[This review was collected as part of a promotion.] So I had a top loaded that would stop spinning and my clothes would be drenched. I upgraded to this washer and I can’t stop smiling whenever it is laundry day. The clothes do not get soaked and I am notified when it is done. I love the AI technology to decipher how long the load needs to be in the wash. I love it!!

First day with new LG washer and dryer, replacing my 16 year old cobalt blue set. I am very happy! Did 3 loads in less time that it used to take me to do 1 load! Quiet wash cycle AND spin cycle. The spin cycle on my old machine made the house vibrate! Controls easy to use and easy to see. Bigger opening and drum than last washer.

[This review was collected as part of a promotion.] I bought this new washer in May 2024. It has worked flawlessly and it is very dependable. This new washer is an improvement over the other LG washer is have or had as they have correct the issue of water hammer from the fast closing water valves. Great improvement.

[This review was collected as part of a promotion.] I bought this a month ago and absolutely love it! It takes quite a lot of clothes per load and they come out spectacularly clean. I was apprehensive when I washed my first load because I filled it with clothes, put in my detergent and Downey, pushed the power on, chose my cycle and pushed start...it said 29 minutes to wash. My previous LG front loading washer was always at least 55 mins per wash. The 29 minute cycle for my clothes clean and I love it!! Great product and easy to use!

[This review was collected as part of a promotion.] Machine performs basic wash jobs efficiently, quietly and very well. But comes without detailed operating instructions and it is necessary to learn those details through trial and error experiences. Also, control panel is difficult to read. Finally, low stance makes access inconvenien unless separate expensive and overly large stand also is purchased.

[This review was collected as part of a promotion.] After three week of service it is performing as advertised, no bad surprises. Washer is extremely quiet and stable besides being very frugal with water usage. One nice attribute is the short washing cycle for most of the normal loads. The washer display even tells you what the length of the cycle will be, very convenient. The WiFi app has also performed very well. With the laundry in the basement and the washer’s quiet operation, it informs us when the wash load is done, saving any unnecessary trips down to the laundry. Speaking of the WiFi, I had a very nice and knowledgeable gentleman, Thomas, in the LG tech department help me set up the app.

Look at LG's photo on its website of the back of the washer showing how the drain hose wraps all around the back. This tells you that the drain hose is long enough to reach a drain on the left or the right of the washer. Then look at my photo of what we got with our new WM4000HBA washer. This is what you will get. The drain hose is so short that it cannot reach a drain to the left side of the washer. Then ask your dealer for a drain hose extension and you will be told that LG does not make an extension and does not sell a longer drain hose and that you have to solve this problem on your own. Since we can't even use the machine, we can't give it a rating of good or bad. I can only say this is not what is advertised and it shows very poor engineering and customer service by LG.

[This review was collected as part of a promotion.] I bought this washer and stand about six weeks ago, and have been very pleased ever since. The Turbo Wash & Steam settings are especially nice. The work clothes that are washed are always very stinky & dirty, but the washer does an excellent job of getting everything clean.

[This review was collected as part of a promotion.] A month into this new washer, we are delighted. It's quiet, spacious, cleans very well, takes less time than predecessor, isn't too expensive, and it's easy to use. Setup was no problem and we even like its various purring, humming noises. The dark glass front doesn't allow us to view its operation but it doesn't seem to mind. Assuming reliability matches this opening gambit, we think was have a winner. Bravo!

[This review was collected as part of a promotion.] Compared to my old top load washer, this everything I have from bedding to delicates every single time. It’s crazy but I almost look forward to doing laundry now. Love it’s many features. It is super quiet and looks great too.