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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,120 ratings2,120 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (93)
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Showing 121-130 of 2,120 reviews
Aug 20, 2021
BennyCB
5 out of 5 stars review

Verified Purchase

Great technology and a great clean

[This review was collected as part of a promotion.] I bought this unit for my new home and I've been really pleased with it so far. I haven't gotten a new unit for several years and after reading several reviews online it seems like this was a great model to get. I'm really impressed with the SenseClean and other technologies. It intuits well the size and needs of a specific load of laundry and adjusts the cycles accordingly. The TrueBalance system ensures that even oddly sized loads don't get off kilter. The ThinQ technology is pretty cool... I don't need to start my laundry over an app when I'm away or be notified of my laundry status by my phone but it's very convenient nonetheless. I suppose the most important way to evaluate a washing machine is by how clean one's clothes, towels, bedding, etc. is and I've again been very impressed with the job it's done. I highly recommend it if you can afford it!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 6, 2021
Bonita807
5 out of 5 stars review

Verified Purchase

Quiet and strong

[This review was collected as part of a promotion.] This is for the washer right? Because we got the washer and dryer and are happy with both. No buyers remorse here. Oh side note: remove shipping bolts before use. We are a family of four and use our washer for clothes, bedding, towels, stuffed animals, anything that can be washed and when it comes out of the drum, it’s clean. This is a great machine. Me gusta mucho.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jan 17, 2024
BLAPT
5 out of 5 stars review

Verified Purchase

New washer

[This review was collected as part of a promotion.] Huge. I need to buy more clothes to fill up each load. This washer is located on the second floor. I am delighted it does not shake at all, even when i washed bathroom area rugs. Before we could tell when the washer was on by how the house shook. However, not all combinations work together. I wish I could choose each option separately (water temp, extra rinse, etc.).I especially want extra rinse on normal loads.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Apr 2, 2021
Mizzely
5 out of 5 stars review

Verified Purchase

Makes laundry easy

[This review was collected as part of a promotion.] I love the smart features of this washer so much. My washer is in the basement so getting a notification that a load is done saves me so much time and also saves me money and energy as I'm not rewashing all the time! All my clothes, including cloth diapers, come out so clean!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jan 7, 2022
raudi
3 out of 5 stars review

Verified Purchase

Tough to review

[This review was collected as part of a promotion.] We've had ours for about a month now, and the short impression is we are not overly impressed, but not overly dissatisfied either. On the pro side, it seems to clean well, and hasn't let us down yet in terms of not doing it's stated job well. I had one very large load of heavily soiled clothes that it thoroughly cleaned to the point of not being a concern anymore. On the con side, there are a few. The number of specific cycles for special situations or laundry types is lacking compared to our ten year old former washer that had a plethora of them to cover most any case. Both the direct drive motor AND the water pump are noticeably noisier than our old model as well, despite the product being labeled as "quiet." Finally the wifi connectivity, as other have mentioned, is somewhat of a laughable feature when it refuses to connect or stay connected to my network, this despite having a very strong and stable signal extender located right next to the machine. In this day and technological age, this is inexcusable.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 12, 2026
Washing in other ways
1 out of 5 stars review

Poor washing performance, not DIY maintainable

High maintenance laundry days and poor cleaning overall. When the machine was brand new the only issue was figuring out which cycles could get enough water in the machine to actually clean. We are fastidious about care for the machine - gasket wiped down every single time, door left wide open, running tub clean on a regular routine, cleaning the filter, using HE detergent carefully measured and borax in with the clothes. I am constantly rewashing things and have gone back to handwashing because the delicate cycle is simply trash - leaves clothes smelling worse and is hard on delicates anyway. What in earth is happening in there?! Not even three years into owning it that sour smell in laundry is persistent - it recedes a little after a tub clean but comes back quickly. And it makes anything with a nap (flannel, corduroy) flat and pilled (plus smelling bad). I guess we will pay for a technician to pull this thing apart and clean it. Making this not at all a good bargain. Will eventually replace with a SQ or find a rebuilt older top loader from a higher quality brand.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi. We appreciate you sharing your rating and feedback regarding your LG Front Load Washing Machine, model WM4000HWA. We recognize your experience with the overall cleaning results, water levels, and the persistent odors in your laundry. Since high-efficiency front loaders naturally use less water to optimize chemical action and tumble action, we recommend utilizing the "Water Plus" option to increase the volume inside the drum for cycles where you prefer extra water. If fabric odor persists despite regular tub cleaning, we also suggest checking the drain pump filter at the bottom front of the unit for trapped debris and switching to the "Heavy Duty" or "Sanitary" cycle with warm or hot water to help break down any remaining residue or soap buildup in the fibers. For deeper insights on optimizing your washing performance and adjusting your setup, you can access our helpful guides at https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOooWsHCEd39qLqGIQhA7pkZexjNRVo7AgxppZVf7ANbeuNCdBreW and https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643?srsltid=AfmBOopXF7TqVIAWBLdNVgfExAUm5G2tVNhVegxxSId5lBG1rohbWC0L. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jun 12, 2021
Arctos
5 out of 5 stars review

Verified Purchase

Wahoo!

[This review was collected as part of a promotion.] We have only had our LG Frontload washer for 2 weeks. Wish we would have bought one sooner. Our previous washer, a 20 year old Hotpoint was ready to be replaced. And though we waited a month for delivery, it has been a dream. Easy to use (sure there are lots of controls, but very self-explanatory.) Almost makes doing the laundry enjoyable. The app is a nice feature, only use to notify me when the load is finished. So worth it.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 13, 2021
Guackylg
5 out of 5 stars review

Verified Purchase

Great wash

[This review was collected as part of a promotion.] This is a great looking machine and so creates a great first impression, especially when paired to its matching drier. But most important, we are really happy with the wash — so much better than our prior top loader. Haven’t explored all the features yet but given the Normal wash is so effective, we may never need to do so!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Aug 1, 2021
amewser
5 out of 5 stars review

Verified Purchase

Greatest gift ever!

[This review was collected as part of a promotion.] This was a gift from my brother and his significant other. I am thrilled and overwhelmed with this washer, although I have not used all the functions, they are just waiting for me to try them. So far, I love this washer. The extra clean function gets out stains and the extra rinse function is great as I am sensitive to soapy film left by my old washer. I would but this product again.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 27, 2022
JimO3
4 out of 5 stars review

Verified Purchase

Nice washer; wifi connection could be easier

[This review was collected as part of a promotion.] Washer works great… does everything you need and more. My only issue is the wifi does not 5Ghz routers. If you have a multiband (2.4ghz and 5Ghz) router, you have to trick the washer into connecting by leveraging another device.

Review from lg.com
Helpful?28QH9LWQUBA813610864707