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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,120 ratings2,120 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (93)
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Showing 231-240 of 2,120 reviews
Apr 18, 2023
J Greg
5 out of 5 stars review

Verified Purchase

It just works well in all respects!

[This review was collected as part of a promotion.] We bought this recently from a major appliance dealer. Upon delivery and installation, everything seemed fine until my wife came home to use it - it would not balance, and the front seal was twisted out of shape. This necessitated a repair call from an LG certified repairman in our area. He discovered a simple issue with an interior spring being disconnected somehow. After the repair was made, washer is working perfectly through all cycles. It's a workhorse!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from VXI Austin

Hey Greg! We appreciate your time for this review. We're very happy to hear that the issue was taken care of by one of our LG certified technicians and if you ever need assistance from us, feel free to reach out by sending us a private message on Facebook or Twitter at @LGUSSupport, or reaching out to our customer service line at (800) 243-0000. ^Anthony

Oct 10, 2022
Aaronincolorado
5 out of 5 stars review

Verified Purchase

Great Washer with lots of features

I have used this washer for 8 cycles and so far I love it. Connecting the app to wifi is easy (follow the instructions) and the app features are great. I like the notifications when the washer has completed its cycle and the monthly emails about how the washer is performing. I really hope the washer lasts 10+ years but only time will tell.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
May 18, 2022
Zoso67
4 out of 5 stars review

Verified Purchase

Great washing machine!

[This review was collected as part of a promotion.] I bought this to replace my 15yr old washer. This washer is amazing and performs so much better than my previous washer. The direct drive is great and the turbo wash is a must have. I do wish there was a way to increase the volume of the notifications. Other than that it’s a great washer!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Aug 23, 2021
GDRoe
5 out of 5 stars review

Verified Purchase

Quiet and impressive

[This review was collected as part of a promotion.] Bought this washer to replace a seven year old washer with a bad bearing. Have done several loads of laundry and this washer is extremely quiet. Clothes come out very clean. WiFi connectivity is not necessary, but it convenient as it notifies us when the load is complete. Very happy with this purchase.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jun 28, 2021
Petey 64
5 out of 5 stars review

Verified Purchase

Wonderful Washer

[This review was collected as part of a promotion.] I bought this washer on June 2nd, connected it to my wifi, (glad I did!) After using it twice, I received an alert that my water lines were connected backwards, I hooked them up exactly as they were on my previous washer, had no idea I was running cold into hot, and hot into cold, plus the fact that they were that way on my old washer for several years. Thankyou! LG the wifi technology and the washer self diagnosing an issue is incredible. Thanks again!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jul 6, 2023
jasonfromlouisville
5 out of 5 stars review

Verified Purchase

Happy with it so far

We recently moved to a new house and bought this as an upgrade from our old set. We had the older model of this same line and loved them so we just bought the new version. Very easy to use, does a great job with cleaning, plenty of features without being too much. Definitely recommend.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 29, 2023
Great start
5 out of 5 stars review

Verified Purchase

It does what a first rate washer ought to do

Several loads into our new LG washing maching we could't be happier. It is simple to use and is also very sufisticated. The closes come out clean, smelling fresh and ready for the dryer. It's a nice experience to has a product that does what LG said it would do.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Social Media

Hi! Thanks for the praise for your 4.5 cu. ft. Ultra Large Capacity Smart Front Load washer! We love hearing from customer's who couldn't be happier with their LG appliances! Enjoy all of the features washer model WM4000HWA has to offer, including TurboWash which uses 5 powerful jets sprays for a complete clean in under 30 minutes. Should you need assistance, you can contact us via chat support via the following link: https://www.lg.com/us/support/contact. Alternatively, our phone support line is (800) 243 - 0000 available from Mon. to Sun. 8AM – 9PM EST. ^Chris

Sep 14, 2023
Lynn Case
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] So far I have been disappointed in the machine. I unplug it after use. When I plug it in again it never seems to come up with the right cycle. There is no on/off button clearly marked. Written directions are worthless.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG SOCIAL MEDIA

We appreciate you taking the time to bring this matter to our attention. Your feedback helps us identify areas where we should improve. We apologize for any inconvenience you may have encountered, and we want to make things right. To better assist you and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport, and we'll work towards resolving your concern promptly. -Francine

Jul 26, 2021
elbailey19
3 out of 5 stars review

Verified Purchase

Good Features

I bought the front loader washer in June, by July I have a leak, seen to be coming from the bottom. It is very bad most of the time. I am My floor is going to rot and the washer is going to fall thru the floor. Thr dryer is performing very goog.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 17, 2021
LorrieCA
5 out of 5 stars review

Verified Purchase

Best Washer I've Ever Owned!

[This review was collected as part of a promotion.] After being frustrated with my current washer's performance every time I did laundry, I searched product reviews and bought this LG washer a few months ago. It's been a complete life changer!!! I love the features, easy to use, amazing performance, how quietly it runs, handles all load sizes perfectly - the list just goes on! This washer hands down is the best washer I've ever owned! I actually enjoy doing laundry now! I've already recommeded this washer to several friends who are in the market for a new one.

Review from lg.com
Helpful?28QH9LWQUBA813610864707