[This review was collected as part of a promotion.] Our new LG refrigerator arrived yesterday. I moved it into place and turned it on and let it run overnight. In the morning, I attached a Fluke calibrated thermometer to both the upper and lower sections of the refrigerator. I let the thermometer monitor for 30 minutes after the doors were shut. The refrigerator measured very close to the factory setting of 0 degrees in the freezer and 37 degrees for the upper refrigerator. I'm impressed.

[This review was collected as part of a promotion.] We bought this fridge to replace a previous one and it was the best decision. Installation was so simple and it works so well. You can easily adjust the temperature of the fridge and freezer and the water and ice it dispenses is delicious.

I'm so happy with my new LG fridge. I've never had an ice maker or water feature in my old fridge and having to fill a Brita and ice cube trays every other day was a real pain. I can't believe how easy it is now to get ice or a cold drink of water.

[This review was collected as part of a promotion.] We love this fridge overall. It's, by far, the best fridge we have ever owned. It fits in our kitchen perfectly and the styling is excellent. The water service is in constant use in our house, and, because there is no ice dispenser in the door, there is much more room on the upper left area compared to other models we looked at. Ice service is perfectly convenient in the top left section of the freezer section so what some people might see as a deficit, we view as a clear, everyday benefit. The one nuisance we found and would recommend that LG address is the height adjustments of the fridge shelves. If you place the shelves at a level that look as if they will allow you to store US half-gallon milk cartons in the bottom you will find that the tops of the milk cartons bump into the shelves. We have to bend over the tops of the milk cartons (cow milk, soy milk, almond milk, etc) in order to get them in and out easily. If you move the shelf above the cartons up one level then there is a lot of wasted space above the cartons and the space on the shelves above them are far less usable.

[This review was collected as part of a promotion.] Nice looking and has ran great thus far (albeit slightly on the loud side). I am not a fan of the brackets to hold the shelves. You cannot slide an item sitting on the shelf from one side to the other because of these brackets. I didn't think it would matter at the time, but in a smaller width fridge, it really does. The shelves are adjustable up and down but the manufacturer doesn't leave a lot of options for adjustment. The holes in the back of the fridge to insert the shelving brackets only go so far up and down along the back side of the fridge. If these holes went to the top and bottom, there would be a couple more options to adjust the shelves. Unless you want to take a shelf completely out, you cannot fit taller items on any shelf, such as a bottle of wine.

[This review was collected as part of a promotion.] The fridge shelves are poorly designed for putting anything tall in. I had hoped the water coming out of the dispenser would be cold, but nope, just slightly chilled. It also takes 40 seconds to fill a 20oz glass. Really?!

[This review was collected as part of a promotion.] I have had this for a little over a month and it is a total game changer! Within a few hours we had running water and ice! The filter was easy to put in and it is so gorgeous! Glad for this new addition to my condo!

[This review was collected as part of a promotion.] I bought this in December, worried it might be a little small, but was I surprised!! My old fridge was the same size, upper freezer. When I started putting everything in this one, there is so much more room! The stainless steel looks very nice, is easy to care for, and I couldn't be happier with this LG!

I purchased an LG refrigerator in July 2018 and it has been a horrible experience from the operation of the unit to the customer service and the repair. I have only owned a few different refrigerators in my life mostly because of moving, but this is by far the noisiest appliance I have ever owned. A “repair technician” came out three times to service the unit and ended his last visit with “LG isn’t going to do anything”. The repair technician blamed the noise on my kitchen echoing, a broom leaning against the unit, and dog hair. My kitchen didn’t echo the sound of my prior refrigerator and the broom leaned against that unit as well. As for the dog, he was only visiting – we do not own a dog, but had a cat in the house the 12 years prior with our old refrigerator. This guy was nothing but a salesman and he even told me that “sound is a perception” and I’ll give him that, but I guess then my perception of sound changed between refrigerators. The new unit hums, buzzes and whirs constantly and occasionally makes loud noises I compared to shutting down small gasoline powered engines. He did say most old refrigerators had one fan and the unit we bought had many, many fans. Unfortunately, the unit did not make the louder noises when the “technician” was at my house, but I did record them but he refused to listen to them. He said he could keep coming but eventually LG was going to charge me for it and said he was like a dentist and if I couldn’t tell him what tooth hurt, he didn’t know what tooth to pull? Hmmm, any dentist I’ve been to makes an assessment based on x-rays and other diagnostic tests. I even suggested to the guy that maybe the insulation was an issue and he said “that’s impossible, the insulation is blown in”. And the customer service department, well they gave me the service tech’s cell phone number and just told me to contact him directly if I had a problem. LG does not want to deal with anyone or anything after they close the deal. Not a good long-term plan, but I guess it is working for them now. I’ve advised a few people in person that I knew were looking for a new unit, but hoping to reach more people this way. Whatever you can do to steer clear of LG, DO IT. My son posted videos to youtube for customer service. I will get the url and update this post later.

Six months after purchase the fridge died. It apparently has a known not so great compressor. 18 days later we are still waiting for our fridge to be fixed and they tell us well the part is on back order so there is no known date as to when we will have it fixed. Terrible product and terrible customer service. LG tells us we just need to be patient???