[This review was collected as part of a promotion.] For the first time we decided to change an old and almost broken one to the new washer. We bought this product that we thought it was great, exciting and dependable. It is easy understand and follow the features and instructions. We are optimistic of this washer for the best of our need.

[This review was collected as part of a promotion.] When I first received the product it took some time to get used to. I built a stand to get up more to my height then figuring out the controls took me some time as I was provided no guidance by the purchaser. Once I got familiar I love the washer it does a great job, uses less soap and softener andcompletes the wash cycle in a short peroid of time.

[This review was collected as part of a promotion.] I researched numerous manufacturers and LG was by far the winner against all competitors; it wasn’t even close. The design, the quality and the performance is second to none. In terms of value and aesthetics, there is no competition.

Our prior LG front-loading washer was a reliable workhorse for over 10 years of family laundry, so when it came time to replace it, we looked again to LG. We found this washer at a good price & liked the features...and especially liked the larger capacity that can handle bedding, coats, etc. Being on septic, we need to conserve water, and this machine wins on that point too. This washer can be controlled through an app, but we just use the machine settings. We've washed everything from fragile delicate garments to a large down-filled parka, and all has come out clean. We're really happy with this washer and would recommend it to anybody who wants large capacity and flexible settings including steam. We plan on it lasting as long as its LG predecessor.

[This review was collected as part of a promotion.] I've had quite a few Washer before and this one by far outperforms them all. From the many features and settings to the ability to connect through the LG ThinQ app, this is an awesome device with many creative features. Washes quite well and is very energy efficient.

[This review was collected as part of a promotion.] Now that we have had this machine for several months, we have not had any issues. We had a top loader for 30 years; but the LG unit uses much less water and adapts to the the loads for better performance. Having the steam clean and variable delicate features is a bonus if you want to sanitize.

[This review was collected as part of a promotion.] Having only had the experience of washing/drying clothes with one brand of washer and dryer in 45 years, this has been an eye opener! I knew there would be a learning curve with a new brand, but it didn't take long to become familiar with all the options. First thing I noticed...my clothes appear cleaner! That's a plus!! The washing time was a bit longer than I was used to, but it wasn't substantial. This washer is definitely louder than my other machine, but again not a deal breaker. Was hesitant about purchasing another front loader, but after discussing the pros/cons of this LG washer, I was sold on trying another one again and doing my due diligence to keep the washer door, drum, rubber gasket & detergent drawer dry after I've finished all my wash for the day. I'm really enjoying my new washer & dryer and would recommend them.

[This review was collected as part of a promotion.] Purchased the new LG machine to replace top loader that was damaging our clothes. We could not be more happy with the manufacturing quality of this machine. I was an aircraft mechanic before retirement and confirm the build quality as ready for flight!!

[This review was collected as part of a promotion.] I purchased this washer because of all the positive reviews. Very happy Lady here! Such a large tub for big heavy items. The only disappointment is the instructions. I’m manually figuring out my own preferences.

I had to have the first one delivered be replaced with another machine since the original didn't take the product that was inserted into the tray. No sure why, I followed the directions and only filled maybe 1/2 or 3/4 to the max line. Got the new washer and all works just as I was using the other so it really was the machine, not the user. Removing one and a half star because on these new machines, you have to mix the fabric softer with warm water before adding it. Really? I have a small laundry area without a sink and so I have to go the kitchen each time to do a load of laundry to mix product with warm water. I ended up getting one of the nicer water bottles, filling just shy half way and then adding warm water to it. I shake the bottle and then add in the product. Seems like a needless task but talking to the LG rep, its the only way it won't clog up the machine. I use laundry detergent tabs so I can't speak to how that product works by adding liquid or power. As for the other half star I took off, that's because I still can't get the machine to connect to the app. Since that is a selling point and "feature", I'm annoyed by that as well. I will keep trying and maybe call an LG rep to see if they can help. Everything else in the house like smart plugs and whatnot are all connected and programed so I don't believe its a fail by me.