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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,701-1,710 of 2,110 reviews
Oct 21, 2025
Ed 41
5 out of 5 stars review

Lots of great features

Quite sleek does a great job we love this front loader machine

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello, Ed. Thanks for sharing your thoughts — love the enthusiasm! We’re so glad to hear your LG front loader is delivering both sleek style and great performance for your home. It’s wonderful knowing it’s been such a hit with your family and making laundry that much easier. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 10, 2021
Molly27
5 out of 5 stars review

Loving my LG washer

[This review was collected as part of a promotion.] Good looking, works beautifully, awesome features. I was excited when my old washer finally stopped working, because it meant I could get the LG washer I’d had my eye on. It didn’t disappoint. I’m glad we got the ThinQ technology. It is so freaking cool that I get notified on my phone when a load is done, I have more wash options in the app, and if there are any issues I could check diagnostics. Now just waiting for my old dryer to break so I can get the set...

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 2, 2024
crking
5 out of 5 stars review

Great Washer,Consumer Reports is right!

After consulting Consumer Reports, we decided to go with this washer. I'm so glad we did! It can handle the larger load or the most delicate with no problem. The washer has even been able to handle our golden retriever (x2) hair. We are super impressed!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi! We appreciate you sharing such a glowing experience with your LG Washer. It’s fantastic to hear that it handles everything from big loads to delicate items with ease — and even keeps up with golden retriever hair times two. That kind of performance is exactly what we love to see, and your enthusiasm truly shines through! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 19, 2025
Patocar
4 out of 5 stars review

Nice looking washer!

[This review was collected as part of a promotion.] Purchased this washer since I heard LGs are reliable. I was interested in the direct drive design as I thought it might be more reliable than the belt driven models. It washes fast but I wish the clothes weren't twisted together after the spin cycle. It's also louder than I thought it would be. Our bedroom is above the laundry room and I can hear it running.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hey there—thanks for your feedback! We're happy to hear you chose LG for its reliability and that you're enjoying the quick wash times. 😊 To help prevent clothes from twisting during the spin cycle, try fastening zippers and hooks, turning clothes inside out, and placing items with long strings in a mesh laundry bag. This can reduce entanglement. For the noise, we recommend checking out our guide at https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. For more help, feel free to reach out to us on social media @LGUSSupport! 🧺 *Joseph

Dec 13, 2023
domd58
3 out of 5 stars review

SUDS & SUDS

[This review was collected as part of a promotion.] We just purchased our Washer & like the Dryer we also purchased, so far so good. It is so quiet that I often forget it is running, we love that! Can't give it a 5-star as of yet but we hope to when we have had it for a while and see. What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from Customer Care

Hi there. Thank you for leaving a review on your 4.5 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Washer. Your satisfaction makes a difference, and we want you to know that we hear your concern about the lightning in the control panel. We will surely pass this on to the rest of our team. Thank you once more!... ^Anthony

Jul 20, 2024
TR400
2 out of 5 stars review

Good product, terrible odor when brand new

ThinQ washer was delivered 06/20/2024. As soon as it was unboxed and the washer door opened, it emitted a horrible acrid smell that irritates the throat, filled the whole downstairs with the stench. We've never had a new appliance smell so awful. One month later, the odor has dissipated somewhat, however it's still there. We've tried the tub clean cycle with bleach as a service tech suggested, but the odor remains, albeit much less than new. This is a five star product if not for the terrible odor. In our opinion, if you or your family have asthma, you may want to consider a different brand, as it definitely aggravated my wife's asthma.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi, there. We appreciate you taking the time to share your feedback on the LG Washer (WM4000HBA) model. We understand that the acrid smell you described upon unboxing the washer was unpleasant and irritating. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. While it's unfortunate that the odor has persisted, we appreciate your efforts in following the service tech's suggestion of using the tub clean cycle with bleach to address the issue. We take your feedback seriously and will ensure it is shared with our product development team. Understanding the impact of odors, especially for individuals with asthma or sensitivities, is crucial for improving our products in the future. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport. ^Juvy

Jan 26, 2021
Irish 77
5 out of 5 stars review

Perfect wash every time

[This review was collected as part of a promotion.] Compared to my old top load washer, this everything I have from bedding to delicates every single time. It’s crazy but I almost look forward to doing laundry now. Love it’s many features. It is super quiet and looks great too.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jun 11, 2022
Cochinon
5 out of 5 stars review

Super pleased

What a surprise to find this washer with matching stackable dryer in a rental unit! I've only been using it for two months, so cannot vouch for long term use, but it has been superb. Very quiet, never wobbles nor shakes. Gets the job done, in style.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 28, 2021
Steve661
5 out of 5 stars review

Makes washing fun again!

[This review was collected as part of a promotion.] I bought this washing machine a little over a month ago and am glad I did. This is a smart washer and it tells me when my laundry is done. I don’t have to keep checking to see if the laundry is done. It makes doing laundry fun.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Dec 3, 2024
EHB79
5 out of 5 stars review

I got rid of my Speed Queen for this?

[This review was collected as part of a promotion.] Having utilized this washing machine for approximately one month, I must express my profound satisfaction with its performance. It has been remarkably reliable, devoid of any operational issues. The washing process is remarkably efficient, and the machine operates with minimal noise. The sole exception to this positive experience is the absence of a drum light. This oversight by LG is a notable deficiency. Despite this minor inconvenience, I wholeheartedly recommend this washing machine. Notably, its cleaning capabilities surpass those of my previous top-load Speed Queen washer.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with the 4.5 cu. ft. Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how well it’s been performing for you—quiet cycles, strong cleaning power, and smooth reliability are exactly what this washer is designed to deliver. And it’s especially nice to know it’s outperforming your previous Speed Queen in terms of wash results. Your point about the missing drum light is helpful feedback. Even small conveniences can make a difference in day‑to‑day use, and we appreciate you calling that out. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️