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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,107 ratings2,107 reviews
  1. 5 stars78% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (88)

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Showing 451-460 of 2,107 reviews
Mar 29, 2021
Prema108
5 out of 5 stars review

Verified Purchase

High quality!

[This review was collected as part of a promotion.] Twelve years ago I bought my first LG washer/dryer set. The first and only repair the washer needed was a simple drain pump replacement after 12 years and the dryer never needed any service. I sold my house last year and the pair is still going strong. So I knew there was no other brand I would buy for my new house. The machine has been updated and modernized but its basically the same machine as my previous. I've done at least 25 loads in it in less than a month. With the old machine the 'normal' wash lasted 60 minutes. With this new model the 'turbo wash' function cannot be turned off for the 'normal' wash, so it only runs 30 minutes. I was skeptical that my clothes would be clean enough, but they really are.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Apr 28, 2022
Crazynana1551
5 out of 5 stars review

Verified Purchase

Amazing Washer

[This review was collected as part of a promotion.] I love this washer! Ive owned LG before but made the mistake of buying a different brand. I went back to LG! This washer is so quiet and does a great job of washing! It wrings water out so well that my 15 year old LG dryer still works great, drying everything in one cycle. So worth the money!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jul 26, 2021
Dwbish67
5 out of 5 stars review

Verified Purchase

Great Feature

[This review was collected as part of a promotion.] I purchase the set back two months ago. There has been a little learning curve as we have always had top loaders, but they work great. The only hang up is in our laundry room, it would have worked better for the washer to be on the left and dryer on right due to door swing issues. We can change the dryer door which helped some

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 8, 2021
Dave3411
5 out of 5 stars review

Verified Purchase

Excellent washing Machine

[This review was collected as part of a promotion.] We bought this machine and had it installed several weeks ago. The washer is extreme quite compared to our last washer. The large capacity is extraordinary. We can now wash bedding and mattress liner as one load. I get all my work clothes done in one load. The controls are intuitive. One of the great features I like is the clean out is accessible with out having to take the Washer apart.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 10, 2024
Dunbarton1027
5 out of 5 stars review

Verified Purchase

Clean clothes/minimal utility usage!

[This review was collected as part of a promotion.] Had the washer for two weeks. Uses a minimal amount of water and detergent but gets the cloths really clean! Much cleaner than the top loader it replaced. The controls are a bit intimidating and you really need to download the operators manual to get the most out of the machine. Overall well pleased with the purchase.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hi Dunbarton, we understand and appreciate you sharing your experience. It’s great to hear your LG 4.5 cu. ft. Ultra Large Capacity Front Load Washer WM4000HBA is delivering strong cleaning performance while using water and detergent efficiently. The advanced controls offer a lot of capability, and downloading the manual is a helpful way to get the most from the machine. We’re glad it’s been a solid upgrade from your previous washer. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 15, 2022
Sandy1A
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We have had this washer for 3 months and are very happy with it. It does a great job cleaning our clothes, bedding, etc. It has many settings so that we can select the best options for what is being washed and also save time and electricity.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
May 23, 2021
P Thompson
4 out of 5 stars review

Verified Purchase

Mostly like their looks

[This review was collected as part of a promotion.] This is my 1st front-load. Oh how I miss the worry-free ease of my old pair. With time I hope to appreciate the water savings and supposed improved cleaning ability of the LG. But right out of the gate I was plagued with small holes in t-shirts as a result of washing them with a zippered shirt. Delicate cycle, with zipper closed and garment inside out still yielded a pin hole here and there. Now I hand-wash a few zippered shirts to avoid this issue. So much for front-loads being gentler as compared to my old agitator style unit. I try to use the normal cycle whenever possible. The other cycles take twice as long. I’m not convinced using the bedding or towel cycle for instance yields better results. I was also excited to have the notifications on my phone when the washer/dryer were complete. That luxury was short lived. While my router is but a stones through from my laundry room, I’ve wasted countless hours trying to reconnect them to wi-fi. A quick Google search reveals I am a part of a large community of consumers with this same issue spanning over several years. When success was once again near, I find in the multitude of attempts to reestablish connectivity I’ve managed to create duplicate profiles. Now I cannot have access to my dryer until it is removed from the “other” profile. I’ve not a clue how to resolve this issue. I figured out that I did indeed use two different emails because email confirmations from LG are in my Inbox. Yet when I try to login to delete one of the profiles, LG website states neither user exists. More fun awaits if I want to continue to attempt to use this coveted yet elusive feature. Signed still staring at my iPhone while dressed in my t-shirt with a hole.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 25, 2021
WillyP713
5 out of 5 stars review

Verified Purchase

Easy to Use

[This review was collected as part of a promotion.] I’ve had it for two weeks now and it is very easy to use. Plug and play. It washes everything I need correctly with it’s different features. I also love the look and sounds and functionality of this washer. Over all a good appliance.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Aug 3, 2022
Mike 91
1 out of 5 stars review

Verified Purchase

Seal ripped

[This review was collected as part of a promotion.] I bought this back in November so less than a year and the seal has already ripped. I have been currently waiting three weeks for someone to come out and get this fixed and it’s still not resolved. I have always bought LG but very disappointed with them at this moment.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from Social Media

We sincerely apologize for the delays. After review of your case we see ALVIN REESE D.B.A. A'S ELECTRONICS accepted the repair.^Sandy

Sep 22, 2023
Raheem
3 out of 5 stars review

Verified Purchase

Features are out of this world...

[This review was collected as part of a promotion.] At first I had problems with dryer. The door would not lock. Rep. came out and fix it. Then the washer door would not lock. I sat down and read the book which help me to understand the process. If you buy read the book😊

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello, Reheem. Thank you for sharing your experience with your LG washer. Your feedback about the initial door lock issues with both the dryer and washer is important—especially since reading the manual helped clarify the process and get things working smoothly. For reference, you can explore LG washer and dryer user manuals and support resources here: https://www.lg.com/us/support/manuals-documents. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door locking and setup understanding issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James