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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,121 ratings2,121 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (94)

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Showing 1,821-1,830 of 2,121 reviews
Mar 20, 2021
seasoned user
5 out of 5 stars review

awesome washer

I replaced my 18 year old Kenmore with this and I am super happy! The Kenmore took forever to wash, this unit has cut my wash time in half. Its quiet and so far has been doing a good job washing. I also like the cycle selection and wash temps. I am only have one problem...connecting the wifi feature.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 2, 2025
UnhappyAndDisgusted
1 out of 5 stars review

If you care about your health, don't buy this

Do not buy this washer. Numerous people have complained about a chemical smell like dry cleaning fluid. We have tried to run this washer several times since receiving this washer 3 days ago. We even tried a commercial washer cleaning tablet (afresh). The chemical smell has not dissipated. The chemical odor gives me a headache, which is a sign of neurotoxin exposure. LG wants me to run the washer several more times to get rid of the odor, but many customers who have owned this product complain that the odor does not go away even after a year of use. Save your health and buy another brand of washer. If you don't believe, me, read all the other negative reviews on this product chemical smell written by customers who have owned this product over a long period of time and who cannot get rid of the odor.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team - Diego

Hey there. We understand how important it is for your washer to provide a fresh and clean experience. Some new appliances may have residual manufacturing odors that typically dissipate with regular use. Running multiple empty cycles with hot water and a mild detergent or vinegar can help speed up this process. If the smell persists, we’d like to look into this further for you. Please reach out to us at @LGUSSupport on social media and we’d be happy to assist. ^ Diego

Jan 13, 2022
Rmil2408
2 out of 5 stars review

Replaced my 2.5 year old LG front loader with this

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 19, 2021
edheney
5 out of 5 stars review

First new machine

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Dec 25, 2020
tbug
5 out of 5 stars review

Love the extra wash modes!

[This review was collected as part of a promotion.] I appreciate having the allergiene mode - my daughter has allergies, including to dust, so this mode will be utilized a lot! It’s a great machine and the only decision was which LG model to pick! Have had LG front load washer for over ten years.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 24, 2023
Bigfoot12
3 out of 5 stars review

Too restrictive programming

This washer seems to be high quality although we have only had it for a month. My 3 staar rating is with the tight programming of the user interface. The Owner's manual gives very little inf on how to operate the machine and the online manual isn't a whole lot better. My biggest complaint is the user is unalble to select/change things like Temperature, Soil level or Spin Speed for the selected wash cycle. As an example., some permanent press items may get quite dirty when doing things like yard work. Normal permanent press cycle does not get those clothes clean.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello. Thank you for sharing your experience with your LG Washer. It’s great to hear that you find the washer to be high quality so far, and we appreciate your detailed feedback about the user interface and cycle flexibility. Your note about limited control over settings like temperature, soil level, and spin speed—especially when dealing with heavily soiled permanent press items—is helpful and highlights how programming design can affect usability. For reference, you can explore LG washer support and cycle customization guidance here: https://www.lg.com/us/support/products/washers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle adjustment and user interface limitation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Feb 5, 2021
Kiah
5 out of 5 stars review

Simple functionality and smart features!

[This review was collected as part of a promotion.] We have had this unit for about a month now, and are very happy with the results it produces! After much research, we went with the front loader for efficiency and environmental reasons. The LG unit is easy to use, and get clothes super clean with little fuss. So far, so good...thanks!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jun 16, 2024
chatloco
5 out of 5 stars review

Dream Machine

We've been using it for about a month and couldn't be happier. It's a world away from our ancient top loader. Very quiet, vibration free, so many features we haven't even tried them all out yet. Can't wait to see how much lower our water bill gets! Clothes come out very clean and hardly damp. The app is great and we're still surprise when my phone dings with a message from the washer! My only question: why did we wait so long to upgrade?

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 10, 2021
Djblack739
5 out of 5 stars review

So far - love it!

[This review was collected as part of a promotion.] Great features and works great. It’s also very intuitive to use! I just hope it lasts longer than our last washer! I am trusting the warranty and trying this LG brand based on research, reviews and warranty! So far we LOVE it!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Sep 13, 2021
Xplzit
5 out of 5 stars review

My Clean Clothes X-Perience

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

Review from lg.com
Helpful?28QH9LWQUBA813610864707