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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,631-1,640 of 2,127 reviews
Aug 11, 2024
Reviewer name: dcwebman
5 out of 5 stars
5 out of 5 stars review

Great features for a quality washer

[This review was collected as part of a promotion.] I researched washer and dryers for the best quality and features that will ensure longevity. LG came out on top and I wanted to get a set. I chose this washer due to its Wi-Fi feature and the multiple features available. It has been performing flawlessly and I love knowing the current status at any time.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, there. Thank you for sharing your experience with your LG Washer (WM4000HBA) model. It’s great to hear that your LG unit has been living up to your expectations for quality, features, and long‑term reliability. The Wi‑Fi capability and real‑time status updates are designed to make laundry more convenient, and it’s wonderful to know those features are adding real value for you. Flawless performance is exactly what we aim for with this series. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Apr 3, 2021
Reviewer name: Don2238
5 out of 5 stars
5 out of 5 stars review

2nd set

[This review was collected as part of a promotion.] We loved our first set, just didn't want to move them out of the basement to our new build. So we basically bought what we had before just 2 years newer. Love everything about the washer and matching set

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Jul 16, 2024
Reviewer name: Ole Man Dave
5 out of 5 stars
5 out of 5 stars review

Great Improvement.

[This review was collected as part of a promotion.] I bought this new washer in May 2024. It has worked flawlessly and it is very dependable. This new washer is an improvement over the other LG washer is have or had as they have correct the issue of water hammer from the fast closing water valves. Great improvement.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Mar 12, 2021
Reviewer name: Washer78
4 out of 5 stars
4 out of 5 stars review

Manufacture could have been more clear instruction

[This review was collected as part of a promotion.] This washer was purchased the last of January and we four adults are still arguing about operating instructions. The section (Page 16-Add Cleaning Products) is a real winner, it says NOTHING. Add proper amount of detergent, if desired, and add bleach or fabric softener to the appropriate areas, Now those cryptic statements are not conducive to general public understanding. Under "Adjust Settings" there isn't one word on HOW TO change the cycle modifier or the cycle options. I believe the washer get the close clean but I can't tell until I find out where to add the detergent. I can't wait till the pump filter needs cleaning.

Review from lg.com
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Mar 11, 2021
Reviewer name: Boone68
1 out of 5 stars
1 out of 5 stars review

WiFi not working

[This review was collected as part of a promotion.] I purchased the washer 3 weeks ago. I am very satisfied with the performance of the washer to clean laundry but very disappointed that the WiFi feature does not work. After several phone calls to technical support and a service, the WiFi is still not operating.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 20, 2024
Reviewer name: TR400
2 out of 5 stars
2 out of 5 stars review

Good product, terrible odor when brand new

ThinQ washer was delivered 06/20/2024. As soon as it was unboxed and the washer door opened, it emitted a horrible acrid smell that irritates the throat, filled the whole downstairs with the stench. We've never had a new appliance smell so awful. One month later, the odor has dissipated somewhat, however it's still there. We've tried the tub clean cycle with bleach as a service tech suggested, but the odor remains, albeit much less than new. This is a five star product if not for the terrible odor. In our opinion, if you or your family have asthma, you may want to consider a different brand, as it definitely aggravated my wife's asthma.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, there. We appreciate you taking the time to share your feedback on the LG Washer (WM4000HBA) model. We understand that the acrid smell you described upon unboxing the washer was unpleasant and irritating. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. While it's unfortunate that the odor has persisted, we appreciate your efforts in following the service tech's suggestion of using the tub clean cycle with bleach to address the issue. We take your feedback seriously and will ensure it is shared with our product development team. Understanding the impact of odors, especially for individuals with asthma or sensitivities, is crucial for improving our products in the future. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 29, 2020
Reviewer name: Kip53
5 out of 5 stars
5 out of 5 stars review

Quiet and Clean

[This review was collected as part of a promotion.] At first, we thought it wasn't working correctly because it was so quiet (especially compared to our old washer). Then, we realized that it was not only working, but cleaning better than our previous washer, too!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Feb 11, 2021
Reviewer name: CRR 146
5 out of 5 stars
5 out of 5 stars review

Great Performance

[This review was collected as part of a promotion.] This outstanding front-load washer was purchased as a replacement. Amazed at how fast the cycles are, and how clean the clothes feel when done. Hard to describe. Items are not heavy with water, nor are they wrinkled. Love the soft, clean feel. Everything needs less time in the drier. It performs great on everything from levis to lingerie. Great job LG!

Review from lg.com
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Jan 28, 2021
Reviewer name: 4Bill9
5 out of 5 stars
5 out of 5 stars review

Excited about performance

[This review was collected as part of a promotion.] Purchased this machine, one month ago and so far we're really pleased. Has met our expectations for quality and cleaning performance. Simple to operate and quiet, making this a great purchase. This is our first front loader and were skeptical, but other family members own LG and are very satisfied. Great buy!

Review from lg.com
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Nov 12, 2024
Reviewer name: AnonymousMoose
5 out of 5 stars
5 out of 5 stars review

Awesome machine that keeps my clothes clean

[This review was collected as part of a promotion.] I recently bought a new washer and dryer set and so far I am loving both appliances. They are quiet, there's no leakage, and the cycles are pretty quick! No complaints here. They look nice and sleek on the outside too.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, there. We appreciate you taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HBA) model has been delivering quiet cycles, quick wash times, and a sleek look as part of your new set. That combination of low noise, efficient cleaning, and modern design is exactly what this model is built for, and it’s wonderful to know it’s been a strong fit in your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy