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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
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4.4 out of 5 stars
stars
383 ratings374 reviews
  1. 5 stars73% (278)
  2. 4 stars15% (56)
  3. 3 stars3% (13)
  4. 2 stars1% (4)
  5. 1 star8% (32)

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Showing 301-310 of 374 reviews
Feb 22, 2024
Tara
2 out of 5 stars review

The door shelves break very easily!

This is a nice refrigerator but be prepared for the door shelf bins to be replaced as they seem to break extremely easily! Obviously ours broke outside of the warranty coverage and they are expensive to replace. Very frustrating.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA CARE

Good day, We understand your frustrations regarding the shelf bins. Allow us to extend our assistance, Tara. If you wish to purchase compatible shelf bins for the refrigerator, please contact our Samsung Parts Team at (800) 627-4368. Available from Mon - Fri 9:00 AM - 6:30 PM EST to have them check the availability and compatibility with the parts or accessories you wish to order. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146884333, to help our team pull up your information. Have a great day! ^Chrystel

Nov 22, 2021
BOBtheBUILDER
5 out of 5 stars review

Sainless Steel - Clean design

the perfect refrigerator for a large family, or someone who needs a generous storage for frozen food and refrigerated food. easy to use temp buttons and digital display. ice maker nice addition.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 13, 2021
DALKOMA
5 out of 5 stars review

Huge and Awesome

[This review was collected as part of a promotion.] Great refrigerator. It's HUGE and exactly what I wanted. Easy to set up. Easy to use. Easy to load up with food and find it later.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 24, 2025
Suzi
1 out of 5 stars review

Worked great for 3yrs

5 days after my extended warranty was up, it would not keep temp. Have problem solved everything Samsung tells you to do, but no luck. Emailed Samsung about compressor and no response. DON'T BUY SAMSUNG!!!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA Care

We understand the importance of a working refrigerator in your home, Suzi. Let's get this taken care of. If your fridge is experiencing temperature issues, please turn to page 49 of the user manual to view the symptoms, possible causes, and their solutions: https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149724517, to help our team locate your information when you message us. Have a great day. -John

Sep 17, 2021
Nesreen
5 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] Good refrigerator for an affordable price, the only thing that bother that it is not finger print resistant as advertised other wise it is a great one

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 12, 2023
Danny
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] It's been great for the features and price for the fridge. Not a single problem with it amd love the look of it. Great!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 27, 2022
Gino
5 out of 5 stars review

Very efficient

[This review was collected as part of a promotion.] The unit keeps its temperature, without restarting, for a considerable ling time compared to my previous refrigerator GE. Cools quickly. Interior set up , may need improvement

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Nov 20, 2024
madcustomer
1 out of 5 stars review

don't waste money

Shelves in freezer are to small and will not stay in place keep falling out called Samsung and they said it was a cosmetic issue and will not warranty problem.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung Care

Greetings, We understand your disappointment with your broken refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147699425) to help our team pull up your information when you message us. Thank you. -Ricardo

Jan 4, 2025
Not Happy
1 out of 5 stars review

Garbage

I sent in a negative review on the refrigerator i bought last year. I didn't think that it would appear on the web site. I will not purchase another Samsung product.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148084884) to help our team pull up your information when you message us. Have a great day, -Ernest-

Feb 8, 2025
Ka3kza
5 out of 5 stars review

Well designed features

[This review was collected as part of a promotion.] So far we are very pleased with our new refrigerator. The space for both the fridge and freezer are well thought out, and surprisingly I like the app!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941