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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,641-1,650 of 2,127 reviews
Dec 3, 2024
Reviewer name: EHB79
5 out of 5 stars
5 out of 5 stars review

This is what I got rid of my speed queen for?

Well, I have had this machine for a little over a month now, and I must say I'm impressed so far— no issues. It goes through a load reasonably fast. It's not very noisy. The only issue I have is that it did not come with a drum light. LG kind of dropped the ball on that— other than that, I highly recommend this machine.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Digital Care Team

Hi there, thanks for taking the time to share your thoughts on the 4.5 cu. ft. Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear the machine has been running smoothly for you so far — quick cycles and low noise make a big difference in everyday laundry. Your point about the missing drum light is valuable feedback, and we appreciate you calling it out. Even small features can matter when you’re using the washer regularly. Overall, we’re glad to hear it’s been a strong upgrade for you. If you need any help down the road, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Jul 25, 2024
Reviewer name: DDCross
5 out of 5 stars
5 out of 5 stars review

Just the BEST!

I've only had this washing machine for two weeks and I couldn't be happier. It truly washes our clothes better than ever. My husband's greasy work shirts came out so clean I couldn't believe my eyes! It has an endless variety of choices so that no matter what kind of load you chose, your clothes will come out amazingly clean. I had many loads to catch up on when the washing machine was installed. It uses very little water and detergent and is super quiet too! On some cycles the clothes are spun extremely well. Of course, the gray looks so snazzy! I just love my new LG washing machine!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, there. We are thrilled to hear how much you are loving your new LG washing machine and that it tackled those greasy work shirts with ease! It is fantastic to know that you are enjoying the quiet operation, water efficiency, impressive spin cycles, and sleek gray finish while catching up on all that laundry. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. #LifesGood ❤️ ^Juvy

Mar 1, 2021
Reviewer name: Nicol5
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use

[This review was collected as part of a promotion.] I bought this washer a month ago only in white and it is a beautiful machine. Quiet,, cleans really good and rings clothes so they do not take long to dry. I am so glad I choose LG. bought a LG electric stove 7 years ago, has proven to be a great buy.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Jun 10, 2024
Reviewer name: NC_Gal
4 out of 5 stars
4 out of 5 stars review

Great, with two caveats

[This review was collected as part of a promotion.] This washer is a lot better than the one I bought 9+ years ago. It cleans better, is quieter, and much more stable (less vibration overall) and I really like it, except for two things (which is why I deducted one star). It's very difficult to read the labels on the display, even in a well-lighted room, so it's hard to see what the little lights mean. The other thing is that I am extremely sensitive to EMF and cannot have wi-fi anywhere in my immediate environment. Before I bought this set (also got the matching dryer), I asked LG via chat if the wi-fi could be disabled and was told it was disabled by default. Not so! This machine gives off a full 4 bars of radiation, unless one opens the machine and disconnects the chip sending the signal, even when the machine is off. I think this is a serious design flaw, and should be rethought. Health should not be sacrificed for convenience and wi-fi is not good for one's health. Otherwise, though, this machine is the best!

Review from lg.com
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Apr 18, 2021
Reviewer name: KCStacey
5 out of 5 stars
5 out of 5 stars review

All around great washer

[This review was collected as part of a promotion.] I have had the washer about 3 weeks now and am still exploring features. Two that stand out are TurboWash and the wi-fi ThinQ link. The turbowash adds pressurized water jets into the wash cycle, adding cleaning power and often shortening the cycle time. Front loaders do a great job but are notoriously slow. Not so with the turbowash. The ThinQ link actually sends a notification to my Apple Watch that the cycle is completed, which is a huge help. Last but not least, the machine is really quiet when running.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Jun 11, 2022
Reviewer name: Cochinon
5 out of 5 stars
5 out of 5 stars review

Super pleased

What a surprise to find this washer with matching stackable dryer in a rental unit! I've only been using it for two months, so cannot vouch for long term use, but it has been superb. Very quiet, never wobbles nor shakes. Gets the job done, in style.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Oct 11, 2024
Reviewer name: Yargal
1 out of 5 stars
1 out of 5 stars review

Not great at all

[This review was collected as part of a promotion.] It doesn't work since they installed it, but even though I asked them to fix it, they still haven't been able to fix it by making an appointment and rescheduling it for another appointment when the appointment arrives.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Digital Care Team

Hi there. We understand your concern. It looks like there has been some delay with appointments, and we’d like to help resolve this quickly. Please send us a direct message on social media @LGUSSupport with your details, and we’ll make sure it gets addressed promptly. ^ Diego

Mar 16, 2021
Reviewer name: mtlhd77
4 out of 5 stars
4 out of 5 stars review

Pleasantly Surprised with Features

[This review was collected as part of a promotion.] Many new washers have been disappointing in performance with all the "Eco-Friendly" features. They work, but don't seem to actually do a decent job. This LG washer not only looks amazing, but its performance exceeded my expectations. It's pretty cool how the LG app synchronizes with the washer too.

Review from lg.com
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Mar 21, 2024
Reviewer name: Acorsoi804
5 out of 5 stars
5 out of 5 stars review

Great front load and great service

[This review was collected as part of a promotion.] This is my first LG major appliance, purchased online, had it in 2 days as promised. The washer is very quiet compared to my 10 year old Samsung washer that I replaced. It’s also more efficient too. Was very impressed with the delivery/ install team that came to my house, they came on time and couldn’t be more friendly and professional. They took out my old washer and carefully installed my new washer checking that there were no leaks..very impressed..!! Overall a very pleasant experience.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, there. Thanks for taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HWA) model delivered on all fronts. The quiet operation and improved efficiency are standout qualities of this model, and it’s nice to hear that the delivery team provided such professional, careful service while removing your old unit and installing the new one. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wm4000hwa-front-load-washer. If you ever want help exploring specific wash options or getting even more out of your washer’s features, feel free to email lgdigitalcare@lg.sprinklrsupport.com. We're always here for you! #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jun 2, 2024
Reviewer name: Jp3245
5 out of 5 stars
5 out of 5 stars review

Quality Washer!

[This review was collected as part of a promotion.] So far this washer has exceeded our expectations! We love this washer and all the features on it. Its cleans our clothes efficiently and pretty fast I might add. We love that you can see how much time is left on the app and you can quickly diagnose and fix any problems using the app as well! This washer is a must have if you are looking for a quality washer!!!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707