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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 1-10 of 863 reviews
Jun 21, 2026
Reviewer name: Kirk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy setup

This was the easiest bed to set up, it comes folded in half. The only thing you need to assemble is the 6 legs that screw in easily. Quiet operation. I searched several bed frames, but this one had the the adjustable headrest as well as the other adjustments. Much cheaper than others without the adjustable headrest. It is a bit heavy and awkward to move, so you'll need 2 people to get where you need it.

Helpful?4RIWWS0NKVOO13612962667
Mar 4, 2026
Reviewer name: Jia
5 out of 5 stars
5 out of 5 stars review

Excellent and priced right.

Excellent for what it does. A few important pointers for potential buyers: 1. Not all mattresses will bend with the base. So get that sorted out before purchase the base. Our 14" hybrid simply would not work. 2. The mattress retaining bar is tied underneath the base just like all the other parts. Only they used black ties instead of redish orange ties used on all other accessories. As a result, we had to uproot everything and lift the base again in order to cut the ties to install the base. Not cool at all. Other than that, we are very happy with it.

Helpful?4RIWWS0NKVOO13612962667
May 9, 2026
Reviewer name: Paul
5 out of 5 stars
5 out of 5 stars review

First Class Bed made with quality construction

This is a quality product, and needs minor assembly, basically unfold it, and put the legs on. Two people can assemble it in less than 15 minutes, includes the removal from the shipping box etc. I've included a photo of the underside so you can see the quality.

Helpful?4RIWWS0NKVOO13612962667
Jun 1, 2026
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

Full Featured Adjustable Mattress Base

I purchased this king adjustable base along with the king Nectar 14" Prestige Hybrid mattress. This king adjustable base is one complet frame assembly. It is heavy and is shipped in a z-fold configuration. The box is the width of a mattress, so it does take some muscle to move around. I found that after getting the box opened, removing the plastic warap ant the accessories strapped to the frame, it was easier to remove. Assembly is tool-free. Depending on if you want free-standing or zero clearance will determine assembly time. I went with free-standing and screwed in the 6 legs at the full 12" height. There are also 2 securing plates you attach at the lower hinge fold to stabilize the base. The power supply plugs in to the connector under the base. This base has a blue LED light that glows, providing a soft glow that illuminates the bottom of the frame. It is not harsh, just a soft glow. A wireless remote is included along with 3 AAA batteries for power. An emergency battery power strip which uses 2 9V batteries (not included) to power the base during a power outage is included. I did download the iOS app to control the base with my phone. It works with a Bluetooth connection and I had no issues connecting or controlling the base. Just make sure to select the correct remote layout in the Settings to get the coomplete set of options. The base takes a mattress up to 14" which is what I purchased. I have had no issues with the mattress being raised/lowered from the top/bottom or both. The pillow tilt works well and I can feel the massage features with this mattress, so I did not lose any features with this matress. I am very satisfied with this king adjustable base.

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Dec 7, 2021
Reviewer name: bandbri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Seriously best purchase!!!

Could not be happier with this purchase. My entire family wants one of these adjustable beds now. We all decided a flat bed is boring and no one wants one anymore. Tested the snore button on my sweet husband several times and it works like magic. The massage button helps you relax and fall asleep. Has a timer on it so you can set it for 10 to 30 minutes. Zero gravity is so nice and it’s so nice to watch tv in bed and be so comfy. Love love love this base! Have had it two weeks now and never want to go back to a flat bed again. EVER. Buy it you’ll love it. Oh and the price!!! Wow!!! Shopped all over town and no one comes close to this price with all these options. Great quality. Very sturdy. Easy to set up. Only thing this one does not have that others have is the under bed lighting but I could care less about that. My dad, who is 89 tried it out and it was a huge help for him to help him get up since the back comes up so high. Made it easy to stand up. I’m sure if you are not feeling well withstand congested head being able to sleep with your head elevated will help you breathe easier as well. Win win bed. Buy it you won’t regret it.

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Jun 25, 2024
Reviewer name: Tara F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Investment

First - this is very heavy. If you are a smaller person you might need help. This comes in a single piece that is folded in half. It was shipped via Fedex, which is not what the website portrays it to be. It says that the shipping company will reach out to arrange delivery. this made me think that it would be delivered and set up. Nope! It was left on my front porch. I had to drag the 100+ pounds over the door and into the house. I almost gave up!! Once I finally got it in and out of the box - set up was a breeze. It literally folds open - the legs twist on (adjustable by adding on pieces) and then you plug it in. 30 minutes tops. Comes with a battery pack but no batteries for it - it takes 9v - in case the power goes out. This works incredibly well for me. The vibration helps soothe tired, restless legs. the zero gravity feature is so relaxing and great for reading or watching television in bed. The back literally sits up at a 90 degree angle - if you need to eat in bed on a tray - this frame will help facilitate that.

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Apr 17, 2026
Reviewer name: Cherri
4 out of 5 stars
4 out of 5 stars review

how to fix bed if it won't move

If remote stops working %26 bed won't move, its probably gotten into child lock mode. Per mfr cust service, to get it out of lock mode: hold the Flat button ___ Foot Up button at same time. And it fixes it.

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May 7, 2019
Reviewer name: bg59
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best Buy

I researched 7+ brands before purchasing this model. This base has the same features as name brands costing much more. When I was ready to purchase it was out of stock so I waited 4 weeks until it was available. Worth the wait in both comfort & cost. The massage feature is nice, just enough vibration to lull me to sleep. I like the adjustable legs, choose your best height. Back lite remote is easy to use and understand. I have had this about 3 weeks. I think I am falling asleep faster and resting better -- even my watch tracker reports are better. Can't go wrong with this purchase

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Apr 15, 2026
Reviewer name: BBQPITMASTER
2 out of 5 stars
2 out of 5 stars review

Yea, never again! ITS SO LOUD!

Ive had this for more than a year now and it gets loud and the screws get loose after a time. means you have to pull the mattress off and turn it on its side or upside down and try to figure out which screws is loose! every time i turn on the massage, it is so super loud and sounds so raggedy!

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Sep 3, 2026
Reviewer name: KaySo
1 out of 5 stars
1 out of 5 stars review

Dunno about the frame yet but packaging sucks.

Review is NOT for the bed frame itself but rather for the shipping and the packaging. I am perplexed that Sam’s sells the premier version a bit more expensive due to the extra options but allows it to be shipped as is in a box. The box came torn and damaged and it went all the way through the frame. Sucks to have to return and order another one but that’s just the remedy. This needs to be fixed. It’s NOT that Expensive to protect the item while shipping it.

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