Hello,<br /><br />We are sorry to hear this. We would like to advise that the manufacturer does offer a two year warranty on the lid&#39;s functionality. Please contact them on www.ninestarsusa.com through the &#34;Contact Us&#34; form for further assistance. Thank you.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Dear Debbie Moore, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com.-Nine Stars Customer Service

Dear Cathy,<br /><br />We are so happy you love our trash can. Thank you for purchasing with us and for taking time out to leave a review.-NineStars Customer Service.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Thanks for coming back for a second set! We’re so glad you love the sensor lid, but I’m really sorry to hear about the issue with the first one. We totally understand how frustrating that can be. If you ever run into any more issues, feel free to reach out to us at info&#64;ninestarsusa.com. We want to make sure you have a great experience with our products, and we’re always here to help!

Dear Jiml,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Dear Angus531,<br />We appreciate your review, We are so sorry your unit was in the condition found i would like to share that your can does come with a 2 year warranty if need please contact us so we can replace your unit!<br /> We're certain we can make this right for you. It may be as simple as an easy-to-replace part.<br />Please contact us at your convenience so we can assist you in filing a claim at our customer service department at (909)620-8877 / info@ninestarsusa.com to proceed with warranty service for your unit. <br />Your 100% satisfaction is our #1 goal!<br />Thank you!<br />-Nine Star Team