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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 591-600 of 2,127 reviews
Feb 23, 2024
Reviewer name: JamesCivic
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good upgrade with added features

[This review was collected as part of a promotion.] Used to replace a very similar 15-year-old LG washer. My old LG washer needed to be replaced. The WM4000HBA was very similar in features and capacity. Have had it about 3 weeks and like it. It is quieter than the old model, and provides a lot more feedback as to what it is doing.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Oct 7, 2022
Reviewer name: LTC WWC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding Product with Full-Spectrum of Features

I purchased this new washer unit about a month ago, since my previous washer was old and showing signs of age-related wear and tear. Research collectively suggested this was among the highest rated products for the value. Unit runs very quiet (glad we have it connected to Wi-Fi), is rather easy to use, and has performed flawlessly across the spectrum of laundry needs. Extremely pleased; I expect decades of service.

Review from lg.com
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Nov 21, 2023
Reviewer name: Little miss Josephine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer

I really like my dryer, this was a splurge for me and I’m so glad I bought it. My clothes come out nice and dry and soft. I also like that I can change settings according to my needs.my dryer is on a pedestal so I do not have to bend over and to get my clothes out.

Review from lg.com
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Jun 24, 2022
Reviewer name: Gregorsmit
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Washer after 35 years

[This review was collected as part of a promotion.] I didn't want to buy a new washer but after 35 years my old one was terminally ill and I mercifully pulled its plug. After researching on Consumer Reports I decided on this model with guidance from my local Mom and Pop Brick and Mortar. I had no experience with a front loader and the latest technology. After figuring out how to put the detergent in the learning curve was easy and I'm so glad I picked this washer.

Review from lg.com
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Apr 21, 2021
Reviewer name: V1A2
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Frustrating service

[This review was collected as part of a promotion.] I bought this washer a month ago. The seal on it is leaking. I went through LG support and they contacted a service provider to repair it. The seal part is back ordered and no one knows when it will be available, rendering my brand new washer unusable for an undetermined amount of time. Very frustrating.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 19, 2021
Reviewer name: Youngtecguy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] I had this unit for a little bit over 2 months. It's great user friendly stays clean with no build up of soap or water . It took a few minutes to link up with WiFi to phone but I got it after a while . Overall excellent wash. I have the dryer too cause I got both at the same time . Will recommend to any one. Comeing from a long time L.g owner.

Review from lg.com
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Feb 7, 2024
Reviewer name: Hans79
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Think twice.

[This review was collected as part of a promotion.] Terrible experience with the delivery and install. Took four trips and three appointments to get it set up. Every install crew had new requirements. In the end I paid for the install myself and had 3 days of lost income because I had to take off at work. Customer support was a night mare because I had LG, delivery company and installers alll finger point at each other. So I ended up being given the run around with multiple 1800 numbers worth endless phone tree. Product is nice and well priced but it’s more of a liability than an asset to get this installed. Frustrating !

Review from lg.com
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reply from LG

Hello, Hans. Thank you for sharing your experience with us. We understand your concerns about the challenges you faced during the delivery and installation of your LG WM4000HWA washer. Your feedback is valuable, and we'd like to assist you further to ensure a smoother resolution. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to address your concerns and provide any necessary assistance. We apologize for any inconvenience caused and appreciate your patience. ^Sam

Apr 16, 2023
Reviewer name: Shalala
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Washer and Dryer ever !

We have had other brands and this does a great job. We are very satisfied and look forward to many years of use with this. It is an added feature that we have this "smart" washer and dryer paired with our LG TV's and are alerted when the wash is completed, while we are watching a program!

Review from lg.com
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reply from LG Social Media

Awesome! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA. Thanks again for your kind words and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Apr 18, 2022
Reviewer name: curley67
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] I read reviews and chose LQ for our next washer. The last one was a problem from the point the manufacturer warranty expired. The LQ washer has very good features, has a clean modern design and fit perfect within our laundry alcove. Best part is the connectivity with our smartphones so that we know when the wash is complete. It is quiet and you can hear it only barely as it cycles through the was. Our clothes come out clean and fresh and nearly dry after spin. THis is a highly recommended product and I am glad we made the choice.

Review from lg.com
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Dec 7, 2022
Reviewer name: TFil9
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Washer

[This review was collected as part of a promotion.] After putting it off for far too long, I finally gave in and bought a washer...and I'm so glad I did. The washer has all the features you could ask for, including a cool look. I love have the sensing features, to make sure I'm getting the best out of my washes.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707