I purchased it for a new home that we were building. I have never purchased this brand so it is new to me. It has a lot of features that I am still trying to figure out. The only thing is the WIFI I really don't think I would use. At least right now.

[This review was collected as part of a promotion.] I bought this washer 3 weeks ago. It has performed very well and is much quieter than my last machine. It spins the clothes so they are barely wet when they go in the dryer. I like that. My only complaint is that the hose from the washer that attaches to the drain is short, so the delivery and set up team had to reverse where my washer and dryer sit. This is a hassle when putting clothes in the dryer - the doors don't open in the right way to easily move clothes from washer to dryer. Also, pedestals were back ordered, so I couldn't get them.

[This review was collected as part of a promotion.] Compared to my old top load washer, this everything I have from bedding to delicates every single time. It’s crazy but I almost look forward to doing laundry now. Love it’s many features. It is super quiet and looks great too.

[This review was collected as part of a promotion.] We purchased this unit a little less than one month ago. So far, the experience is outstanding. The WM4000HBA uses less water and detergent than our previous model, always a plus. Our toddler produces some terrific stains on her clothes, and this LG unit conquers them all! We are still learning the various features of the model, but we can say without a doubt that this is a fantastic product that is well worth the purchase price!

I am in the process of installing the washer, but the drain hose is much shorter than in the LG product pictures. Be aware, you may need an extension hose. Also, if stacking a dryer on top...the electric cord for the dryer is very short and will only extend 2 feet beyond the bottom of the dryer. If your outlet is low on the wall it may not reach when stacked.

[This review was collected as part of a promotion.] We have used the washer quite a bit lately, and it does a really nice job on all types of clothes and various settings. So far, we have had no issues and are very pleased with our purchase. Also, the optional pedestal does a good job of raising the machine to a more comfortable height.

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for several seconds.

[This review was collected as part of a promotion.] This outstanding front-load washer was purchased as a replacement. Amazed at how fast the cycles are, and how clean the clothes feel when done. Hard to describe. Items are not heavy with water, nor are they wrinkled. Love the soft, clean feel. Everything needs less time in the drier. It performs great on everything from levis to lingerie. Great job LG!

[This review was collected as part of a promotion.] I love having the prewash and extra rinse option. I have three teen boys and a husband that gets their clothes really dirty either from working or playing.I didn't think my old washer was cleaning and I was right. It is also easy for the boys to use, making my washing less.