factory and it had two left sides. Spent 4 hours and we pulled it apart. Nuts!

Item as described, really love this couch.