[This review was collected as part of a promotion.] I needed a new washer & researched the top models. This one was rated as one of the best all around washers. I love that the time of the wash cycles are cut in half (35 minutes vs 105 minutes on old front loader) and still get the laundry nice & clean. Mostly I use the cycles on the washer but like to add extra rinse for all my loads. So far, I'm very happy with my new washer and it's so much quieter than my old one.

[This review was collected as part of a promotion.] So I admit to some roll of the eyes at a washer having wifi, but when I got my first alert that the load I put in and forgot about was now done, the light bulbs went off. A very cool feature for the busy and forgetful and a way to avoid redo’s and/or “the Stink”. It is also a nice surprise how quiet the unit is. Lastly, another delight was the dryness of the clothes following the spin cycle. After over a month, no cons to share about the unit. The only irritation was how ridiculously challenging and far too time-consuming the wifi set up was to execute.

[This review was collected as part of a promotion.] It is quiet and efficient, and a HUGE improvement over our 10 year old Samsung.... not a surprise. I took away 1 star because the control pad is a bit clunky to use, otherwise this is a really nice machine with a large capacity.

Great features, great power. TurboWash 360° Technology helps cleaning all clothes in less time. Tempered Glass Door helps avoid scratches and cracks , we had in diff brand. Built-In Intelligence (AI) new world. NO NEED TO WORRY about for long now. We purchased this in Feb for new home, this unit is really silent and good in execution. we love it. we already recommended to our friends and one of them already bought by changing their mind from different brand to this one.

[This review was collected as part of a promotion.] This washer replaces a 12 year old front loader. It is quiet, has a large capacity and its operation is reasonably intuitive. Setting up the web-based features has been daunting -- we haven't succeeded yet. The real world user manual provided with the washer is quite summary. You get a little more detail going to the online version, but fuller descriptions of the various cycles and more detail generally would be nice.

[This review was collected as part of a promotion.] I bought this washer about a month ago and like it very much. It is quiet and does a good job on all kinds of clothes. As with the matching dryer, though, the directions in the manual could be more detailed.

[This review was collected as part of a promotion.] 1. Take out the shipping bolts. We didn’t and the test load got pretty scary there for a second. Read the setup instructions; found out we were the dummies. 2. Lots and lots of setting to explore. I’m looking forward to getting to know it and test out the settings like bedding.

[This review was collected as part of a promotion.] The washer is performing as well as CR said it would which was exceptional. We are very pleased. The only thing we were concerned about was service as we live outside of Durango and there are no dedicated LG service locations anywhere near. We did buy an ESC. I hope this washer lasts as long as our previous washer, 16 yrs.

[This review was collected as part of a promotion.] We bought this unit to replace a similar washer from LG. They are great working machines with plenty of volume and do a great job/ easy on the clothes. It would get 5 stars but our six year old previous washer stopped working for a wiring problem that was too expensive to fix. But we clearly like the units as we bought another one!

[This review was collected as part of a promotion.] The washer is reasonably quiet and has minimal vibration on the spin cycle. Have only used the Normal cycle so far--the clothes washed well and the spin cycle removed excess water that shortened the dryer time. The manual that came with the washer has since been replaced with an updated May 2021 manual but LG customer support will only provide a paper copy for a fee. While the updated manual is available online in PDF format, it is inconvenient to access a computer while in the middle of doing the laundry. The outdated manual that came with the washer has minimal information on each of the wash cycles and how to operate the washer after installation. Expect to print out sections of the online manual.