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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
879 ratings870 reviews
  1. 5 stars75% (663)
  2. 4 stars16% (142)
  3. 3 stars3% (26)
  4. 2 stars1% (9)
  5. 1 star4% (39)

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Showing 691-700 of 870 reviews
Jan 17, 2022
Reviewer name: Mrs O
5 out of 5 stars
5 out of 5 stars review

Simple

[This review was collected as part of a promotion.] I bought this a little over a year ago and have not been disappointed at all. When I told my friends I was purchasing Samsung stove fridge and microwave they all frowned. I am totally pleased with all my appliances

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Aug 29, 2025
Reviewer name: Samsung Fan
5 out of 5 stars
5 out of 5 stars review

Futuristic look

[This review was collected as part of a promotion.] Great upgrade from our 17-year-old refrigerator to a sleek, larger, quieter model. The smooth handless design offers a futuristic look, and the inside ice maker is simple and better than the thru-the-door set-up. So far, we are enjoying the additional cubic inches and the digital temperature display.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Aug 4, 2021
Reviewer name: Richard Lee
5 out of 5 stars
5 out of 5 stars review

Nice Fridge for the price.

a very nice product at this price level. i like the minimalist styling. looks like more expensive refrigerators. quiet. i did experience a problem with a leak in the ice maker mechanism tubing. factory warranty service repaired it right away after ordering a part. fingerprint resistant stainless finish is very easy to maintain. i am happy with this purchase.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung Care

I'm happy to hear we were able to repair this for you, so you can go back to enjoying your refrigerator. ^Pat

Jun 27, 2022
Reviewer name: asd2525
4 out of 5 stars
4 out of 5 stars review

Great for what it is

[This review was collected as part of a promotion.] This fridge has been pretty great. There have been a few issues with stuff that is at the back of the fridge has been getting frozen. I do love the ice maker. It is nice to still have it without the dispenser that takes up so much space and the kids can't play with it. It is a great looking fridge and with my kitchen being smaller I am happy with the counter deep feature. It also looks great with my Samsung Dishwasher. Overall I am pretty happy with it. The delivery was kind of a joke. They didn't have all the setup stuff needed and it took 4 MONTHS from when I ordered it to actually get it. But am happy that I have it now.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jun 27, 2022
Reviewer name: SMJ9
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] It is huge biggest fridge I ever owned so far I've had no problems held eveything I had in my other fridge with plenty of room in it. 1 shelf can hold 24Buzzards Bay beers, case of White Claw p[lus 2 bottles of Bourbon.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jan 4, 2023
Reviewer name: HardOfHearing
5 out of 5 stars
5 out of 5 stars review

Larger and Easy Access

[This review was collected as part of a promotion.] Very clean look inside and out.This refrigerator has more space than other brands in the same footprint. Glass shelves and large shelves on the doors. 10 Cubic Feet of freezer space was important to us as this is our second unit which is in our laundry room. Keeps perfect temperatures. We did not connect the ice maker since we do not need one. Also the ice maker takes up very little space in the freezer and is on the door which leaves your shelf space for frozen foods. A very good buy.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Mar 25, 2024
Reviewer name: Hammburger
1 out of 5 stars
1 out of 5 stars review

Stay away

Has never worked right. Freezer doesn't keep items frozen consistently. Tech came out replaced the mother board and some other stuff. Seemed to work fine for a bit. Now its out of warranty and stuff doesn't stay frozen. App says there is nothing wrong with it...... frustrating.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from SEA Care

Hi there, The cold temperature of the fridge makes storing food a lot better. Let us help you with the refrigerator. Here is a link to help you with the freezer. Please watch the full video, follow the steps and click the hyperlinks for further assistance. Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146984227 to help our team pull up your information. Have a great day. ^Aloe

Jun 27, 2022
Reviewer name: Alohairl65
5 out of 5 stars
5 out of 5 stars review

Sleek and Industrial looking

[This review was collected as part of a promotion.] I am extremely happy with my new refrigerator. It is spacious and just what i needed and was looking for. Fit perfectly though my doorway and in the space where the old appliance was. I love the way the shelves and drawers are organized. I wish the refrigerator had a place for eggs and butter but there is plenty of space for everything else. the crisper seems to keep everything well hydrated and preserved. Extremely happy with my purchase.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jan 17, 2022
Reviewer name: Evie
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] Bought this fridge last year and I couldn't be happier! It so roomy and it's perfect for what we're looking for. I am very pleased with this purchase and would recommend. The design is also sleek in my opinion! :)

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Dec 21, 2024
Reviewer name: Not Happy
3 out of 5 stars
3 out of 5 stars review

Poor lasting appearance

I purchased this refrigerator last summer (2023). I cannot complain about the products ability to keep food preserved by doing what it was designed to do. But I CAN complain about the products quality of the stainless steel used for the face of the unit. It is just me and my wife in the house and we are both in our 70's. How much abuse can the refrigerator get from us? What I am getting at is the door faces, the flat stainless steel front panels, look like a hail storm has hit it. If it is bumped with anything hard it dents. I purchased the unit from a national big box store. To make a long story short it is the third refrigerator that was brought to my house. The first two were dented and I refused to accept them. This one was delivered and wrapped in clear shrink wrap on the surface. I did not see any dents on the surface while looking through the film on the metal so I accepted the unit. When I pilled the film off, which was after we had put all the items in the unit, there were many small dents in the metal. I went back to the store and told them and they offered to send me another one but by this time I didn't want to wait another 7 - 10 days for another one that could be in the same condition. Today I polished the stainless using a soft micro-fiber cloth and a spray stainless cleaner/polish. Any presser that I applied to get heavy dirt marks off scratched the finish. I have had other brands of refrigerators that were stainless and never had this kind of a problem. It seems that the thinkness of the metal is too thin to support normal everyday wear and tear. So to say the least, I am very unhappy with the product and I would NOT recommend it to anyone.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung Care

Greetings! It’s understandable to want a product that stands up to everyday use without showing wear so quickly. We are here to help. Stainless steel, including the ones used in Samsung refrigerators, is often considered durable and resistant to rust and corrosion. Still, it is not entirely impervious to damage. To reduce scratches and dents, it’s a good idea to avoid using abrasive cleaning tools, be mindful of the refrigerator’s surroundings, and treat it gently. Moving forward, I have shared a Samsung video below to help with the upkeep of your refrigerator. You may start the video at 02:04. How to clean your Samsung refrigerator: https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148003901 to help our team pull up your information. Leo