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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,731-1,740 of 2,110 reviews
Aug 27, 2024
ALWAZEBIZI
1 out of 5 stars review

Overpriced junk

[This review was collected as part of a promotion.] Worst machine ever. Have it for 15 months. A few months ago started getting errors. A few weeks ago could not get rid of OE error. Service came, replaced the part and 2 weeks later,here we are again.same errors. Had my drain and electricity checked and all ok. Machine is a lemon! No one to talk to at LG

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hello. We appreciate you sharing your experience with your LG washer and our service team. We would like to further investigate your scheduled repair and provide you with any updates. Please contact us on social media at @LGUSSupport with your contact information and the review ID 235640087, and our team will look into this right away. Thank you for your feedback. ~Ivy

Sep 4, 2024
Otis boy
5 out of 5 stars review

Repeat LG buyers

My wife is looking for more clothes to wash she likes them that much . I guess I can buy more now 🙂 . We replaced our old pair of LG’s that were 15 years old with this new models and she likes them as well as the originals . Upgraded controls , larger doors and quieter . 5 stars again for LG .

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello! We appreciate you sharing your experience with your LG washer and dryer, and it’s great to hear the new models are earning the same 5‑star praise as your original set. Upgraded controls, larger doors, and that ultra‑quiet performance really make laundry feel effortless—and it’s fun knowing your wife is enjoying them so much she’s looking for extra loads! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 12, 2023
Jen1980
2 out of 5 stars review

Not impressed- loud and not flexible options

The LG 4000 washing machine is frustrating because I want to quickly select particular water fill amount, temperature, spin speed, amount of time for cycle, etc. and I find myself dialing through all the different cycle options to find out which ones have the temps and options I’m needing. Then once a type of cycle is selected, I can only change a few of the options but not all, and it takes a few minutes after starting to find out the cycle duration- so then I often press stop and start over if it is estimated to take too long (over an hour or so). The washer is also noisy throughout the cycles. Disappointed.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Social Media

We highly appreciate your honest feedback regarding your experience, We work continuously to improve the quality of our products and services that drive customer satisfaction.If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.

Jan 28, 2021
4Bill9
5 out of 5 stars review

Excited about performance

[This review was collected as part of a promotion.] Purchased this machine, one month ago and so far we're really pleased. Has met our expectations for quality and cleaning performance. Simple to operate and quiet, making this a great purchase. This is our first front loader and were skeptical, but other family members own LG and are very satisfied. Great buy!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Nov 12, 2024
AnonymousMoose
5 out of 5 stars review

Awesome machine that keeps my clothes clean

[This review was collected as part of a promotion.] I recently bought a new washer and dryer set and so far I am loving both appliances. They are quiet, there's no leakage, and the cycles are pretty quick! No complaints here. They look nice and sleek on the outside too.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi, there. We appreciate you taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HBA) model has been delivering quiet cycles, quick wash times, and a sleek look as part of your new set. That combination of low noise, efficient cleaning, and modern design is exactly what this model is built for, and it’s wonderful to know it’s been a strong fit in your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jun 8, 2021
dlab79
1 out of 5 stars review

Another poor LG appliance

I order both the dryer and the washer and up until last week I thought the washer might be the first LG appliance that was not horrible. Yep in typical LG fashion they didn't let me down by delivering another product that fails. The washer seal started leaking and I had to have the appliance store come out and replace the seal. While replacing the seal the tech had a bunch of issues getting it to work with CL constantly showing. After an hour he finally got it working. Will see how long this product lasts, but if it's like the last 5 LG appliances I owned... it will be dead next year.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 13, 2021
Xplzit
5 out of 5 stars review

My Clean Clothes X-Perience

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 27, 2021
LG203103
4 out of 5 stars review

Clothes are clean!

[This review was collected as part of a promotion.] We bought the washer and dryer after our LG dryer stopped working after 6 years. Overall we’re very happy. Everything seems cleaner and softer than our previous model produced. We had smell/build up with previous model and this seems like an improved design. We have a 2nd floor laundry area and there is definitely less vibration! We are having problems setting up the app and WiFi features. Hopefully we’ll troubleshoot that.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
May 2, 2024
noname2345
1 out of 5 stars review

Please read before you buy!

[This review was collected as part of a promotion.] Although it runs very quietly and seems to be well made, it is tearing up my clothes. The steam will ruin any elastic in clothes. The normal cycle eats them up. I have to wash all my clothes on bedding or delicate settings in which the machine stops to soak the clothes as part of the wash to keep them from being ate up hopefully. They do not get rinsed and I have to take them out and rinse in two 5 gallon buckets full of water and put them back in to "rinse" and spin them. The machine adds water a little at a time because it weighs the clothes and by the time it is finished it's time to empty the machine! I wish so much I knew this before I bought it. I am so sorry for this bad review but I am trying to keep others from making the same mistake. I have had other LG products that are great and this washer is well made but it is a big mistake.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi there. Thank you for sharing your experience with the LG WM4000HWA washer. We understand your frustration with the machine tearing up your clothes and the inconvenient rinse process you have to go through. Your feedback is valuable, and we would like to assist you further. To address the issue of clothes being damaged, we recommend using the delicate cycle for any items with elastic or that are prone to tearing. Avoid using the steam function on these delicate fabrics, as the heat can cause damage. Additionally, make sure to follow the care instructions on the clothing labels to ensure proper washing. Regarding the rinse process, the machine is designed to add water gradually to optimize water usage and efficiency. However, we understand this can be inconvenient. To improve the rinse process, you can try using the extra rinse option, which will add an additional rinse cycle to ensure your clothes are thoroughly rinsed. Adjust the water level setting to a higher level, which will increase the amount of water used during the rinse cycle. If these troubleshooting steps do not resolve the issue, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore further solutions. We appreciate your patience and understanding. Thank you for being a loyal LG customer. We value your feedback and will use it to improve our products and services. —Renzo

Jun 16, 2024
chatloco
5 out of 5 stars review

Dream Machine

We've been using it for about a month and couldn't be happier. It's a world away from our ancient top loader. Very quiet, vibration free, so many features we haven't even tried them all out yet. Can't wait to see how much lower our water bill gets! Clothes come out very clean and hardly damp. The app is great and we're still surprise when my phone dings with a message from the washer! My only question: why did we wait so long to upgrade?

Review from lg.com
Helpful?28QH9LWQUBA813610864707