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Customer reviews for Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal for
Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal
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4.4 out of 5 stars
stars
440 ratings179 reviews
  1. 5 stars70% (307)
  2. 4 stars13% (59)
  3. 3 stars6% (28)
  4. 2 stars3% (14)
  5. 1 star7% (32)

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Showing 31-40 of 179 reviews
Dec 6, 2022
Reviewer name: TRWOODDESIGN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Two stacked into one!

Definitely recommend! Work well, good packaging, clear instructions, batteries not included. Nice to have both sizes for the price. Metal-wise, not the thickest not the thinnest - good product for hands free option. Would love to see white metal with gold to go with new kitchen remodel design. Definitely recommend.

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reply from Nine Stars

Hello, Thank you for your review! We are so glad you’re enjoying your trash can!  Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Oct 29, 2022
Reviewer name: Allen
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed in operation.

They look great and the ring holds the bag in place very well. But, the sensor is slow to respond and most of the time I find myself waving at it to open. So, I am very disappointed in them. They don't open when I want them to and sometimes they open when NOT needed.

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reply from Nine Stars

Hi Allen, We are so sorry for the inconvenience. Did you by any chance reset the unit? -Nine Stars Group

Jan 23, 2019
Reviewer name: Happy robot owner
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Hmmm... Jury still out on this ..

I’ve had this for about a week and a half. Sometimes I love it and it works perfect, and sometimes I can’t figure out why the lid won’t open or why the lid won’t shut. I wave my hand over the sensor and nothing happens. Other times it opens and operates perfectly. Sometimes I have to wave my hand over and over to get it to open. I think I will try it for a little bit longer to see if it operates without flaws. When it does work without any problem, I really love it.

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reply from Supplier Response

Dear Happy Robot Owner, Thank you for your feedback and purchase. We are sorry the unit is malfunctioning it should not be. I do not know why it would be. The unit does come with a 2 year warranty. If you want to pursue your warranty please contact us at info@ninestarsusa.com.-NineStars Customer Service

Sep 9, 2022
Reviewer name: Josh
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

A "Two Stars" first experience

When unpacking and installing batteries, upon first removal of the battery cover, the plastic tab that you have to push inward to remove the cover snapped/broke immediately. Tried calling the customer support number listed in the packing material multiple times on different days and cannot establish contact with the company.

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reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Nov 15, 2020
Reviewer name: Snowlily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works fine and Looks nice

Seems to work fine. I didn't read thoroughly about the number or size of batteries, and they take D for big one and C for the little one. I only had bought D batteries, so haven't used the little one yet. I got these to keep one of my dogs out of my bathroom trash.

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reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Sep 15, 2024
Reviewer name: Henrietta
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nine star combo sensor trashcan

They work perfectly. I like the automatic top opener.

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reply from Nine Stars

Hi Henrietta, Thank you for the review we greatly appreciate it. We are so happy to hear you're liking the motion sensor unit. Please feel free to reach out if there's anything we can help assist you with. Thank you and have a wonderful day!

Jun 13, 2021
Reviewer name: Candice
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy customer.

These garbage cans are exactly what I was looking for. I am pleased with the purchase and I recommend them.

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reply from Nine Stars

Dear Candice, Thank you for your review! We are excited that you are happy with this trash can!  Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com.-Nine Stars Customer Service

Jul 2, 2021
Reviewer name: Barbara
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LOVE!

This is the second set of these I have bought… The first set lasted approximately three years, but I loved it so much I repurchased!

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reply from Nine Stars

Hello Barbara, Thank you for your review and for making another purchase! We are so glad you’re enjoying your trash can!  Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Aug 24, 2024
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Horrible Product

I just bought this and the larger one didn't last a month. The lid just makes a noise and refuses to open. Definitely not worth the money.

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reply from Nine Stars

Hi Customer, Thank you for bringing this concern to our attention, and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Mar 14, 2023
Reviewer name: TJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Trash Cans

Works great Larger can will stay open with push of button and close when other button is pushed. Sizes are great for kitchen and bathroom. Smaller can does not have stay open option. Downside is they need C batteries.

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reply from Nine Stars

Thanks for sharing your experience! Glad to hear the larger can is working well and the sizes are perfect for your kitchen and bathroom. Totally understand the downside of needing C batteries, but we’re glad the functionality is still working great for you. If you need anything or have any questions, feel free to reach out!