Hey how are you. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi, there. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. It’s wonderful to hear that after more than six months, it continues to run quietly and stays stable during cycles. This model is built with AI DD technology to optimize wash motions, which helps maintain smooth and efficient performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hello! We are so delighted to see your are having a 5-star experience with your new LG Ultra Large Capacity Smart wi-fi Enabled Front Load Washer! We hate to be bias, but it's probably the best in its class! We appreciate you sharing the outstanding features it possesses, as it will help us to keep enhancing our products for the future! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.

Hi, Sarah! We've attached a link with more info regarding clothing being torn/ripped by a front-load washer, and if the troubleshooting there doesn't help, please be sure to reach out with the second link below! https://www.lg.com/us/support/help-library/clothing-torn-ripped-front-load-washer-CT10000010-1337626779129 https://www.lg.com/us/support/contact ^Ian