Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.5 out of 5 stars
stars
617 ratings608 reviews
  1. 5 stars73% (451)
  2. 4 stars16% (101)
  3. 3 stars4% (22)
  4. 2 stars1% (5)
  5. 1 star6% (38)

Member photos

  • +256 images
Sort by |
Showing 1-10 of 608 reviews
Jul 19, 2026
Anonymous
5 out of 5 stars review

Love my new Samsung Fridge!

I love this new fridge! Only drawback is I don't have a small cheese drawer & you can't adjust the shelves. Love the deep door shelves & the freezer has a drawer. Have only had it a few hours, but so far. In love!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jan 24, 2022
Ana
5 out of 5 stars review

Verified Purchase

Great refrigerator and great service.

We were looking for a refrigerator for our garage and this is the ideal refrigerator/freezer. It has a very nice and simple look (no handle which is exactly what we were looking for). It has plenty of room for our extra beverages and other groceries that do not fit in our kitchen refrigerator. The delivery service brought it inside our garage. The only issue is that I had to unpack the item and even though it was easy, it took some time and the help of my son to lift up the refrigerator.

Helpful?5NB2DDRG8XLS13612920941
Jul 11, 2026
Jo Mamma
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Love the capacity of this side by side fridge and the pull out drawer in the middle. Filter cartridge is easy to change. Shelves are easy to customize by folding or moving. One downside is that the fridge shelf is crazy impossible to remove for cleaning — had to watch multiple videos and still broke the clamps. But still rate as excellent overall and would recommend.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 9, 2026
Anonymous
5 out of 5 stars review

Impressive design & function!

Overall impressed with this fridge. Went with the side x side after 15 years with our Samsung french door. This fridge has so much space that our packed french door contents left extra shelves available. Accessibility was our top concern. So much got lost in the freezer trough of the old french door. Consistent temp, and the anesthetics look futuristic on this model. The finish wipes clean easily of any smudges that do happen. Cooling down after installation took no time. I just hope this one lasts us as long as our previous Samsung refrigerator.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 9, 2026
Refree
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great refrigerator I love it. It has a light controlled to were it starts out dim then it gradually gets brighter. It's does all that we need and more the freeze has soo much room. Everything is within reach even the top of the fridge. So far it is very sleek and has kept everything how we want it to cold to frozen.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 2, 2026
Lovingmylilminimes26
5 out of 5 stars review

Great features!

A fantastic appliance that brings accessibility features to your home. French door layout, it has great access with wide door swings giving you visibility to most of the food at one level of your fridge. Its easy to adjust shelves also makes arranging groceries at a desired height to meet individual needs easier. The bright and touch friendly screen, the icons clearly label the controls. If your eyesight issues hinder, use the touch sensitive display for easy access to changing temperatures and apps on it. You get super effective indoor LED lights too so its not difficult to see everything inside. It stands very tall but, it still works as it's been put together thoughtfully.

  • +1 image
Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 7, 2026
Fallenangelbny
4 out of 5 stars review

Such an upgrade!

[This review was collected as part of a promotion.] I'm used to using older style refrigerators, but I wanted something that fit my house's esthetic more. And this chrome finish does it! What I got was so much better! I feel like I can fit so much more in this fridge regardless of the fact its the same size as my previous one. Things are easier to get to regardless of where they're stored in the fridge, they stay cold no matter how packed it is. I honestly couldn't be happier. We'll see how it holds up!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 24, 2026
Nite
4 out of 5 stars review

One of a kind appliance

Good amount of space, no problems at all, I like how the fridge quickly keeps food nice and cold, and also keeps vegetables fresh in a short amount of time which is useful for meal prepping and storing food.i also love the fridge's outer design and its sleek modern look. I'd recommend buying this.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 14, 2026
Grammie1416
4 out of 5 stars review

Love the Fingerprint Resistance Finish

Love the fingerprint resistance finish and no handles. The freezer interior is more spacious than others since there is no in-door ice/water dispenser. I am not used to removing the ice container yet, so that is a concern. The water filter location in the bottom of the unit is easy to access. I do not think the quality is the same as the 15-year old appliance we replaced. However, I have noticed that is an industry-wide issue. Shelves in the doors can not be adjusted.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 22, 2026
Momma
3 out of 5 stars review

Not impressed!

Ice maker is terrible! It constantly frost and freezes up! When you push the ice dispenser a small amount of water co.es out first! If you spill anything on a shelf it seeps down under the glass shelf. The only way to clean it up is to completely remove shelves! Just not impressed at all! Especially considering how much I paid!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung Care

Hello Momma, Thanks for taking the time to share your detailed experience with us, and we’re sorry for the frustration this has caused. We know how important it is to have a refrigerator that runs consistently for everyday use, so we’ve put together a few helpful guides that cover ways to support better ice production, keep the water dispenser flowing smoothly, and maintain clean, well-kept shelves. Ice maker performance: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Water dispenser flow: https://www.samsung.com/us/support/troubleshoot/TSG10003791/ Shelf cleaning and care: https://www.samsung.com/us/support/answer/ANS10006824/ If you ever need additional support, you can always reach out to us and our team will be glad to assist. Samsung truly values your business. Pope Samsung Care