Washer does a great job, is full of features and looks great.

Very happy with product… been about a month. Our first LG product

The washer is easy to use - lots of options for wash cycle.

I absolutely love my new washer and dryer. My clothes are brighter!

We have had the new washer for a few months now and love it. Our last LG front loader lasted us over 15 years with no issues, so we hare hoping for the best with this one!

I bought this on November 1, 2023 including the matching dryer and pedestals from Sam's Club. I have been a member of Sam's club for at least 25+ years and have ALWAYS raved about them...until now. On November 12 they came and installed the units, waayyy ahead of schedule (still loving Sam's Club). I tipped both gentlemen for their work and was giddy with excitement. See, this was a present to my 75 year old mom who had a 20 year old Maytag. So I began washing things for her and showing her all of the advantages of this wonderful washer and dryer set. That is until I noticed water under the carpet leading to the washer and I'm talking a lot of water! I immediately contact Sam's Club via internet chat and thank God I took screen shots of the conversation in which they refer me to LG directly. So I contact LG and they come out on November 30 and inform me that the installation was wrong as the installers did not use the parts (NOTE: BASIC INSTALL INCLUDES ALL PARTS) required. Then needed to swap out my moms 20 year old Maytag water line with the LG ones. So the nice man from LG stays with me until I can get an actual person to help me. After being transferred repeatedly, and being put on hold I get to Dave at Order and Delivery Solutions whom I explain the ever escalating problem with. SIDE NOTE: Alex from LG was at least able to get behind the washer and turn the water off for me as these machines are huge on pedestals and I CANNOT MOVE THEM! Back to Dave... After him going back and forth with whomever he reports to and putting me on hold several times he assures me that he has escalated the situation and I should hear from someone in 3-4 hours. Well, that was 2 days ago and still NOTHING. I will try again with Sam's to see about getting someone out here today, but my hopes aren't high and I'm beyond disappointed with the customer service at Sam's Club. I guess what I'm saying is that at the end of the day, I'd spend a couple of bucks more and buy directly from LG.

I'm not writing this review on the washer because we haven't received it yet. I'm writing about Sam's Club delivery service (RXO). When we ordered it on Oct. 5th the site said the scheduled delivery date was Oct. 16th. Not great but we could live with that. Well on Oct. 10th we received a text from the delivery company that the washer was ready for delivery and for us to set up a date. The earliest date is Oct.30th!! Called them up and that's the earliest available, nothing sooner. Best part is that their warehouse is only about 50 miles from us. If we would have known it would take this long to get we would had ordered it from Home Depot or Lowes and paid the extra money. If that's the best Sam's Club delivery service can do they should hire more delivery drivers or Sam's should use someone else.

Washer delivered today 1.5 hour earlier than given time. without shutting the water valves , he removed the pipes and flooded. he connected the washer and did start the 15 minutes cycles. Just got the washer and still we have to use the washer for performance comment.

[This review was collected as part of a promotion.] A month into this new washer, we are delighted. It's quiet, spacious, cleans very well, takes less time than predecessor, isn't too expensive, and it's easy to use. Setup was no problem and we even like its various purring, humming noises. The dark glass front doesn't allow us to view its operation but it doesn't seem to mind. Assuming reliability matches this opening gambit, we think was have a winner. Bravo!

[This review was collected as part of a promotion.] This is my first LG major appliance, purchased online, had it in 2 days as promised. The washer is very quiet compared to my 10 year old Samsung washer that I replaced. It’s also more efficient too. Was very impressed with the delivery/ install team that came to my house, they came on time and couldn’t be more friendly and professional. They took out my old washer and carefully installed my new washer checking that there were no leaks..very impressed..!! Overall a very pleasant experience.