Hello,<br /><br />We are sorry to hear this. We would like to advise that the manufacturer does offer a two year warranty on the lid&#39;s functionality. Please contact them on www.ninestarsusa.com through the &#34;Contact Us&#34; form for further assistance. Thank you.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Thanks for coming back for a second set! We’re so glad you love the sensor lid, but I’m really sorry to hear about the issue with the first one. We totally understand how frustrating that can be. If you ever run into any more issues, feel free to reach out to us at info&#64;ninestarsusa.com. We want to make sure you have a great experience with our products, and we’re always here to help!

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Dear Cathy,<br /><br />We are so happy you love our trash can. Thank you for purchasing with us and for taking time out to leave a review.-NineStars Customer Service.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Dear Debbie Moore, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com.-Nine Stars Customer Service

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

Hi LHS, First and foremost, I want to express my sincere apologies for the inconvenience and frustration this situation has caused you. I truly appreciate your patience and your commitment to our brand. I understand the importance of a timely resolution, and I share your disappointment that you have not yet received a response from us. Please feel free to reach out to us directly so we can rectify the situation and make things right. I look forward to hearing from you and hope you have a wonderful day!