Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Hi JFan, <br /><br />A ring liner is the plastic piece that holds your trash bag in place. The units batteries last 6 months .-NineStars Customer Service

Thanks for sharing your thoughts! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

Thanks for your support! We’re glad you’re happy with it and appreciate your trust. We hope the additional cans serve you just as well with hygienic, smart features.

Thank you! We&#39;re glad you&#39;re happy with it. If you ever need anything, feel free to reach out at info&#64;ninestarsusa.com.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

So glad to hear that—thank you! If you ever need anything or have questions, feel free to reach out at info&#64;ninestarsusa.com. We’re here to help!

Thanks so much! We&#39;re thrilled to hear you’re happy with it. If you ever need anything or have any questions, feel free to reach out. We’re always here to help!

Glad to hear it was a quick delivery and a great value for you! If you need anything else, feel free to reach out at info&#64;ninestarsusa.com.