Our prior LG front-loading washer was a reliable workhorse for over 10 years of family laundry, so when it came time to replace it, we looked again to LG. We found this washer at a good price & liked the features...and especially liked the larger capacity that can handle bedding, coats, etc. Being on septic, we need to conserve water, and this machine wins on that point too. This washer can be controlled through an app, but we just use the machine settings. We've washed everything from fragile delicate garments to a large down-filled parka, and all has come out clean. We're really happy with this washer and would recommend it to anybody who wants large capacity and flexible settings including steam. We plan on it lasting as long as its LG predecessor.

[This review was collected as part of a promotion.] Purchased this a few weeks ago, very happy with the overall features of the washer. Completion time is much faster than previous washer and much quieter. It also connects to my phone and lets me know when cycle is complete.

[This review was collected as part of a promotion.] I purchased this washer because of all the positive reviews. Very happy Lady here! Such a large tub for big heavy items. The only disappointment is the instructions. I’m manually figuring out my own preferences.

I purchased this a month ago. I have to admit at first I as ready to return it. I could not get the features to change the way I thought they would. It turns out I just needed a little lesson. When you select the desired wash you need to turn the knob a little to the left. This allows you to change the water temp, dirt level etc.to your exact needs. It’s a magic little step that turns this washer into YOUR washer. Love it!

[This review was collected as part of a promotion.] I love the smart features of this washer so much. My washer is in the basement so getting a notification that a load is done saves me so much time and also saves me money and energy as I'm not rewashing all the time! All my clothes, including cloth diapers, come out so clean!

I have had this machine for almost a year. Does a good job. However, there are two issues. One, for Normal wash the cycle time comes up as 29 minutes. LG documents state it should be 45-49 minutes. The total cycle time changes to 45 minutes if I adjust the cycle speed to highest. Service person stated that the 29 min. "is in the computer" and he can do nothing about it. Two, at the finish of the wash all the clothes are piled up in the rear half of the drum. Having that distribution during spin decreases the machine's ability to extract water. Again, service person stated that is the way the machine is designed.

I purchased this washer a month ago and I have been so happy with it. I love the Turbo Wash feature and the steam. After the spin cycle is finished it does not take long to dry the clothes especially with the companion dryer. So glad we spent a little more even though I resisted it at first. The capacity of the drum is awesome and I can do my laundry in less loads. I do not know yet how to use the Wi-Fi option but I will learn soon. My only complaint is I did not receive a manual with my washer but I did on my dryer. I will be contacting LG to obtain one as the store I purchased it from was not helpful.

[This review was collected as part of a promotion.] We had to return this lg washer (Serial # WM4000HBA) because it leaked around the seal of the door. It was replaced with a new lg washer (Serial #305TNHM00849) on 5-31-23. We love the new lg washer! I swear my clothes come out cleaner and fresher.

[This review was collected as part of a promotion.] We bought our new LG washer a month ago and love it. It’s easy to use and looks sharp too. It’s super quiet. It can handle large items like big blankets and comforters that our previous washer could not. Very happy.

[This review was collected as part of a promotion.] Way too early to review, but LG wants it - OK. It is very quiet. I like the online notification of when the load is done, because I can't hear any signal. I haven't tried many of the other cycles yet or the steam drying, so no comments yet.