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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 21-30 of 863 reviews
Jan 25, 2019
Reviewer name: Well rested
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent price! Excellent product!!

Love, love, love this adjustable base! The anti-snore setting is life saving!!! I use the app on my iPhone to adjust the settings more than I use the actual remote and it all works perfectly! I didn’t think I’d use the massage feature, but there is nothing better after a long day on your feet than the zero Gravity setting and the foot massage! The price can’t be beat, setup was super easy. I am very happy with this purchase!

Helpful?4RIWWS0NKVOO13612962667
Jun 6, 2023
Reviewer name: Rae
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bed frame. Good buy.

Fast shipping. The box was a little ragged but was well packed and no damage to the frame. We got the queen for a spare bedroom. It was heavy. You will need to keep it in the box and move it close to where you want it. Open it upside down and you will find the directions and a 2 boxes zip tied to the frame and the legs. The frame is folded in half and all you have to do is open it up and screw on the legs. We did not use the battery pack. The instructions show the power plugging into the control box. However, there is a pigtail plugged in that spot. Just follow that wire towards the head of the bed and you will find the end and the only place to plug in power. Consider it an extension of sorts. So far, no tools required. Now the hard part. Pick up the bed and flip over without putting stress on the legs which could bend. My wife and daughter flipped it with just a few expletives but with no real issues. Attach matress support bar, put your matress on, plug it in, grab remote and check it out. All done. Works great, motors are quiet and after a week if use, no issues. All in all, great buy.

Helpful?4RIWWS0NKVOO13612962667
Dec 27, 2023
Reviewer name: V Harper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic Find

I am so happy that I made this purchase. The adjustable base is everything it says it’s to be. It fit perfectly inside my bed frame and set up was a breeze. You definitely will need two people to set up due to its weight. My only issue is that the USB ports are underneath which requires you to pretty much put your head underneath to find. It would have been better to be built in on the sides. Also my Apple IPad will not charge using the USB ports. I’ve tried using different cords but no luck. So in that case, it would be nice to have a 110v socket for just particular issue. But for the price, I can live with those minor issues.

Helpful?4RIWWS0NKVOO13612962667
May 7, 2019
Reviewer name: bg59
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best Buy

I researched 7+ brands before purchasing this model. This base has the same features as name brands costing much more. When I was ready to purchase it was out of stock so I waited 4 weeks until it was available. Worth the wait in both comfort & cost. The massage feature is nice, just enough vibration to lull me to sleep. I like the adjustable legs, choose your best height. Back lite remote is easy to use and understand. I have had this about 3 weeks. I think I am falling asleep faster and resting better -- even my watch tracker reports are better. Can't go wrong with this purchase

Helpful?4RIWWS0NKVOO13612962667
Feb 11, 2019
Reviewer name: Jessica
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Price and Product

I bought this adjustable base bed frame (Queen size) about a month ago for use with a 12” thick memory foam mattress. I am so happy with my purchase! Shipping: super fast. They estimated 2 weeks for shipping, but it was delivered 2 DAYS after I placed the order! Assembly: this frame is pretty heavy but my husband was able to get it up the stairs. I think unpacking it is a 2 person job as it’s heavy and awkward to slide it off the cardboard by yourself. It took longer to tear the cardboard off than to set it up once it was out of the box. Function: the head and foot adjustments are great. We don’t use the pillow tilt option, but it’s there for those who need it. The remote lets you save 2 custom adjustments, so when you find your perfect head/foot levels you can save them. Massage: has 3 levels of vibration- I think it’s supoosed to be high/medium/low intensity, but it feels more like fast/medium/slow vibrate. The massage function lasts 10 mins before automatically shutting off (I think 20-30mina would be better, we usually restart the massage once or twice before falling asleep). We use it on the slow/low function because it feels a little stronger. I think our thick memory foam dulls the vibration. We are looking into a pocketed coil mattress, which I hope will allow the vibrations to transfer a little better. The reason I gave 4 instead of 5 stars for the review is because I think the massage needs to be longer and stronger. Noise: when you send a command with the remote, the bed makes a click sound signalling that the command is received. I don’t find the adjustments to be too noisy, but there is a whirring noise as it adjusts. The massage is loudish, but it’s a good white noise. The frame is very sturdy and doesn’t creak/thump/etc when getting on or off the bed. All in all I am thrilled with the value for the price. We looked at many mattress stores and a comparable base with all the same features averaged around $1,200-1,800. For just around $500 this is a steal and I highly recommend it!

Helpful?4RIWWS0NKVOO13612962667
Sep 29, 2024
Reviewer name: ZZ2VV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I am using tilt function right now.

I am very pleased with this unit. The backlots remote works very well. I especially like the head tilt function. It is probably why I bought the unit. It was fairly easy for a guy of 74 years of age to set up although it does take two people to set it inside of an existing bedframe not to mention getting it to the second floor up the stairs, the split king version that I have connect with just one plug-in to function as one unit. I cannot hear any other sound at all except for the bedding rustling as it Is functioning. At the time that I purchased this, it was $300 less than when I started looking at it. If you’re even remotely thinking about it pull the trigger now you won’t be sorry.

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Oct 6, 2024
Reviewer name: Shelly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

great idea, not so great to use

I really wanted this to be a solution, however when you put it back to flat the foot area takes a long time to go back to flat...kind of weird. Also there is a light on under the bed all the time, haven't figured out yet if I can turn it off without unplugging the unit. The light on all the time lights up the room and makes it difficult to fall asleep.

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Aug 30, 2019
Reviewer name: manfredsmom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zero Gravity setting rocks my world!

I debated long and hard before ordering this adjustable base as I did not want to buy a new queen mattress for it. No worries! The old school Serta coil mattress works fine with it. I also really like my headboard and didn't want to lose it. Again no worries. The headboard buts up to the base fine and has not shifted at all. I am certain it can be attached. I like the ease of use of the remote, the massage feature, and especially the zero gravity setting. We sleep with both feet and head elevated as my husband has gerd and snores (but no apnea) and I recently had a total knee replacement. W e are both sleeping much better. Since my German Shepherds do not like the massage feature as the sound bothers them, I can catch a few extras zees in the morning by turning on the massage. The only down side I see is that both sleepers have to be happy with the same setting IF you have a queen size. The king probably has duel controls that allow two different settings, but we did not want a split mattress situation. I have already recommended this bed to my sister and others as it does just what it says it will do and setup was an absolute breeze.

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Apr 28, 2023
Reviewer name: Samantha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Adjustable bes

I recently purchased the adjustable bed for my elderly mom and she absolutely loves it. She feels well rested in the morning and wakes up with no body aches. She loves the fact that she can adjust the settings to her liking. In her old bed she used to use five different pillows to help her sleep at night and with her new bed and Members Mark mattress she only uses one pillow. I would highly recommend the bed. I also purchased the extended warranty to ensure the bed motor is covered for several years.

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Jul 28, 2021
Reviewer name: S Bunting
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Legs Don't Fit

Received the queen adjustable bed that is supposed to have adjustable legs, to customize the height of the mattress. The 6 legs are already screwed together so tightly we were unable to separate any of them to make the legs shorter, and only 3 of the legs would screw into the holes. Those 3 could be screwed into any of the 6 holes, the other 3 would not screw into any of the 6 holes. Very frustrating to not have this feature. Had to use 4 generic bed legs in order to set up the bed, and they are too short, making it difficult to rise up out of the bed. The other controls all work fine, but would really like a taller bed!!

Helpful?4RIWWS0NKVOO13612962667