Customer reviews for Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal

Sep 24, 2019

NorthwoodsKt

5 out of 5 stars review

Verified Purchase

like the auto open

I figured I'd get the 2 for 1 and see how the little one works. The big one is very responsive I like it in the kitchen. I have the little one in a bathroom and sometimes the shadows that fall next to the sink wouldn't help it open as it is motion activated. I had to play with the position to make it work. They look great and are well-made.

Helpful?

reply from Nine Stars

Hello, Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! -Nine Stars Group

Oct 8, 2019

Joee0378

3 out of 5 stars review

Verified Purchase

It's ok the sensor doesn't always respond well

Helpful?

reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Sep 16, 2024

Lynell

1 out of 5 stars review

Verified Purchase

Not up to the task

It stop working within 15 minutes of use

Helpful?

reply from Nine Stars

Hi Lynell, Thank you for bringing this concern to our attention, and we apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Jul 7, 2018

RJL153

4 out of 5 stars review

Verified Purchase

Attractive

Looks nice and works well to keep curious dog out of trash. So far so good.

Helpful?

reply from Nine Stars

Hi RJL153, Thank you for your review! We are over the moon that you are happy with this trash can! Best, Nine Stars Team

Nov 30, 2022

Patricia

2 out of 5 stars review

Verified Purchase

I would not buy again, too much hassle to get help

The lid on the large trash would not work at all. Very little help when I called the company for a new lid..just told to go to their website etc. The woman did not listen or seem to care. I will therefore be returning the product to Sams!!!

Helpful?

reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Jan 29, 2023

David Beer

5 out of 5 stars review

Verified Purchase

An excellent product!

Both of these trash cans are outstanding. They are so much easier to deal with than the cans that you have to step on to open. I highly recommend this product.

Helpful?

reply from Nine Stars

Hello, Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! -Nine Stars Group

Jan 18, 2023

Sue

4 out of 5 stars review

Verified Purchase

Good buy

The trash cans work great...almost too good. Every time I walk by the large one (and my tall dog too) the can opens. I'm thinking I'll have to find a more out of the way spot for it.

Helpful?

reply from Nine Stars

Hello, Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! -Nine Stars Group

Nov 15, 2020

CharlieT

5 out of 5 stars review

Verified Purchase

Style in the kitchen

It’s me CharlieT, I’ve only had this set for two weeks. I’m not qualified to provide you with an definitive answer at this time; however I will re-review this to give you a better update in the months to come, but right now I have to say that it is working superbly well. The box was not damaged once I put the batteries in the trash cans I was please on how well they both worked. These sensor trash cans do not leave fingerprints, easy to wipe off, very stylish looking trash cans to have in your kitchen, and they are true to size. It’s a good idea to read reviews and do your research before making purchases and some reviews you take with a grain of salt. That’s why I would like to come back with an update review.

Helpful?

reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Nov 10, 2020

Ann

5 out of 5 stars review

Verified Purchase

It’s magic!

I,sadly, was using a Rubbermaid garbage can that I purchased 25 years ago when I bought my house. It was in good shape, cleaned up well and the lid still worked. I had no idea that we had these magic garbage cans that lifted with a wave of a hand. I’m amazed! And I got a mini with it. I give the can 5 stars because that’s what I’m reviewing, however, the packaging was not the best and of course I ended up with a couple of small dents that I’m not happy about. The cans use 3 C batteries each. I don’t know how long they’ll last yet. I love the cans. They match my newly remodeled kitchen. The old trusty Rubbermaid? It went to the garage because it still works just fine.

Helpful?

reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Oct 29, 2022

Allen

3 out of 5 stars review

Verified Purchase

Disappointed in operation.

They look great and the ring holds the bag in place very well. But, the sensor is slow to respond and most of the time I find myself waving at it to open. So, I am very disappointed in them. They don't open when I want them to and sometimes they open when NOT needed.

Helpful?

reply from Nine Stars

Hi Allen, We are so sorry for the inconvenience. Did you by any chance reset the unit? -Nine Stars Group

Member photos

like the auto open

Not up to the task

Attractive

I would not buy again, too much hassle to get help

An excellent product!

Good buy

Style in the kitchen

It’s magic!

Disappointed in operation.