This is my first LG Appliance and I have to say, I am very happy with this new Wash Machine! It simply is amazing, uses very little detergent and the clothes come out very clean and spotless! It is easy to use and even easier when using the App! LG provides very helpful tips on the different wash circles. An excellent product that I highly recommend!

The door lock feature is highly annoying. It stays locked far too long. And sometimes, even when you're putting in another load, once you re-close the door, it locks again. Tonight I forgot to put the pod in, did not hit start, just tried to reopen--nope, locked again. The idea that the "fix" for this is to unplug it is unacceptable. I'd have to be a contortionist to the reach the plug in our washer closet. Also the door STAYS locked long after the lock light is out, which if memory serves is in the owner's manual. Not sure why they would ever put out a washer that they know does that.

After about a month of usage, I really like this LG Washer. Like the different settings for different types of washing. Larger drum capacity than my old model and should be much more energy efficient even though my other one was a front load as well. Did not think the bottom shelving was worth the cost and instead used that money to get a 5 year warranty on it. Does a great job washing and getting the clothes pretty dry on high spins. Would buy this again.

[This review was collected as part of a promotion.] It doesn't work since they installed it, but even though I asked them to fix it, they still haven't been able to fix it by making an appointment and rescheduling it for another appointment when the appointment arrives.

I did not know washers could be this great. I'm impressed by the smart interface and the features of the washer. It is incredibly convenient to have the washer sense how big the load is and display a timer on the interface. No need to check the laundry room to see if your clothes are still washing! I'm also impressed by how dry the clothes are after the spin cycle completes. I definitely save money on electricity on less time spent drying clothes.

A great washer with updated features that I love! LG listens - I had the previous model and recently moved needing a new washer, I purchased this one and it is better than the other one - built in steam and a better front glass design. It was totally worth it!

[This review was collected as part of a promotion.] Worst machine ever. Have it for 15 months. A few months ago started getting errors. A few weeks ago could not get rid of OE error. Service came, replaced the part and 2 weeks later,here we are again.same errors. Had my drain and electricity checked and all ok. Machine is a lemon! No one to talk to at LG

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

[This review was collected as part of a promotion.] Used for a month so far, it's still pretty efficient. I like how it connects with the app to notify me when a load is done. I like the different wash options and the built-in intelligence to make sure the load is washed thoroughly.

[This review was collected as part of a promotion.] I bought this over a month ago and notice that on all settings with the exception of the Highest Spin level or the Sanitary wash cycle, my clothes retain more water than they did with my old LG front load washing machine. I had to replace my 2013 LG front load washer recently and I purchased the equivalent model LG front load washer and am noticing this less than satisfactory issue with water extraction.