[This review was collected as part of a promotion.] Twelve years ago I bought my first LG washer/dryer set. The first and only repair the washer needed was a simple drain pump replacement after 12 years and the dryer never needed any service. I sold my house last year and the pair is still going strong. So I knew there was no other brand I would buy for my new house. The machine has been updated and modernized but its basically the same machine as my previous. I've done at least 25 loads in it in less than a month. With the old machine the 'normal' wash lasted 60 minutes. With this new model the 'turbo wash' function cannot be turned off for the 'normal' wash, so it only runs 30 minutes. I was skeptical that my clothes would be clean enough, but they really are.

[This review was collected as part of a promotion.] This is my second LG washer, and I'm very happy with the purchase. It's well made, sturdy, quiet, and cleans my clothes very well. I've had great customer service and history with LG, and I very much appreciate their customer service and products. This is a quality washer, with a lot of modern features, for a very good price!

[This review was collected as part of a promotion.] I love this washer. The first time I used it I did not add soap as suggested by the dealer and I was amazed at how much soap i still had from previous washes. There are a lot of features which i still need to learn

[This review was collected as part of a promotion.] Have had this washer for a week or two. It is loaded with features so still going through them. Performance is excellent 5 days later I purchased an LG OLED 65 inch tv. Just set it up. Has a beautiful picture. Just like the washer I’m still getting used to product operation.

We bought this washer one month ago and realized the softener dispenser was not working. LG responded to our concerns by checking the unit over the phone with the help of a representative. A technician followed up with a visit a few days later and fixed the issue in less than 30 minutes. The technician showed us a couple of wrong internal connections that caused the malfunction. Understandably, we were very frustrated as we had to put our time into solving a problem with a brand-new product that should've gone through rigorous quality controls. LG needs to pay attention to this. In the end, the warranty coverage worked. I will think twice in the future to buy an LG appliance.

[This review was collected as part of a promotion.] The Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, is great for my family! The different washing program settings allow me to customize based on my laundry needs. Whether the job is lightly or heavily soiled, this machine performs every time. For example, the Bedding and Heavy Duty options help keep the linens fresh. The Bright Whites™ setting has gotten our dingiest of whites brighter. I haven't had to repeat any washing cycles, which is an excellent time saver. Having the Wi-Fi capability ensures I know what is happening at all times with the Delay start amongst other things. TrueBalance™ Anti-Vibration System, keeps the unit in check at all times, and maintains system stability. I noticed the NeveRust™ Stainless Steel Drum, and having the reassurance of not finding rust spots on treasured articles of clothing puts my mind at ease. The 4.5 cu. ft. Ultra Large Capacity Front Load Washer with TurboWash™ 360° and Built-In Intelligence, has been a time saver, and is highly favorable. I get real enjoyment having this machine and entrusting it with my family's needs. With all the options, and offered settings, the quality is in the performance every laundry cycle.

[This review was collected as part of a promotion.] Been using this a few weeks and no complaints. I’ve always hated laundry because I would often get side tracked and forget about it. Having the alerts on my phone telling me the load time left or when it is finished has been great. It did take several loads to get the hang of the controls. I can tell a difference in our laundry compared to our old unit. Definitely pleased with our decision.

Bought washer in July and working great but I had to wait a week to use it until I was able to get someone here to level it. Was unable to do it myself. Miss having a booklet just in case I do have a problem. Love having a larger tub so I can wash my blankets and quilts. Took me a bit to feel secure about the control panel.

[This review was collected as part of a promotion.] Bought this LG machine 3 months ago. I was excited to get this washing machine but when I did I was not happy with how much noise it makes. If the could change it I would. I would even take a lose.

[This review was collected as part of a promotion.] This washer and matching dryer were upgrades to a pair of front-loaders that were 15 years old and no longer operating in an ideal fashion. I was going to choose the 9000 series Signature pair but our laundry room doesn't have enough space to fit larger machines. As it is with the 4000 series, we now have larger total capacity in frames that are the same size as the outgoing old pair. Washing performance is excellent. At first we thought the washer wasn't actually saturating or soaking some clothes because after spin, some articles were almost completely dry. It far exceeds the performance of the old machine, including with athletic wear (non-cotton shirts, for example) and the body odor or sweat smells being locked into the fabric - this does not happen with our new washer. The Turbo feature is pretty cool, allowing for a much shorter wash cycle with no decrease in performance. The tub and detergent drawers seem mold resistant and anything but flimsy, and having a tub clean reminder and special cycle is a big bonus. Along with the matching dryer, this washer has problems with presets and customizability. I would like to be able to change the water temp, spin speed, addition of steam, etc., and most of the presets do not allow this. It is most frustrating since almost all clothes and sheets now do not recommend anything over cold/warm water, or in the case of drying, anything over low heat. For LG to lock their presets into only certain water temps, or certain heat levels in the dryer, greatly reduces the usefulness and value of the presets on both machines. Overall, a huge upgrade to 15-year-old front loader technology, and a high-quality machine, for sure. I just wish I could do more of what I want on any given preset or cycle setting.