Purchased the machine about two years ago. Had no problems until about 2 months ago when the machine dispensed all the water on my hard wood floors during a drain cycle. I have not been able to find the purchase receipt so I have been taking my clothes to the laundrymat until I am able to afford to get it fixed. I ran the Tub Clean Cycle, but the leak did not occur during that process. Do you have a record of when I purchased this machine? What are your recommendations?

[This review was collected as part of a promotion.] My new L.G. Washer replaces my L.G. Model WM2487H*M that gave me a great 20 years. My grandsons are in college and they used to spin the dial to hear it ring. I like the new one because of the Wifi connection. Thanks Pictures of my new and old LG

The washer works well, but a big negative is that “normal” and “heavy” settings, the two I would use most, are only in Turbo mode and this can’t be turned off. I contacted LG and they verified this, and said it seems odd that it was designed that way. My solution was to download one of the programmed washes and use that. I wish the programmed cycles were customized though, as the one I chose (Econowash) uses cold water and I wish I could change the program to warm. Yes I can change it once I select that mode, but that defeats the ease of the downloaded cycle. I do like how the washer senses the size of the load and adjusts accordingly. Also wish there was a waterproof cycle for raincoats and things. Also wish goads door was not so dark, can’t see in it as it washes to check on suds level to make sure I’m not using too much or too little detergent.

[This review was collected as part of a promotion.] It’s a good dryer with nice features. Installation of vent through the floor could be made easier if a template were provided to position where the hole should be cut through the floor to line up with machine through the floor vent kit. There should be a way to clean the lint piping internal to the dryer from the front. Just cleaning the lint screen isn’t enough over time. One should not have to pull the dryer away from the wall to clean the internal vent piping.

[This review was collected as part of a promotion.] This machine replaced a 13 year old LG TROMM washer that was horribly loud and shook the house during its spin cycle. This machine does not make a lot of noise, even during spin cycles, large load or small. Haven't had it long but I am so far pleased with the machine's performance. The Wifi stuff is a bit flakey, but that's not required to use the machine.

[This review was collected as part of a promotion.] High quality machine. I love how well it removes water during the final spin. Makes the dryer much more efficient since the clothes have less moisture to begin with. Handles our cloth diapers with ease compared to our last top-loader. Highly recommend!

[This review was collected as part of a promotion.] My wife and I have been loyal LG customers for years, and when the GE washer in our new home (inherited from previous owner) broke, we of course went with a new set from LG. All is well so far, with one small exception: the "Turbo Wash" feature, once selected, can never be de-selected. This is a known problem and has been posted in various forums with no fix. It's not a deal breaker, just a weird design choice from LG.

[This review was collected as part of a promotion.] Very nice machine...great capacity and features. Plenty of options to customize the load to what you need, or just let it do it for you! If you use the app you can get alert for when it finishes...almost a must a the signal sound is extremely weak and you won't hear it if you not already in front of it.

I have had this washing machine for about 5 weeks and can honestly say I now enjoy doing laundry. The drum is huge, the machine is quiet and I actually think my whites are whier and my colors brighter! I might even be able to convince my husband to do laundry! I highly recommend this magnificent machine to anyone of any age!

[This review was collected as part of a promotion.] I haven’t had my washer very long, but so far it is great. I love the download capability (i.e. New Clothes setting, etc). All of the technology very convenient with phone alerts etc. washes great & seems very efficient. Love the color as well.