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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,120 ratings2,120 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (93)
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Showing 441-450 of 2,120 reviews
Mar 31, 2023
Gypsy Girl
5 out of 5 stars review

Verified Purchase

Excellent Features An Great Capacity

When my old LG washer reached the point where repairing it was no longer an option, I purchased this Front Load LG Washer and the performance, quality and features exceeded my expectations. Doing laundry is so much easier and doing laundry with this washer is very exonomical.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Social Media

Awesome! We constantly strive to offer our customers the best products. Thank you for choosing LG, and thanks so much for taking the time to leave us a 5-star rating on the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HWA! If you have inquiries or need assistance, please know that you can reach us at our customer service line at (800) 243-0000, or you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. We always have your back! ^Danee

Apr 4, 2021
MacD57
4 out of 5 stars review

Verified Purchase

Very Versatile

[This review was collected as part of a promotion.] I bought this washer with the matching dryer. The versatility is very fascinating with cycles for just about every imaginable situation. My only complaint is that communication with the app is not always reliable. It does not always alert me when a cycle is done. One little bit of advice on placement - the washer door opens to the left, the dryer door to the right (but can be switched). If possible, place the dryer to the right of the washer for easy transfer of your load.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Apr 21, 2022
Mike7490
5 out of 5 stars review

Verified Purchase

Nice washer!

[This review was collected as part of a promotion.] Very nice machine...great capacity and features. Plenty of options to customize the load to what you need, or just let it do it for you! If you use the app you can get alert for when it finishes...almost a must a the signal sound is extremely weak and you won't hear it if you not already in front of it.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jul 5, 2021
medicalcat
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] I love the machine and the features! I hooked up the notifications to my phone and it is wonderful. The only problem I had was they were unable to hook up the machine because my valves were bad and I have to replace them. Other than that it's great. I haven't had them to long, but so far so good

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jun 14, 2021
Iowa house spouse
5 out of 5 stars review

Verified Purchase

Third washer

[This review was collected as part of a promotion.] This LG 4000 is my third washer in 9 months. I had 2 new Whirlpools that stopped working 3 months each time. UGH!! Bought this one May 25....and it works and is QUIET. Love the turbo wash cycle. It cleans your clothes in 40 minutes. Bought the pedestal as well. If you need a washer, then buy LG.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 14, 2024
tnh93
1 out of 5 stars review

Verified Purchase

Motor had to be replaced 3 years after purchase

Washer was purchased in December 2020. A sensor that is attached to the motor went out about 3 years later. I was glad that the motor was still under warranty, but if it goes out again in another 3 years, it will not be under warranty and I'll have to pay for a new motor. I expect appliances to last more than 3 years. We'll see how things go with the new motor.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hey there. We're so glad to hear we were able to get your LG washer repaired. We want you to know even after your warranty. Furthermore, we're always here to help you throughout the lifetime of your washer. For more questions, private message us on social media @LGUSSupport. We are always here to help you in any possible way. ^David

Jun 28, 2021
DebRun
5 out of 5 stars review

Verified Purchase

Exceeded expectations

[This review was collected as part of a promotion.] I had a great HE washer purchased 8 years ago. I was moving to a new home and decided to get a new machine. I am amazed by the efficiency of this washing machine. It is much faster and appears to me to be overall a much better washer than the one I loved from 8 years ago. I recommend 100%. I have not had time to use all the freatures yet, but I don't anticipate issues.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 11, 2022
Fredbdone
3 out of 5 stars review

Verified Purchase

Great large size washer

[This review was collected as part of a promotion.] While the load capacity is greater than its replacement, it still fits in the same area. Great cleaning ablity with use of less soap, bleach and softener. I purchased this washer as it was the best available of the stock on hand at my dealer. Only problem is the operation of the machine requires some one who is extremely versed in operating a computer. It should be pointed out that I am 81 and my Grandson would love the operational aspect of this machine only problem he is 2300 miles away and can not give any assistance.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from Social Media

Thanks for reaching out to provide your feedback. We would be happy to look further into this and assist you. If you would like additional assistance, you may reach our customer service team at (800)243-0000, or you can send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Mar 10, 2024
Dunbarton1027
5 out of 5 stars review

Verified Purchase

Clean clothes/minimal utility usage!

[This review was collected as part of a promotion.] Had the washer for two weeks. Uses a minimal amount of water and detergent but gets the cloths really clean! Much cleaner than the top loader it replaced. The controls are a bit intimidating and you really need to download the operators manual to get the most out of the machine. Overall well pleased with the purchase.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hi Dunbarton, we understand and appreciate you sharing your experience. It’s great to hear your LG 4.5 cu. ft. Ultra Large Capacity Front Load Washer WM4000HBA is delivering strong cleaning performance while using water and detergent efficiently. The advanced controls offer a lot of capability, and downloading the manual is a helpful way to get the most from the machine. We’re glad it’s been a solid upgrade from your previous washer. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 23, 2022
Ryecore
4 out of 5 stars review

Verified Purchase

Great machines

[This review was collected as part of a promotion.] So far we’ve had these a month and they’re great. The washing machine has more features than we could possibly use. We mostly use the speed wash and it’s comes in at 15 min and the spin cycle is very quiet. The only noise you hear is in the beginning when the jets are spraying. Those were louder than expected but not loud enough to be annoying. The troubleshooting feature with the app is amazing. We bought these after having Whirlpool Duets for 8 years and couldn’t get away from them fast enough. Both machines are very quiet and look great which was a factor to us since our laundry room is in the house.

Review from lg.com
Helpful?28QH9LWQUBA813610864707