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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,121 ratings2,121 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (94)

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Showing 1,851-1,860 of 2,121 reviews
Oct 24, 2023
Bigfoot12
3 out of 5 stars review

Too restrictive programming

This washer seems to be high quality although we have only had it for a month. My 3 staar rating is with the tight programming of the user interface. The Owner's manual gives very little inf on how to operate the machine and the online manual isn't a whole lot better. My biggest complaint is the user is unalble to select/change things like Temperature, Soil level or Spin Speed for the selected wash cycle. As an example., some permanent press items may get quite dirty when doing things like yard work. Normal permanent press cycle does not get those clothes clean.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello. Thank you for sharing your experience with your LG Washer. It’s great to hear that you find the washer to be high quality so far, and we appreciate your detailed feedback about the user interface and cycle flexibility. Your note about limited control over settings like temperature, soil level, and spin speed—especially when dealing with heavily soiled permanent press items—is helpful and highlights how programming design can affect usability. For reference, you can explore LG washer support and cycle customization guidance here: https://www.lg.com/us/support/products/washers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle adjustment and user interface limitation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Apr 3, 2021
Don2238
5 out of 5 stars review

2nd set

[This review was collected as part of a promotion.] We loved our first set, just didn't want to move them out of the basement to our new build. So we basically bought what we had before just 2 years newer. Love everything about the washer and matching set

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 31, 2024
Sillik
4 out of 5 stars review

Poor Control Panel Design

[This review was collected as part of a promotion.] I love this washer. It has all the features I wanted. It is quiet and cleans well However, there is what I consider a major design flaw. The control panel labels do not light up. I am having to use a flashlight to read them.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 11, 2021
Boone68
1 out of 5 stars review

WiFi not working

[This review was collected as part of a promotion.] I purchased the washer 3 weeks ago. I am very satisfied with the performance of the washer to clean laundry but very disappointed that the WiFi feature does not work. After several phone calls to technical support and a service, the WiFi is still not operating.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Nov 3, 2024
Happy washer home
5 out of 5 stars review

Love our LG washer and dryer

[This review was collected as part of a promotion.] I bought this as we moved into a new home. We previously had owned a LG washer and dryer. Had it 8 years without a single issue. We sold our house and bought a similar washer and dryer in our new house. We love it. Easy to use, quiet, and cleans extremely well. Dryer works perfectly too!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello! We’re excited to hear how well your LG washer and dryer have treated you over the years. It’s wonderful knowing your previous LG unit ran strong for eight years without a hitch, and even better that your new LG set in your home is just as easy to use, quiet, and delivering the excellent cleaning and drying performance you were hoping for. It’s always great when a familiar upgrade feels just right! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 22, 2024
jg1963
4 out of 5 stars review

Dryer

I purchased it for a new home that we were building. I have never purchased this brand so it is new to me. It has a lot of features that I am still trying to figure out. The only thing is the WIFI I really don't think I would use. At least right now.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 19, 2021
Jeb68
5 out of 5 stars review

Best washer we have ever owned!

[This review was collected as part of a promotion.] We bought this washer a month ago. It cleans better than any front loader we have ever owned. It is relatively vibration free and offers advanced features like turbo and steam wash. You can also download custom wash programs for things like wool sweaters. It is controllable via Wi-Fi as well.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 27, 2021
Louie777
5 out of 5 stars review

Great washer!

[This review was collected as part of a promotion.] I've had the washer for about a month and I absolutely love it. All features are very easy to use. It's also very quiet and has never had an unbalanced load. So happy I purchased this LG washer and dryer.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Dec 2, 2020
Dumbo0406
5 out of 5 stars review

Works beautifully and looks great

[This review was collected as part of a promotion.] So happy we purchased these LG washer and dryer. They work so well and look so sleek and modern in my home. The features they come with are fantastic and very easy to use. These won't be my last purchase of LG products.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 21, 2024
Acorsoi804
5 out of 5 stars review

Great front load and great service

[This review was collected as part of a promotion.] This is my first LG major appliance, purchased online, had it in 2 days as promised. The washer is very quiet compared to my 10 year old Samsung washer that I replaced. It’s also more efficient too. Was very impressed with the delivery/ install team that came to my house, they came on time and couldn’t be more friendly and professional. They took out my old washer and carefully installed my new washer checking that there were no leaks..very impressed..!! Overall a very pleasant experience.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi, there. Thanks for taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HWA) model delivered on all fronts. The quiet operation and improved efficiency are standout qualities of this model, and it’s nice to hear that the delivery team provided such professional, careful service while removing your old unit and installing the new one. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wm4000hwa-front-load-washer. If you ever want help exploring specific wash options or getting even more out of your washer’s features, feel free to email lgdigitalcare@lg.sprinklrsupport.com. We're always here for you! #LifesGood ❤️ ‑LG Digital Care Team ^Juvy