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Customer reviews for Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal for
Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal
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4.4 out of 5 stars
stars
430 ratings169 reviews
  1. 5 stars70% (303)
  2. 4 stars13% (58)
  3. 3 stars6% (25)
  4. 2 stars3% (13)
  5. 1 star7% (31)
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Showing 141-150 of 169 reviews
Jan 27, 2023
Txjules11
5 out of 5 stars review

Verified Purchase

Bought it for my Mom and she loves it!

Love it!

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reply from Nine Stars

So happy to hear that! If you ever need anything or have questions, just drop us a line at info@ninestarsusa.com. Thanks for choosing Nine Stars!

Dec 31, 2022
Sandra Young
4 out of 5 stars review

Verified Purchase

Touch free & sanitize

I love them!!

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reply from Nine Stars

That’s awesome to hear! So glad you love them! If you ever need anything else or have questions, feel free to reach out. We’re always here to help!

Aug 4, 2023
Gary
1 out of 5 stars review

Verified Purchase

Junk

Came in damaged

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reply from Nine Stars

Sorry to hear your item arrived damaged, Gary. Please email us at info@ninestarsusa.com so we can help resolve this. We’re committed to providing reliable, hygienic products with transparent support.

Aug 22, 2023
Angela
5 out of 5 stars review

Verified Purchase

Trash cans

Nice. Will order 2 more

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reply from Nine Stars

Thanks for your support! We’re glad you’re happy with it and appreciate your trust. We hope the additional cans serve you just as well with hygienic, smart features.

Nov 15, 2024
Momof3
3 out of 5 stars review

Could be better

We bought this set and the small one is great. The large trash can has a design flaw for me. The cover where the batteries go, faces down into the trash can....so the cover fell off at some point into the trash. We tried duct tape it to fix it but it was a total fail. We ended just getting an old school trash can and getting rid of that can after 90 days.

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reply from Nine Stars

Good evening,Thank you for bringing this concern to our attention and apologize to hear about the battery compartment falling out. I would recommend filing a claim on our website so we can look into this matter for you. Thank you and have a wonderful day!

Dec 27, 2021
Ashlee
1 out of 5 stars review

Cheaply made with a bipolar sensor - do not buy!

I’ve had a few motion sensor trash cans that eventually wore out but lasted a very long time. Thought this one would be similar to what I had & after receiving I immediately knew it was not. The sensor very well may be defective but beyond that the quality of the trash can itself is not good. Very thin & would be easily dented. Trimmed in cheap plastic that is bowed underneath that literally makes it rock back & forth. Thought maybe our floor wasn’t level at first but no, it’s the crappy trash can that I paid $70 for…returning it for sure!

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reply from Supplier Response

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Feb 3, 2020
Charlene Marsico
5 out of 5 stars review

Verified Purchase

Works perfectly!

Works wonderfully! No more hands on germ infested lids!

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reply from Supplier Response

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Jul 26, 2019
david77
5 out of 5 stars review

Verified Purchase

Great Value

Two for the price of one, fingerprint resistant finish and stylish design. Highly recommend

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reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Feb 26, 2023
Sams Member
1 out of 5 stars review

Stops operating 1 month

This trash can has a faulty motor and uses batteries up too soon. Also stopped working properly after 1 months use. I would NOT recommend this product.

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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

Nov 13, 2023
Kristin
1 out of 5 stars review

Does not work

The item only worked for 2 weeks. Won't open correctly gets stuck and makes alot of noise trying to open. Disappointed in this brand . My old walmart store brand lasted years. Do not recommend this item. it will be going back.

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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support&#64;ninestarsusa.freshdesk.com. <br />-Nine Stars Group