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Customer reviews for Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal for
Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal
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4.4 out of 5 stars
stars
440 ratings179 reviews
  1. 5 stars70% (307)
  2. 4 stars13% (59)
  3. 3 stars6% (28)
  4. 2 stars3% (14)
  5. 1 star7% (32)

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Showing 31-40 of 179 reviews
Jan 23, 2019
Reviewer name: Happy robot owner
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Hmmm... Jury still out on this ..

I’ve had this for about a week and a half. Sometimes I love it and it works perfect, and sometimes I can’t figure out why the lid won’t open or why the lid won’t shut. I wave my hand over the sensor and nothing happens. Other times it opens and operates perfectly. Sometimes I have to wave my hand over and over to get it to open. I think I will try it for a little bit longer to see if it operates without flaws. When it does work without any problem, I really love it.

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reply from Supplier Response

Dear Happy Robot Owner,<br /><br />Thank you for your feedback and purchase. We are sorry the unit is malfunctioning it should not be. I do not know why it would be. The unit does come with a 2 year warranty. If you want to pursue your warranty please contact us at info@ninestarsusa.com.-NineStars Customer Service

Mar 15, 2019
Reviewer name: Nannew
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Okay

The large trash can hasn’t worked since the day we got it. Inside the box was a orange not from the manufacturer and said to call them first. They had me reset the cover, but it didn’t work. So now they are sending me out a whole new cover? I hope it works??

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reply from Nine Stars

Dear Nannew,<br /><br />Thank you for your review. We appreciate your purchase. We are sorry the larger unit has not worked from delivery. Please feel free to contact our customer service department with any questions. We would be happy to help you.-NineStars Customer Service

Nov 15, 2020
Reviewer name: CharlieT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Style in the kitchen

It’s me CharlieT, I’ve only had this set for two weeks. I’m not qualified to provide you with an definitive answer at this time; however I will re-review this to give you a better update in the months to come, but right now I have to say that it is working superbly well. The box was not damaged once I put the batteries in the trash cans I was please on how well they both worked. These sensor trash cans do not leave fingerprints, easy to wipe off, very stylish looking trash cans to have in your kitchen, and they are true to size. It’s a good idea to read reviews and do your research before making purchases and some reviews you take with a grain of salt. That’s why I would like to come back with an update review.

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reply from Supplier Response

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Apr 29, 2023
Reviewer name: Mrs SLZ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Damaged on Arrival

Product great, shipping not so much…. Ordered two sets of this product with one arriving with a significant dent. The packaging was perfectly intact so it was obvious it was packed this way. Exchange customer service representative was excellent, but time consuming having to wait for replacements and taking large package for shipping product back.

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reply from Nine Stars

Thanks for sharing your experience. We’re glad our customer service was helpful but sorry about the dent and shipping hassle. Please feel free to email us at info&#64;ninestarsusa.com if you want to discuss further or need assistance. We appreciate your patience and your support!

Dec 6, 2022
Reviewer name: TRWOODDESIGN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Two stacked into one!

Definitely recommend! Work well, good packaging, clear instructions, batteries not included. Nice to have both sizes for the price. Metal-wise, not the thickest not the thinnest - good product for hands free option. Would love to see white metal with gold to go with new kitchen remodel design. Definitely recommend.

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reply from Nine Stars

Hello, Thank you for your review! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Sep 15, 2024
Reviewer name: Henrietta
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nine star combo sensor trashcan

They work perfectly. I like the automatic top opener.

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reply from Nine Stars

Hi Henrietta,<br /><br />Thank you for the review we greatly appreciate it. We are so happy to hear you&#39;re liking the motion sensor unit. Please feel free to reach out if there&#39;s anything we can help assist you with. Thank you and have a wonderful day!

Jul 2, 2021
Reviewer name: Barbara
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LOVE!

This is the second set of these I have bought… The first set lasted approximately three years, but I loved it so much I repurchased!

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reply from Nine Stars

Hello Barbara, Thank you for your review and for making another purchase! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Jun 13, 2021
Reviewer name: Candice
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy customer.

These garbage cans are exactly what I was looking for. I am pleased with the purchase and I recommend them.

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reply from Nine Stars

Dear Candice, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com.-Nine Stars Customer Service

Aug 24, 2024
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Horrible Product

I just bought this and the larger one didn't last a month. The lid just makes a noise and refuses to open. Definitely not worth the money.

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reply from Nine Stars

Hi Customer, Thank you for bringing this concern to our attention, and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Mar 14, 2023
Reviewer name: TJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Trash Cans

Works great Larger can will stay open with push of button and close when other button is pushed. Sizes are great for kitchen and bathroom. Smaller can does not have stay open option. Downside is they need C batteries.

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reply from Nine Stars

Thanks for sharing your experience! Glad to hear the larger can is working well and the sizes are perfect for your kitchen and bathroom. Totally understand the downside of needing C batteries, but we’re glad the functionality is still working great for you. If you need anything or have any questions, feel free to reach out!