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Customer reviews for Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal for
Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal
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4.3 out of 5 stars
stars435 ratings174 reviews
  1. 5 stars70% (303)
  2. 4 stars14% (59)
  3. 3 stars6% (27)
  4. 2 stars3% (14)
  5. 1 star7% (32)

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Showing 151-160 of 174 reviews
Oct 29, 2023
John
3 out of 5 stars review

Verified Purchase

Not very satisfied

One of the cans came with a semi broken lip

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reply from Nine Stars

Thanks for sharing that with us. We're sorry to hear one of the cans arrived that way—were you ever able to get that sorted out? We always aim to deliver both quality and cleanliness with reliable tech. And if you’ve got a pup nearby, we’re definitely fans!

Jul 26, 2019
david77
5 out of 5 stars review

Verified Purchase

Great Value

Two for the price of one, fingerprint resistant finish and stylish design. Highly recommend

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reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Feb 3, 2020
Charlene Marsico
5 out of 5 stars review

Verified Purchase

Works perfectly!

Works wonderfully! No more hands on germ infested lids!

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reply from Supplier Response

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Nov 13, 2023
Kristin
1 out of 5 stars review

Does not work

The item only worked for 2 weeks. Won't open correctly gets stuck and makes alot of noise trying to open. Disappointed in this brand . My old walmart store brand lasted years. Do not recommend this item. it will be going back.

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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support&#64;ninestarsusa.freshdesk.com. <br />-Nine Stars Group

Sep 11, 2023
Shimp
1 out of 5 stars review

13 gallon stopped working under a year

Be careful buying this. We purchases the combo November, 2022. It is now under a year later and the 13 gallon can sensor does not work. Tried resetting tried new batteries. Quite a bit of cash for this to stop functioning within under a year

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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

Feb 26, 2023
Sams Member
1 out of 5 stars review

Stops operating 1 month

This trash can has a faulty motor and uses batteries up too soon. Also stopped working properly after 1 months use. I would NOT recommend this product.

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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

May 27, 2022
SUSIE_MUSICK
3 out of 5 stars review

4 YRS AND STILL WORKING!!

We received this as a gift (haha) from our son! We have been using this in the kitchen for almost 4 YEARS!! I think we have replaced the batteries 3 times...It has been pretty nasty at times and it's very easy to clean! I would definitely recommend this trash can!

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reply from Nine Stars

Hello SUSIE_MUSICK, Thank you for your review! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Dec 31, 2018
Scrubby
4 out of 5 stars review

answer to jFan’s questions

I have not bought this but have itouchless brand and I’m sure they are very similar. The ring liner is just the plastic ring at the top that holds the bag in place. The itouchless brand uses 4 d batteries that lasted 6 months to a year depending on how much it is used. I bought a power adapter that plugs into the back so no batteries are needed now. I’m not sure if this model has a place to plug in an adapter or not. I would imagine the 3 c batteries would probably work for at least 4 months or more.

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reply from Supplier Response

Dear Scrubby, We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Jun 12, 2016
Diane
1 out of 5 stars review

Worst trash can I've bought in a long time

This trash can is a very aggravating. First of all you have to wait to long for the sensor to work to open it up. It is very aggravating to stand over a trash can to wait for it to open. I don't know if the one I bought was just defective or what but I can't stand it.

Review from walmart.com
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Aug 23, 2023
AmberRose
5 out of 5 stars review

Highly Recommend this Trash Can!

I bought this trash can set almost one year ago and it is still working wonderfully! It is such a great price and the small trash can is perfect for my bathroom. I have changed the batteries one time so far, and I use my trash can a lot! It is very easy to wipe down, and the members mark trash bags fit perfectly. It is the perfect height, and still looks brand new!

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reply from Nine Stars

Thanks, AmberRose. We’re happy to hear your set is still working great and fitting perfectly in your bathroom. We hope it continues to offer convenience, hygiene, and smart technology with transparency.