I did extensive research before purchasing and went with this model because of the great reviews. That was a mistake. I have had the washer for less than a month. The clothes are soaking wet at the end of the cycle. I have to run a separate spin cycle after every load and they are still too wet to put in the dryer. Often times there is standing water in the bottom of of tub. The unit was professionally installed less than a month ago so I do not believe it is an issue with the drain hose. I have followed all of the trouble shooting steps and the issue persists. I do like the app and some of the features, but I regret not sticking with the brand I used to own.

[This review was collected as part of a promotion.] Bought my new washer about 2 weeks ago and all is well so far. So much faster than my old washer which was also LG and served us well for many years. So hopefully same great experience with this one!

[This review was collected as part of a promotion.] This is my first LG major appliance, purchased online, had it in 2 days as promised. The washer is very quiet compared to my 10 year old Samsung washer that I replaced. It’s also more efficient too. Was very impressed with the delivery/ install team that came to my house, they came on time and couldn’t be more friendly and professional. They took out my old washer and carefully installed my new washer checking that there were no leaks..very impressed..!! Overall a very pleasant experience.

I couldn't be happier, finally a washer that cleans clothing well! I like the app as well that reminds me when cycles are done since I have the tendency to forgot when I start a load. Only minus is I wish I had more paper information about wash cycles, need the app to get more details.

[This review was collected as part of a promotion.] Compared to my old top load washer, this everything I have from bedding to delicates every single time. It’s crazy but I almost look forward to doing laundry now. Love it’s many features. It is super quiet and looks great too.

[This review was collected as part of a promotion.] I've just completed 30 washes, and the reason I know that is the app reminded me that it was time to run a tub clean cycle. After some initial issues getting my washer connected to the WiFi, I was able to connect and that part works great. As far as the washer, I love it. There are a lot of different settings and options. I think I use less detergent and my clothes are cleaner. I also think the regular spin cycle cuts down on my drying time. I switched from a top loading machine to this model and I'm glad I did. There's a little extra maintenance to this machine (wiping it down after I'm finished with laundry). I really like this machine and I really enjoy the app feature. So far, no mildew smells and my clothes come out clean and fresh.

[This review was collected as part of a promotion.] A replacement for our overworked 10 year old that needed costly repairs. Cyclea cycles shorter run times, yea! It does have an industrial sounding motor which is a bit concerning, so we're monitoring that. Otherwise happy with our replacement.

[This review was collected as part of a promotion.] Used for a month so far, it's still pretty efficient. I like how it connects with the app to notify me when a load is done. I like the different wash options and the built-in intelligence to make sure the load is washed thoroughly.

I usually have a lot of confidence in LG products. Have LG products in one of our properties and all have been reliable and lasted a long time. I received this washer yesterday. The tub smelled strongly of chemicals. Had to do about 5 loads before the chemical smell dissipated. Seems to get the clothes really clean though and gets out stains. The washer is no quiet at all. Really disappointed about that. Noisier than our old one.

[This review was collected as part of a promotion.] The washer was replacement for an older TROMM LG. It fits on the old pedistal which has the screw+adhesive side plates, but a new set of side plates and screws is required. The current pedistal design has screw attachements that do not require the side plates. One potential improvement: It would be helpful to have a volume adjustment on the tone which signals the end of the cycle. The wireless notification is only useful if the phone is not on silent..., which ours is much of the time.