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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars361 ratings352 reviews
  1. 5 stars72% (260)
  2. 4 stars14% (50)
  3. 3 stars3% (11)
  4. 2 stars1% (3)
  5. 1 star10% (37)

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Showing 11-20 of 352 reviews
Apr 21, 2026
cjoyfull
5 out of 5 stars review

I love eveything about it!

[This review was collected as part of a promotion.] This refrigerator /freezer is amazing. Ive had it for 15 years now and never once have I had an issue with the ice dispenser. Every other brand I've ever had the crushed ice would always get clogged up and then eventually break. I have the computer built into it and its fabulpus I can watch tv, news, TV shows. Stream anything, display photos of loved ones and pets and listen to musuc while i cook. I refuse highly recommend Samsung Regridgerator / Freezer.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 2, 2026
1Trendymomma
5 out of 5 stars review

Wonderful Fridge!

[This review was collected as part of a promotion.] We bought this refrigerator for our garage. It's perfect for keeping everything that we don't keep in our house refrigerator. It keeps the perfect temperature for the freezer and the fridge with produce and beverages. Not only is it very nice looking but it doesn't show finger/hand prints. I highly recommend this refrigerator!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 8, 2026
Cool guy
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great refrigerator. Spacious layout with easily removable/adjustable shelves. Well lit and easy to use controls. It even has WiFi that allows you to adjust the settings remotely and receive notifications if something goes wrong or a door is left open

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 7, 2026
2hard2handel
5 out of 5 stars review

Great features. Very very energy efficiency great

[This review was collected as part of a promotion.] very easy to clean very energy efficient easy access to the drawers just an all-around good refrigerator love it we recommend it to anybody who's everything that we need preserves the food really well got a good capacity of Slither amount of food we got a good capacity for the amount of food we use and asthenics are great and Destiny are great

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 5, 2026
Etack
5 out of 5 stars review

Wonderful product

[This review was collected as part of a promotion.] This refrigerator exceeds expectations. Not only is it more spacious than I anticipated, but it is aesthetically pleasing. The entire unit has a sleek feel to it and is furthermore very easy to clean. Finally, it is very power efficient in preserving my food. My favorite part of it is how hygienic it feels to use compared to other fridges I've had.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 14, 2026
Anonymous
5 out of 5 stars review

Love Samsung

[This review was collected as part of a promotion.] Everything about this refrigerator is aesthetically pleasing and the efficiency is remarkable. I like that it preserves my food well as well as the overall capacity that it holds is sufficient. As well as it's easy to keep up with daily hygienic cleaning. Overall I'm super satisfied.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 11, 2025
ATX Mitch
3 out of 5 stars review

simple, no frills

I bought this fridge and has just been delivered. I had a Samsung 29cuft French Door fridge with the freezer on the bottom (both ice makers on it went out after a couple of years). The freezer on it was on the bottom and not user- friendly. I bought an LG 27cuft side by side door in door model, and it could fit more than the 29cuft and was more accessible. After the LG went out, I bought this one, and it is ok; less shelves, no adjustable shelves (ie only 1 height of their choosing), small, almost useless bins at the bottom. I did not purchase another LG due to the door in door model was almost double the price, and the shelves on the door in door model were removed. The ice maker on the LG went out after a couple of years. We will see how long the ice maker lasts on this one.

Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

ATX Mitch, thank you very much for your review of the refrigerator. Should you need support in the future, please don&#39;t hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).<br /> <br />Have a great day.<br /><br />^Camille

Apr 16, 2026
Shawn
5 out of 5 stars review

Excellent performance and thoughtful design

[This review was collected as part of a promotion.] I've been really impressed with this product overall. The capacity is more than sufficient for everyday use, making it easy to handle larger loads without feeling limited. It's designed in a way that maximizes space without being bulky. In terms of efficiency, it performs consistently well and gets the job done quickly without wasting time or resources. You can tell it's built with performance in mind. The ergonomics are a standout—everything feels intuitive and comfortable to use. Controls and handling are straightforward, which makes a noticeable difference in day-to-day use. The finish looks premium and well-crafted. It feels durable and blends in nicely with the rest of my setup, without looking cheap or out of place. As for preservation, it does a great job maintaining quality over time. Whether it's keeping things fresh or functioning reliably, it delivers exactly what you'd expect from a high-end product. Overall, I'd definitely recommend it—solid build, great performance, and very user-friendly.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Apr 11, 2026
KASA
1 out of 5 stars review

Rusting stainless steel refrigerator

After only 1.5 years, my Samsung refrigerator is rusting, yet they refuse warranty service by labeling this corrosion as "cosmetic damage". Other appliances in the same environment show no wear. I am seeking a solution for this, as I believe it is a manufacturing defect rather than normal wear, and I've already tried complaining to them and they are refusing the warranty - they advertise a 2 year warranty but find anything to refuse it

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

Hi KASA, Seeing an exterior finish detail on your Bespoke AI Side‑by‑Side refrigerator is something we definitely want to take a closer look at. To make sure everything related to your product details and warranty coverage is clearly reviewed, we recommend reaching out through the official Samsung Customer Care channels below, where an agent can walk through the available options with you: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152376656 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

Apr 4, 2026
Leti
5 out of 5 stars review

Tina if space

[This review was collected as part of a promotion.] Great product we were really looking for an icemaker that had an ice internal dispenser and this is a great selection for our family. We were also looking for something in the larger size and this has so much room!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941