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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,681-1,690 of 2,127 reviews
Jun 16, 2024
Reviewer name: 2Tiggers
4 out of 5 stars
4 out of 5 stars review

Great Machine with Some Inconvenience

Love the size and look and function of this machine. It requires extra effort to keep the door and its seal dry and prevent a musty odor in the drum. We are currently drying the door’s window and seal with a towel and leaving the door wide open overnight each time we wash. We weren’t expecting this inconvenience. Really like the way it pairs with the dryer to automatically select a dry setting.

Review from lg.com
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Feb 12, 2023
Reviewer name: Jen1980
2 out of 5 stars
2 out of 5 stars review

Not impressed- loud and not flexible options

The LG 4000 washing machine is frustrating because I want to quickly select particular water fill amount, temperature, spin speed, amount of time for cycle, etc. and I find myself dialing through all the different cycle options to find out which ones have the temps and options I’m needing. Then once a type of cycle is selected, I can only change a few of the options but not all, and it takes a few minutes after starting to find out the cycle duration- so then I often press stop and start over if it is estimated to take too long (over an hour or so). The washer is also noisy throughout the cycles. Disappointed.

Review from lg.com
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reply from LG Social Media

We highly appreciate your honest feedback regarding your experience, We work continuously to improve the quality of our products and services that drive customer satisfaction.If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.

Sep 13, 2021
Reviewer name: Xplzit
5 out of 5 stars
5 out of 5 stars review

My Clean Clothes X-Perience

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

Review from lg.com
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Dec 13, 2023
Reviewer name: domd58
3 out of 5 stars
3 out of 5 stars review

SUDS & SUDS

[This review was collected as part of a promotion.] We just purchased our Washer & like the Dryer we also purchased, so far so good. It is so quiet that I often forget it is running, we love that! Can't give it a 5-star as of yet but we hope to when we have had it for a while and see. What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
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reply from Customer Care

Hi there. Thank you for leaving a review on your 4.5 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Washer. Your satisfaction makes a difference, and we want you to know that we hear your concern about the lightning in the control panel. We will surely pass this on to the rest of our team. Thank you once more!... ^Anthony

Dec 3, 2020
Reviewer name: Blizzy
5 out of 5 stars
5 out of 5 stars review

Easy to use!

[This review was collected as part of a promotion.] This new machine works well . Has many settings and 2 of them are of shorter time which I find very convenient. Heavy duty does a great job too, it is the longest cycle but worthwhile. This is my first LG appliance.

Review from lg.com
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Jan 6, 2025
Reviewer name: Heath1018
2 out of 5 stars
2 out of 5 stars review

Not sure yet.

I've only run about six loads in the past few weeks. The clothes seem clean but I'm concerned that there's moisture left in the front door seal and in the detergent cups. I've never had a front-loader before. Is this normal? And I'll never need most of the features and certainly not the wifi enabled ones!

Review from lg.com
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reply from LG

Hello Heath. Thank you for taking the time to share your experience. It's great to hear that your clothes are coming out clean. Your concerns about moisture in the door seal and detergent cups are completely valid. To assist you, please reach out to our social media account @LGUSSupport, and our team will be more than happy to assist you further with your concerns and explore options for resolution. Your feedback about the features is also appreciated—we want to make sure our products meet your needs. Thank you again for your review and for choosing our product! ~Ken

Dec 3, 2024
Reviewer name: EHB79
5 out of 5 stars
5 out of 5 stars review

I got rid of my Speed Queen for this?

[This review was collected as part of a promotion.] Having utilized this washing machine for approximately one month, I must express my profound satisfaction with its performance. It has been remarkably reliable, devoid of any operational issues. The washing process is remarkably efficient, and the machine operates with minimal noise. The sole exception to this positive experience is the absence of a drum light. This oversight by LG is a notable deficiency. Despite this minor inconvenience, I wholeheartedly recommend this washing machine. Notably, its cleaning capabilities surpass those of my previous top-load Speed Queen washer.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with the 4.5 cu. ft. Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how well it’s been performing for you—quiet cycles, strong cleaning power, and smooth reliability are exactly what this washer is designed to deliver. And it’s especially nice to know it’s outperforming your previous Speed Queen in terms of wash results. Your point about the missing drum light is helpful feedback. Even small conveniences can make a difference in day‑to‑day use, and we appreciate you calling that out. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Oct 22, 2021
Reviewer name: LaniK
5 out of 5 stars
5 out of 5 stars review

So quiet and fast cycle

[This review was collected as part of a promotion.] I have owned an LG washer and dryer for the past 12 years and when I moved to a new place, I left that pair for my son. I knew I would buy another LG washer and dryer based on a long run with the original pair with no issues. I have washed several loads so far with my washer and the first thing I noticed is that it is so quiet. Then I noticed how quickly it runs through a cycle, and I have washed towels and clothes. It rings the clothes very well and it takes my Tide pod with no issues. I just throw the pod in the barrel not in the dispenser (very important). So far, very happy with my purchase. Plus it's a very attractive machine. Haven't used the Wifi yet, but will get that set up soon.

Review from lg.com
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Nov 3, 2024
Reviewer name: Happy washer home
5 out of 5 stars
5 out of 5 stars review

Love our LG washer and dryer

[This review was collected as part of a promotion.] I bought this as we moved into a new home. We previously had owned a LG washer and dryer. Had it 8 years without a single issue. We sold our house and bought a similar washer and dryer in our new house. We love it. Easy to use, quiet, and cleans extremely well. Dryer works perfectly too!

Review from lg.com
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reply from LG

Hello! We’re excited to hear how well your LG washer and dryer have treated you over the years. It’s wonderful knowing your previous LG unit ran strong for eight years without a hitch, and even better that your new LG set in your home is just as easy to use, quiet, and delivering the excellent cleaning and drying performance you were hoping for. It’s always great when a familiar upgrade feels just right! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 4, 2021
Reviewer name: mcaimee3
5 out of 5 stars
5 out of 5 stars review

Gorgeous! Perfect in every way!

[This review was collected as part of a promotion.] I've had these about a month and I love them so much! My favorite things are the wifi/app connectivity, the spin cycle is incredible, the clothes are completely rung out after the cycle and take no time to dry. They are also PRETTY and fancy! The washer can hold a ton of stuff too! I could not be happier with this set.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707