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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,651-1,660 of 2,127 reviews
Jul 2, 2024
Reviewer name: Danny D51
4 out of 5 stars
4 out of 5 stars review

How do I use this machine?

[This review was collected as part of a promotion.] This machine does a good job cleaning my clothes and has many features. Unfortunately it doesn’t include an instruction manual and you need to go online to figure out how to use it. Also if you close the door after your wash is done, it will smell mildewed. Some machines offer a feature that avoids this.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Sep 20, 2024
Reviewer name: Dora52
4 out of 5 stars
4 out of 5 stars review

LG Washer and Dryer

[This review was collected as part of a promotion.] I replaced my LG washer and dryer after many years. I originally purchased them because my sister had a set and after using them I was sold. Hers are still going strong! Since I had such a great experience with my old set, I chose to replace them with LG again. I am again very satisfied. Easy to use, easy to clean. They seem to wash a little faster and dry quicker also. A big bonus with energy prices.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Aug 27, 2024
Reviewer name: ALWAZEBIZI
1 out of 5 stars
1 out of 5 stars review

Overpriced junk

[This review was collected as part of a promotion.] Worst machine ever. Have it for 15 months. A few months ago started getting errors. A few weeks ago could not get rid of OE error. Service came, replaced the part and 2 weeks later,here we are again.same errors. Had my drain and electricity checked and all ok. Machine is a lemon! No one to talk to at LG

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Digital Care Team

Hello. We appreciate you sharing your experience with your LG washer and our service team. We would like to further investigate your scheduled repair and provide you with any updates. Please contact us on social media at @LGUSSupport with your contact information and the review ID 235640087, and our team will look into this right away. Thank you for your feedback. ~Ivy

Dec 9, 2021
Reviewer name: annnie louise
4 out of 5 stars
4 out of 5 stars review

Machine good,operating instructions not.

[This review was collected as part of a promotion.] I requested operating instructions in September and finally received them in December. I made multiple calls and then left a message on the site. Because of this i received a quick response. Thank you and I am happy withe actual washing machine,

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Apr 15, 2021
Reviewer name: SVG4000B
5 out of 5 stars
5 out of 5 stars review

Fantastic Washer

[This review was collected as part of a promotion.] Purchased this washer after our 13 year old washer lost its brain board and needed service. We decided to replace instead of repair. Product is very versatile and the downloaded cycles help to manage laundry loads. The WiFi functions between washer and dryer make laundry easier.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Dec 15, 2024
Reviewer name: Rosemary86
4 out of 5 stars
4 out of 5 stars review

Good features

[This review was collected as part of a promotion.] I bought this a little over 6 months ago and the signal didnt work all of a sudden. I didnt touch anything. I called in and they told me what to do. This also happened to my dryer I just bought the first week. I can I get booklets for my washer and dryer?

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, Rosemary Thanks for sharing your thoughts about your LG Washer! Sudden signal issues can definitely catch you off guard, so it’s great to hear our team was able to walk you through the fix — even if it’s to have it happen on both units. As for the booklets, you can download digital versions of your washer and dryer manuals directly from the LG website by searching your model numbers under Support. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 19, 2021
Reviewer name: Victoria29
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I bought this a month ago and I am so happy I did! There are so many different options and the wash tub is so big compared to my old wash machine. Runs very quiet, at first I wasn't sure I turned it on. Very impressed and would highly recommend!!

Review from lg.com
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Jun 22, 2024
Reviewer name: ChocolateMoose
5 out of 5 stars
5 out of 5 stars review

Best washer I have ever had!

A great washer with updated features that I love! LG listens - I had the previous model and recently moved needing a new washer, I purchased this one and it is better than the other one - built in steam and a better front glass design. It was totally worth it!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Aug 10, 2023
Reviewer name: LA Customer
3 out of 5 stars
3 out of 5 stars review

Gets Clothes Clean but not Quiet at all

I usually have a lot of confidence in LG products. Have LG products in one of our properties and all have been reliable and lasted a long time. I received this washer yesterday. The tub smelled strongly of chemicals. Had to do about 5 loads before the chemical smell dissipated. Seems to get the clothes really clean though and gets out stains. The washer is no quiet at all. Really disappointed about that. Noisier than our old one.

Review from lg.com
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reply from LG Social Media

We appreciate your trust in LG products and thank you for choosing our appliances for your property. We're sorry to hear about the initial challenges you've encountered with your new LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA washer, but we're glad to hear that it's performing well in terms of cleaning and stain removal. The initial chemical smell you experienced is not typical and could be related to the manufacturing process or packaging materials. We apologize for any inconvenience this may have caused, and we're pleased that the smell has dissipated over time as you've used the washer. Regarding the noise level, we apologize for the disappointment you've felt. While appliance noise levels can vary, we're committed to ensuring your satisfaction. If the noise is causing concern, we recommend checking the washer's installation and ensuring it's level and stable. If the noise persists or if you have any further questions or concerns, please reach out to our customer service team at 800-243-0000. They're here to assist you and provide guidance on how to best address the noise issue. Thank you for sharing your feedback, and we're dedicated to continuing to provide you with reliable and high-quality appliances. Your satisfaction is important to us, and we're here to support you throughout your ownership of the washer and beyond. ^Danee

Dec 26, 2023
Reviewer name: MaddieRaeEl
1 out of 5 stars
1 out of 5 stars review

Very loud during spin cycle

For some reason we are not able to use this machine at a medium spin cycle or faster because it is so extremely loud that its shakes the whole kitchen and has actually broken a glass bowl near it. Even though it is only a few months old at this point, this defect is making it so that we can't use it even on a slower spin cycle. This limits when we can use the machine when the kids are asleep because it would wake them up. I really wanted to like this machine, but this has been terribly inconvenient.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from Customer Care

Hello, we appreciate your effort in providing us with a review of your washing machine. We are genuinely worried about the shaking issue you mentioned and would like to assist you further in resolving it. Kindly send us a private message on Facebook or X using @LGUSSupport, or you can also engage in a Live Chat with us by visiting this link: http://spr.ly/6427RgXlD. ^Anthony