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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,671-1,680 of 2,127 reviews
Jan 23, 2021
Reviewer name: judyth
5 out of 5 stars
5 out of 5 stars review

Heavy Duty high performance machine

[This review was collected as part of a promotion.] I bought an LG front loader washer/dryer combination 20 years ago. I had to remodel the set up for the Washer to fit. I didn't know how lucky I was until I went to replace the machine that it lasted 20 years. So I decided to purchase the dryer as well. I really like these machines. The only negative was the soap dispenser. After years of water running through, the front panel on the inside started to rust. The dryer had no negatives. I only wish I had purchased earlier when my son was playing sports. I did put purchase the pedestals.

Review from lg.com
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Jun 16, 2024
Reviewer name: JFKMass
1 out of 5 stars
1 out of 5 stars review

Good product undermined by LG's installation team.

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hello there. Thank you for sharing your experience with us regarding your LG washer model WM4000HWA. We appreciate your feedback and are glad to hear that the product itself has been performing well for you. Your feedback regarding the installation team's performance is important to us, and we will address this matter internally to ensure improvements are made. To assist you further, please send us a private message on our social media platform via @LGUSSupport. Our team will be more than happy to discuss this matter with you and explore any possible solutions. Thank you for your patience. ^Sam

Nov 3, 2024
Reviewer name: Happy washer home
5 out of 5 stars
5 out of 5 stars review

Love our LG washer and dryer

[This review was collected as part of a promotion.] I bought this as we moved into a new home. We previously had owned a LG washer and dryer. Had it 8 years without a single issue. We sold our house and bought a similar washer and dryer in our new house. We love it. Easy to use, quiet, and cleans extremely well. Dryer works perfectly too!

Review from lg.com
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reply from LG

Hello! We’re excited to hear how well your LG washer and dryer have treated you over the years. It’s wonderful knowing your previous LG unit ran strong for eight years without a hitch, and even better that your new LG set in your home is just as easy to use, quiet, and delivering the excellent cleaning and drying performance you were hoping for. It’s always great when a familiar upgrade feels just right! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 2, 2021
Reviewer name: mcm2020
5 out of 5 stars
5 out of 5 stars review

Great Washer! We love the features

[This review was collected as part of a promotion.] We bought our LG washer and dryer in November, so we have been using them about 6 weeks. Both are very easy to operate, and our clothes come out clean/dry. I like all the different cycles, especially the "Towel" cycle on each. Great machines!

Review from lg.com
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Apr 1, 2021
Reviewer name: North Texas Laundry Queen
5 out of 5 stars
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] Love the many cycles, very quiet pump (way quieter than my old LG washer that we replaced). I really like that it lets me know it is finished with the app. The little song it plays at the end is fun too. Would definitely buy again. I don’t use the steam function as much as I should. I do like that the app reminds me to run a tub clean cycle too.

Review from lg.com
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Jan 22, 2024
Reviewer name: WM27
1 out of 5 stars
1 out of 5 stars review

No customized settings

You customize a wash cycle on this machine or in the app. It chooses every function for you. It's honestly unbelievable you can't set your own wash cycle. I never would have bought this washer if I knew that. In addition, their app to control the device takes so much personal data including the last website you visited.

Review from lg.com
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reply from LG Digital Care Team

Hi there. We understand you're not satisfied with your Front Load Washer's cycle options and would like to learn more. So that you can help us identify areas that need improvement in this front load model, please let us more here: http://spr.ly/6422TQyJp. Feel free to be as detailed as possible! As a company that constantly seeks innovation, we value your feedback and your submission would be greatly appreciated. Please feel free to check out the cycle modifier options available for this washer on page 29 of the manual. ^Chris

Jan 8, 2021
Reviewer name: Carrie123
4 out of 5 stars
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] I’ve had this washer for a couple of weeks so far and so far so good. It washes well and I like that I’m alerted on my phone when a cycle is completed. I’m still learning about some of the other features. It runs a little louder than our previous washer which is really the only reason I dropped the rating by a star. I’m excited to use it more.

Review from lg.com
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Jun 18, 2024
Reviewer name: home25
5 out of 5 stars
5 out of 5 stars review

Works Great

Purchased to replace our 15-year-old LG that finally gave out. Love this washer and the way it varies the time needed for cleaning depending upon load size. Using less detergent than previous washer and clothes are looking cleaner Don't find the wi-fi to be of much value though

Review from lg.com
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Oct 23, 2024
Reviewer name: Don_68
5 out of 5 stars
5 out of 5 stars review

LG WM4000HWA

[This review was collected as part of a promotion.] I purchased the WM4000HWA washer to replace a Maytag that had failed. I didn't expect this to be such an upgrade but it was. Although, I only have been using it for a short 2 weeks, it has been amazing. The turbo mode is a must have, the cycle is literally minutes, it leave the clothes clean and dry. This is my first LG but won't be my last. If you are on the fence, don't hesitate, this machine is spectacular.

Review from lg.com
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reply from LG

Hi, Don. Thanks for taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HWA) model has been such a standout upgrade. The TurboWash feature is truly a game‑changer — fast cycles, powerful cleaning, and excellent moisture removal all in one. It’s wonderful to know your first LG washer is making such a strong impression, and we’re really happy that it’s providing the performance you were looking for. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wm4000hwa-front-load-washer. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Mar 6, 2021
Reviewer name: HVAC technician
5 out of 5 stars
5 out of 5 stars review

Space Saver

[This review was collected as part of a promotion.] I'm a retired HVAC technician, and I chose the LG after much research. The feature I was concerned most was the pump cleanout access ,after years of pulling the pump on another name brand. I was a little concerned of noise reviews, but mine is quiet as can be. Wife and I have needed a water softener for a couple years, so decided on the stacking pair .Wife is 5 feet 2 and reaches controls just fine.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707