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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
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4.4 out of 5 stars
stars
383 ratings374 reviews
  1. 5 stars73% (278)
  2. 4 stars15% (56)
  3. 3 stars3% (13)
  4. 2 stars1% (4)
  5. 1 star8% (32)

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Showing 291-300 of 374 reviews
Feb 8, 2025
Ka3kza
5 out of 5 stars review

Well designed features

[This review was collected as part of a promotion.] So far we are very pleased with our new refrigerator. The space for both the fridge and freezer are well thought out, and surprisingly I like the app!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jan 17, 2022
WoburnDave
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] This is the fridge that I've wanted for a long time. A 28 cu ft capacity in a full 2 door design. The only drawback is my kitchen size. My next project!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jan 4, 2025
Not Happy
1 out of 5 stars review

Garbage

I sent in a negative review on the refrigerator i bought last year. I didn't think that it would appear on the web site. I will not purchase another Samsung product.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148084884) to help our team pull up your information when you message us. Have a great day, -Ernest-

Dec 11, 2021
Rob1
3 out of 5 stars review

Great fridge ....one problem

i'm very happy with the fridge except for one thing. i found it impossible to completely remove the plastic door protection film. each side begins and ends under the door gasket and is stuck there. it does not look good.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from samsungcare

I'm sorry you are experiencing this concern with the refrigerator. If you need assistance in any way. Please feel free to contact us by suing the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143978649

Jun 27, 2022
Notanartist
4 out of 5 stars review

Great looking, so far working well.

[This review was collected as part of a promotion.] I think the best thing about the fridge is how it looks. If it still works well in 10 years, I would give it five stars. We will see.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Oct 15, 2023
Booboo
5 out of 5 stars review

Lots of room for everything

[This review was collected as part of a promotion.] We have only had the fridge for a couple of weeks but it works great. Keeps everything nice and cold.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Oct 2, 2023
Ronellen
5 out of 5 stars review

Samsung SS SbyS Ref.

[This review was collected as part of a promotion.] I bought this on Christmas of 2022. My whole family loves this fridge, it has plenty of space. Overall it’s an awesome fridge.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Nov 10, 2021
Liasos
5 out of 5 stars review

Great Buy

[This review was collected as part of a promotion.] I love the fact that the icemaker is on the inside of the fridge raider and that’s the front of the fridge is flat and easy to clean. It has plenty a room and I’m really glad I purchased this model

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from samsungcare

Thank you for choosing Samsung, we’re so thankful for outstanding customers like you. ^Pat

Nov 20, 2024
madcustomer
1 out of 5 stars review

don't waste money

Shelves in freezer are to small and will not stay in place keep falling out called Samsung and they said it was a cosmetic issue and will not warranty problem.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung Care

Greetings, We understand your disappointment with your broken refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147699425) to help our team pull up your information when you message us. Thank you. -Ricardo

Nov 3, 2022
Disappointed
1 out of 5 stars review

Disappointed

Bought refrigerator 13 months ago and control panel stopped working reported but no repairman in my area and over 1 yr warranty. Would gladly buy the part and have it installed myself but part isn’t available anywhere even dealer.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA Care

Greetings, We like to take the opportunity to help you on finding a Samsung part. I highly suggest checking the Samsung part website on this link: https://www.samsungparts.com/Default.aspx If you can't find desired parts or accessories, please try again with exact model number or model name from your product label or call us at 1-800-627-4368. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, please provide this reference number 1145110593. ^Rainly